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Director Of Customer Development Jobs (NOW HIRING)

Ccfs

Director of Customer Experience

Denver, CO

$10K/mo

Director of Customer Experience Department: Customer Service Job Status: Exempt Compensation ... development to direct reports and their teams. * Build a scalable department structure that ...

Marvin

Director of Customer Service

Detroit, MI · On-site

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our ... development and cross-functional collaboration. * Familiarity with customer care systems and ...

Marvin

Director of Customer Service

Duluth, MN · On-site

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our ... development and cross-functional collaboration. * Familiarity with customer care systems and ...

MASTER TRADES GROUP

Director of Customer Growth

Sanford, FL · On-site

$150K - $160K/yr

Director of Customer Growth Location: Remote (U.S.) with Travel Ideally local to any of our local ... Leadership Development & Career Growth Opportunities Master Trades Group is an Equal Opportunity ...

Marvin

Director of Customer Service

Akron, OH · On-site

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our ... development and cross-functional collaboration. * Familiarity with customer care systems and ...

Marvin

Director of Customer Service

Bismarck, ND · On-site

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our ... development and cross-functional collaboration. * Familiarity with customer care systems and ...

Hamilton Company

Director of Customer Service

Reno, NV · On-site

$120K - $200K/yr

We specialize in the development, manufacturing and customization of precision measurement devices ... Responsibilities The Director of Customer Service is a leadership role responsible for designing ...

Marvin

Director of Customer Service

Des Moines, IA · On-site

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our ... development and cross-functional collaboration. * Familiarity with customer care systems and ...

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All JobsDirector Of Customer Development Jobs

Director Of Customer Development information

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$43K

$82.6K

$162K

How much do director of customer development jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director of customer development in the United States is $82,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,500.00 per year, depending on experience, location, and employer.

How does a Director of Customer Development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What are the key skills and qualifications needed to thrive as a Director Of Customer Development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What is a director of customer development?

A director of customer development is a senior role responsible for building and maintaining relationships with customers to drive growth and retention. They often oversee sales strategies, customer engagement initiatives, and use data analysis to identify opportunities for expansion. Strong leadership, communication skills, and experience with CRM tools are typically required for this position.

Is being a BDM a stressful job?

A Business Development Manager (BDM) role can be stressful due to targets, client negotiations, and meeting sales goals. The job often requires strong communication skills, strategic thinking, and the ability to handle pressure in a fast-paced environment.

What does a Director of Customer Development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

How much do customer development managers make?

Customer development managers typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. They often require strong communication and strategic skills, and may receive bonuses or incentives based on performance.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Vice President of Customer Experience or Director of Customer Development, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications and a strong understanding of customer relationship management tools.
More about Director Of Customer Development jobs
What cities are hiring for Director Of Customer Development jobs? Cities with the most Director Of Customer Development job openings:
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Director Of Customer Development jobs near you
Infographic showing various Director Of Customer Development job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $82,598 per year, or $39.7 per hour.
Director of Customer Development, Life Sciences

Director of Customer Development, Life Sciences

Plexus Corp.

Raleigh, NC • On-site

$155K - $233K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.
When we invest in our people, we invest in building a better world.
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.
Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.
As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.
Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:
$155,900.00 - $233,900.00
Purpose Statement: Meet the profitable engineering services revenue objectives for the Sector. Be the principal owner and driver of the engineering services strategy in the Sector. Be accountable for the balanced assignment of Customers and Targets to Sector engineering services business development staff. Provide functional management to Sector engineering services business development personnel. Working in a "One Plexus" manner with the appropriate Plexus leadership associated with critical accounts, assume the leadership role in the development of account relationships that will lead to engineering services business opportunities. Work closely with the Market Sector VP and Senior Director of Engineering Solutions to:
Key Job Accountabilities:
  • Effectively manages, develops, and deploys sector MES team to meet the overall objectives for engineering services.
  • Establishes and manages sector account based Identified revenue in order to meet annual plan.
  • Drives coordination with site and functional leadership to ensure consistent and effective implementation of sector engineering services strategy.
  • Contributes to development of best practices and processes to continuously improve effectiveness of engineering services business development.
  • Contributes to development of best practices and processes to continuously improve effectiveness of engineering services business development.
  • Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:
  • Bachelor's Degree required with 10 or more years of related experience preferred.

Travel Requirements:
  • More than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Some offers of employment are contingent upon successfully passing a drug screen and/or background check.

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