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Director Of Customer Development Jobs (NOW HIRING)

Owner

Director of Customer Success Management

As Director of Customer Success, you will play a vital role in ensuring our customers are ultimately successful with our product, increasing their retention and growth with Owner. We're looking for a ...

Workiva, Inc.

Senior Director of Customer Success

We are seeking a strategic, execution-oriented Senior Director of Customer Success (CS) to lead our Enterprise (Majors) and Financial Services Customer Success teams. This leader will be accountable ...

Babbel GmbH

Director of CRM

New York, NY · On-site

$160K - $175K/yr

The Director, CRM - Revenue Expansion owns Babbel's global upgrade, upsell and winback strategy ... Career growth and skill development This position is located in NYC and requires a minimum of 3 ...

Kenvue

Customer Development Manager

Cincinnati, OH · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

Kenvue

Customer Development Manager

Deer Park, OH · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

Kenvue

Customer Development Manager

Riverwoods, IL · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

Kenvue

Customer Development Manager

Columbia Heights, MN · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

Kenvue

Customer Development Manager

Central Falls, RI · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

Kenvue

Customer Development Manager

Bentonville, AR · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

Kenvue

Customer Development Manager

Wheeling, IL · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

Kenvue

Customer Development Manager

Short Hills, NJ · Remote

$124K - $175K/yr

Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday ... A minimum of 6 years of direct selling or related experience. * Ability to interpret and ...

ZEISS

Customer Development Representative

Wixom, MI · Hybrid

As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world ... Customer Development Representative (SDR) The Customer Development Representative (CDR) is ...

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Director Of Customer Development information

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$43K

$82.6K

$162K

How much do director of customer development jobs pay per year?

As of Jun 15, 2026, the average yearly pay for director of customer development in the United States is $82,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $97,500.00 per year, depending on experience, location, and employer.

Is BDM higher than sales manager?

A Business Development Manager (BDM) typically focuses on identifying new business opportunities and building strategic partnerships, while a Sales Manager oversees sales teams and manages client relationships. In many organizations, BDM roles are considered higher in strategic scope, but the hierarchy varies by company; sometimes, BDMs report to sales directors or vice versa. The specific level depends on the company's structure and industry standards.

How does a Director of Customer Development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What is a customer development director?

A Customer Development Director is a senior role responsible for identifying and expanding customer relationships, developing strategies to increase customer satisfaction and retention, and driving revenue growth. This position often requires strong leadership, communication skills, and experience with customer management tools and data analysis.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Customer Development Manager, Sales Manager, or Business Analyst. These positions often require strong communication, leadership, and strategic planning skills, and may involve working with teams, clients, or data analysis.

What are the key skills and qualifications needed to thrive as a Director Of Customer Development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What does a Director of Customer Development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What is the highest paying job in customer service?

The highest paying roles in customer service often include Director of Customer Development and senior management positions, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
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Director Of Customer Development jobs near you
Infographic showing various Director Of Customer Development job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $82,598 per year, or $39.7 per hour.

Customer Development Representative

WRIGHT CONSULTING TEAM LLC

Addison, TX • On-site

$750 - $1K/wk

Full-time

Medical

Posted 23 days ago

Job description

We are looking for a Customer Development Specialist to join our team. You will be responsible for overseeing our small to medium sized clients. You will identify areas of improvement to increase the client's brand awareness. This position is client facing and involves direct sales. A Customer Development Specialist is responsible for handling questions, comments and complaints regarding our client's services and products. Your ultimate goal is to provide positive customer experiences by enhancing relationships between our client and customers.

Responsibilities:

• Oversee and coordinate product development and marketing trends

• Determine product demand and customer awareness

• Develop pricing strategies to maximize return on investment

• Coordinate marketing campaigns with sales activities

• Review and optimize marketing budget

• Monitor and report on customer satisfaction

Qualifications:

• Previous experience in marketing or other related fields

• Experience in a customer facing role

• Strong project management skills

• Strong leadership qualities

• Deadline and detail-oriented

The goal of the Customer Development Specialist is to: - Convert new customers to long term clientele - Develop a professional and trusting relationship with new clients - Educate and sell client products and services to new and existing customers - Reach agreed upon sales targets by deadline - Close and follow up on sales transactions Investigate and resolve customer issues and complaints - Network and build relationships with new and existing client base.

Company Description

At the request of our premier clients, Wright Consulting opened in TX. We are a dynamic marketing and sales firm that focuses on bridging the gap between client and consumer. Wright Consulting's core strengths are in communication and leadership development. What makes Wright Consulting unique? The answer is our mentality and drive. We know that to be the best we have to raise the bar every time we achieve our previous goal. When one target is hit, it is our responsibility to move the target. With a no-excuses mentality and positive energy, we continuously strive for excellence and results. We were established in response to a demand from large companies for a more effective direct sales and marketing approach.