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Customer Development Jobs (NOW HIRING)

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

Director of Customer Development Civitas Learning is looking for a highly professional and confident individual to join our Customer Development team. As a Director of Customer Development you will ...

Director, Customer Development

Bohemia, NY · On-site +1

$190K - $210K/yr

Under the direction of the Senior Director, Customer Development - West, the Director, Customer Development Walmart & Sam's Club is responsible for the functional management and leadership of all ...

... the Customer Development team * Assist in coordinating direct mail initiatives and VIC client development * Perform other duties as needed/assigned Qualifications/Experience We're Looking For:

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Customer Development information

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$33.5K

$58.5K

$92K

How much do customer development jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer development in the United States is $58,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What jobs pay $2000 a day?

In customer development roles, high-paying opportunities are rare and typically involve executive-level positions or consulting roles that require extensive experience and specialized skills. Most jobs in this field pay significantly less daily, but senior roles such as customer success directors or strategic consultants can approach or exceed this level with bonuses and incentives. Achieving $2000 a day generally requires a combination of expertise, a strong network, and often working in a freelance or contract capacity.

How does a Customer Development professional typically collaborate with sales and marketing teams to drive business growth?

Customer Development professionals play a crucial role in bridging the gap between sales, marketing, and product teams. They collaborate closely with sales to identify customer needs, gather feedback, and tailor solutions that align with market demand. By working with marketing, they help refine messaging and target the right audience segments. This cross-functional teamwork not only improves customer satisfaction but also uncovers new business opportunities, making the Customer Development role both dynamic and integral to organizational growth.

What is the difference between Customer Development vs Sales Representative?

AspectCustomer DevelopmentSales Representative
Primary FocusIdentifying customer needs, validating product-market fitClosing sales, meeting sales targets
Skills & CredentialsMarket research, customer interviews, product knowledgeSales techniques, communication skills, CRM proficiency
Work EnvironmentCollaborative, often in early-stage startups or product teamsCustomer-facing, retail or B2B sales settings
GoalsRefine product based on customer feedback, develop customer personasGenerate revenue, achieve sales quotas

While Customer Development focuses on understanding customer needs and validating products, Sales Representatives concentrate on selling products and achieving sales targets. Both roles require strong communication skills but serve different stages of the customer journey and business growth.

What is the role of customer development?

Customer development is a process used by professionals to identify customer needs, validate product ideas, and build market fit. It involves conducting customer interviews, testing assumptions, and iterating based on feedback to ensure the product or service meets market demand. This role often requires strong communication, analytical skills, and familiarity with market research tools.

What is customer development?

Customer development is a process used by businesses and startups to identify and understand their customers' needs, problems, and behaviors. It involves engaging directly with potential customers to test assumptions, gather feedback, and refine products or services before fully launching them to the market. The goal of customer development is to ensure that a business is creating something that people actually want, reducing the risk of product failure. This approach is a core component of the Lean Startup methodology and helps companies build better products by learning from real customer interactions.

How can I make 2000 a week working from home?

Customer Development roles often involve building relationships with clients and identifying sales opportunities, which can be compensated through commissions or bonuses that contribute to weekly earnings. To reach $2000 per week, professionals typically need strong communication skills, industry knowledge, and experience in sales or account management, often working flexible hours and leveraging digital communication tools. Consistent performance and a focus on high-value clients are key to achieving this income level from home.

What is a customer development job?

A customer development job involves identifying and understanding customer needs, validating product-market fit, and building relationships to drive business growth. It often requires skills in market research, communication, and data analysis, and may involve working closely with sales, marketing, and product teams to improve offerings based on customer feedback.

What are the key skills and qualifications needed to thrive as a Customer Development professional, and why are they important?

To thrive in Customer Development, you need strong sales acumen, relationship management skills, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and sales enablement platforms is typically required. Excellent communication, negotiation ability, and problem-solving skills set top performers apart in this role. These competencies are crucial for building lasting customer relationships, driving business growth, and effectively responding to client needs in a competitive market.
More about Customer Development jobs
What cities are hiring for Customer Development jobs? Cities with the most Customer Development job openings:
What are the most commonly searched types of Customer Development jobs? The most popular types of Customer Development jobs are:
What states have the most Customer Development jobs? States with the most job openings for Customer Development jobs include:
Infographic showing various Customer Development job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $58,474 per year, or $28.1 per hour.
Customer Development Manager

Customer Development Manager

RxSight

Baltimore, MD • On-site

$130K/yr

Full-time

Posted 8 days ago


Job description

Job Type
Full-time
Description
RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics across a defined geography. This role functions as a business lead for RxSight at the account level, ensuring alignment of practice development initiatives with measurable LAL adoption KPIs. CDMs lead strategic customer engagement through data-driven account plans, regional referral strategies, and direct collaboration with CTSs to execute on site-level growth opportunities within a divisional framework.
This role includes real-time division analytics review, 30/60/90 day adoption roadmap development, and site-specific business reviews. CDMs are expected to provide strategic and tactical execution in a structure primarily focused on LAL adoption, implementing clear processes that support same-store-sales growth as a core team function. CDMs gather customer data to identify current and future opportunities at the practice level, guiding business resource allocation by geography and divisional trends. They also lead efforts supporting the expansion of Open Access Models through targeted OD engagement and referral development. The CDM is expected to influence LAL penetration and same-store sales by managing cross-functional coordination and acting as a trusted business partner to the practice.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Support the execution of strategic initiatives, programs, and new product introductions that contribute to LAL adoption and account-level performance growth.
  • Conduct ongoing analytics review of divisional performance, identifying LAL velocity, cycles, and at-risk trends measured withing actionable timeframes.
  • Co-lead strategic planning calls with all net new customers, aligning messaging, "Drive for 5" initiatives, training expectations, and partnership setup.
  • Develop and manage site-level account plans, including 30, 60, and 90-day tactical execution strategies, in tight collaboration with divisional CTS partners.
  • Implement and maintain CRM documentation for all accounts, including % of premium, total cataract volume, surgeon count, LAL penetration, and aligned KPIs.
  • Lead regional OD referral engagement strategy to support LAL patient pipeline.
  • Co-own and execute net new customer onboarding processes with CTSs focused on full team alignment and measured time to first implant as a key measure of success.
  • Conduct formal business reviews with accounts, benchmarking LAL adoption 90 days prior and 90 days post implementation measuring effectiveness, and where necessary adapting business reviews based on this data.
  • Partner with CTS and Sales teams to identify growth bottlenecks and formulate adoption-focused solutions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
  • Develop high-level clinical ophthalmic knowledge regarding practice workflows, patient flow optimization, and the ability to guide and resolve workflow issues in clinic settings to accelerate LAL adoption.
  • Proven ability to interpret and act on clinical and commercial performance data.
  • Demonstrated ability to co-lead strategic customer planning and execute business plans.
  • Knowledge of ophthalmic clinic and ASC operations, with emphasis on premium technology positioning.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects and deliver results against LAL growth objectives.

SUPERVISORY RESPONSIBILITIES:
  • This role does not have direct reports but is responsible for leading account-level growth initiatives across assigned practices and coordinating closely with cross-functional team members (CTS, Sales, Marketing).
  • Role model behavior is a key responsibility of this position.

EDUCATION, EXPERIENCE, and TRAINING:
  • Bachelor's degree in Business, Life Sciences, or a related field preferred.
  • Minimum 5 years of experience in the ophthalmic, medical device, or healthcare consulting industry, with a preference for experience in premium IOLs, refractive cataract workflows, or clinic/ASC optimization.
  • Demonstrated success in customer onboarding, business planning, or strategic account development roles strongly preferred.
  • Familiarity with CRM tools, patient flow design, and co-management network development are highly desirable
  • Training to be completed per the training plan for this position as maintained in the document control system
  • The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis

CERTIFICATES, LICENSES, REGISTRATIONS:
  • CCOA, COMT, COA, or like certifications are highly desirable as well as encouraged pursuits for this position.

COMPUTER SKILLS:
  • Advanced in Microsoft Office Suite
  • Word Processing
  • Spreadsheet Software
  • CRM tools and commercial database solutions

Some accounts in this territory require proof of up-to-date vaccinations, including COVID-19, as a condition of site access to the extent permitted by and in accordance with applicable law. Employment in this role is contingent on meeting those requirements absent a legally required accommodation.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description
$130,000 Per Year + Variable Compensation