Customer Development Manager Jobs in Ohio (NOW HIRING)

Company Overview: We are a dynamic, service-disabled veteran and minority-owned print shop specializing in high-quality UV printing for banners, signs, vinyl wraps, and custom packaging solutions. We pride ourselves on our craftsmanship, attention to detail, and innovative solutions to meet both wholesale and retail printing needs. As we expand, we are seeking a driven, results-oriented Business Development Manager to spearhead our growth in local and national markets.

The Business Development Manager will be responsible for driving our growth by identifying new business opportunities, nurturing client relationships, and closing sales. This role is ideal for a self-motivated, entrepreneurial individual who thrives on generating leads and converting them into loyal customers. Working on a base salary plus commission structure, you will be rewarded for your success and contributions to our expanding customer base.

In addition to driving sales, this position will be responsible for building and training a junior sales team, developing them into a formidable sales force that will contribute to our long-term success.

• Identify and pursue new business opportunities in both the wholesale and retail markets for printing solutions such as banners, signs, yard signs, foam core, and vehicle wraps.

• Develop a robust pipeline of leads by actively prospecting through cold calling, networking, attending industry events, and utilizing online platforms.

• Generate and deliver compelling proposals and quotes tailored to client needs, emphasizing the value of our services.

• Close sales by building strong relationships with key decision-makers and demonstrating how our offerings meet their business objectives.

• Establish and maintain strong, long-term client relationships by providing exceptional service and follow-through.

• Manage client accounts, ensuring satisfaction and identifying opportunities for repeat business and up-selling additional services.

• Act as a liaison between clients and internal teams to ensure timely and successful delivery of print projects.

• Recruit, onboard, and train a junior sales team to support business development initiatives.

• Provide mentorship, coaching, and ongoing training to ensure the junior sales team meets performance targets.

• Create a supportive and motivating environment that fosters continuous learning and improvement.

• Collaborate with the marketing team to develop targeted campaigns and promotional materials to attract new clients.

• Represent the company at trade shows, networking events, and community gatherings to promote brand awareness and generate leads.

• Stay updated on industry trends, competitive landscape, and new product opportunities to keep us at the forefront of the market.

• Track and report on sales performance, pipeline activity, and market feedback.

• Provide strategic input on business development initiatives and sales strategies to meet company goals.

• Work closely with the management team to identify growth areas and develop actionable plans to achieve revenue targets.

• Proven experience in business development, sales, or a related role, preferably in the printing, signage, or marketing industries.

• Demonstrated ability to generate leads, close sales, and meet or exceed revenue targets.

• Strong communication and interpersonal skills with the ability to build rapport with clients at all levels.

• Excellent negotiation skills and the ability to handle objections effectively.

• Experience in recruiting, training, and leading a sales team.

• Self-motivated with a high level of initiative and a strong desire to succeed.

• Proficiency with CRM software and other sales tools to manage leads, track performance, and report progress.

• Ability to travel locally to meet clients and attend events as needed.

• Base Salary: Competitive

• Commission: Uncapped commission structure based on sales performance

• Benefits: Paid time off, and professional development opportunities

• Be part of a fast-growing, innovative print business with a clear mission to deliver exceptional products and services.

• Work in a supportive and entrepreneurial environment where your contributions directly impact the company’s success.

• Enjoy a lucrative commission structure that rewards your hard work and dedication.

• Join a veteran-owned and minority-owned business that values integrity, precision, and community impact.