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Business Development Operations Manager Jobs in Ohio

Job Purpose The Business Development Manager (BDM) will be responsible for originating, developing ... Establish and nurture C-suite, commercial, technical, and operational relationships within target ...

Job Purpose The Business Development Manager (BDM) will be responsible for originating, developing ... Establish and nurture C-suite, commercial, technical, and operational relationships within target ...

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Business Development Operations Manager information

See Ohio salary details

$34.7K

$81.4K

$141.7K

How much do business development operations manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for business development operations manager in Ohio is $81,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $95,100.00 per year, depending on experience, location, and employer.

What is the difference between Business Development Operations Manager vs Business Development Specialist?

AspectBusiness Development Operations ManagerBusiness Development Specialist
CredentialsBachelor's degree; experience in operations or salesBachelor's degree; sales or marketing experience
Work EnvironmentOversees teams, manages processes, analyzes dataFocuses on client outreach, lead generation, and sales
Employer & Industry UsageUsed in corporate sales, tech, finance sectorsCommon in startups, marketing firms, sales teams
Search & Comparison IntentUnderstanding role scope, responsibilities, career pathLooking for entry to mid-level roles, sales strategies

The Business Development Operations Manager typically handles strategic planning, process optimization, and team management within business development. In contrast, a Business Development Specialist focuses on client acquisition, lead generation, and direct sales activities. Both roles require related skills and experience but differ in scope and responsibilities, with the manager overseeing operations and the specialist executing sales tactics.

What are the key skills and qualifications needed to thrive as a Business Development Operations Manager, and why are they important?

To thrive as a Business Development Operations Manager, you need strong analytical skills, project management experience, and a solid understanding of sales processes, often supported by a business-related degree. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management software such as Asana or Trello is essential. Exceptional communication, leadership, and problem-solving abilities help you build relationships and drive cross-functional collaboration. These skills and qualities ensure efficient execution of business strategies, growth initiatives, and seamless coordination between teams.

How does a Business Development Operations Manager typically collaborate with sales and marketing teams to drive company growth?

A Business Development Operations Manager plays a pivotal role in aligning the objectives and strategies of both sales and marketing teams. They often facilitate regular cross-functional meetings, streamline lead management processes, and analyze performance data to identify growth opportunities. By ensuring seamless communication and integrating technology platforms, they help both teams work more efficiently toward shared revenue goals. This collaboration not only accelerates the sales cycle but also ensures that marketing efforts are directly contributing to measurable business outcomes.

What is a Business Development Operations Manager?

A Business Development Operations Manager is a professional responsible for overseeing and optimizing the processes that support a company’s business development activities. This role involves coordinating between sales, marketing, and operations teams to ensure efficient workflows, implementing strategies to drive growth, and analyzing data to identify opportunities for improvement. They also manage resources, monitor performance metrics, and help streamline operations to achieve business objectives. Ultimately, they play a key role in driving revenue and supporting the company's expansion goals.
What are popular job titles related to Business Development Operations Manager jobs in Ohio? For Business Development Operations Manager jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Business Development Operations Manager jobs? Cities in Ohio with the most Business Development Operations Manager job openings:
Infographic showing various Business Development Operations Manager job openings in Ohio as of June 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $81,382 per year, or $39.1 per hour.

Senior Director of Business Development Operations

Lisinski Law Firm

Dublin, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

About The Lisinski Law Firm
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and "Changing as Many Lives as Possible."
About the Role
The Senior Director of Business Development Operations is responsible for designing, building, and scaling the operational infrastructure that enables Lisinski Law's Business Development organization to perform consistently and effectively at scale. This role exists to transform a rapidly grown, high-revenue sales organization into a standardized, disciplined, and highly accountable operating system across in-office intake, virtual intake, phone sales, intake support, and retentions. As a near build-from-scratch leader, this role establishes the processes, governance, training, performance visibility, and quality assurance frameworks required to support sustained growth and expansion into new offices. Acting as the operational quarterback for Business Development, this individual drives outcomes through both direct authority and cross-functional influence, partnering closely with shared services such as HR Learning & Development, Business Intelligence, and EPMO to ensure execution excellence regardless of reporting structure.
Your Key Contributions
  • Design and standardize Business Development operations by creating and implementing enterprise-wide processes, playbooks, and standard operating procedures across all BD functions, including in-office intake, virtual intake, phone sales, intake support, and retentions. Ensure consistent execution across all geographies and channels, eliminating performance variability driven by process inconsistency.
  • Establish and own the BD reporting and analytics framework, including dashboards, scorecards, and funnel metrics that provide real-time visibility into performance from lead generation through close and retention. Partner with IT and Business Intelligence to consolidate reporting into a single, reliable source of truth, leveraging shared services through clearly defined KPIs and service-level agreements.
  • Build and oversee a centralized BD training capability in partnership with HR's Learning & Development function. Own BD-specific training standards, content, and performance outcomes while leveraging HR's L&D infrastructure for instructional design, delivery, and program management. Ensure training resources operating under dotted-line relationships are governed by SLAs and performance metrics.
  • Develop and manage a comprehensive quality assurance program that audits consultations, phone interactions, and retention engagements for compliance with scripts, ethical guidelines, and standards. Implement QA scorecards, feedback mechanisms, and coaching loops that directly inform performance management and continuous improvement.
  • Define and document clear role expectations and accountability frameworks for all roles, from frontline team members to managers. In partnership with HR organizational design resources, establish standardized role clarity to support consistent performance management and career progression.
  • Create and enforce structured performance management cadences across the organization, including regular reviews, standardized scorecards, and accountability mechanisms aligned to defined expectations at every level.
  • Partner with Compensation to design and optimize incentive plans, commission structures, and performance contests that reinforce desired sales behaviors and conversion outcomes. Own performance strategy and behavioral objectives while ensuring compensation plans align with firm-wide philosophy, compliance requirements, and internal equity standards.
  • Serve as the operational partner to IT for the configuration, implementation, and adoption of core technology platforms, including CRM (Salesforce/Litify) and telephony (Amazon Connect). Translate operational requirements into system design decisions and drive adoption through process alignment, without serving as a technical system administrator.
  • Ensure cross-functional alignment across the full client acquisition and retention lifecycle by partnering closely with the VP of Intake, Director of the Phone Team, Director of Customer Retention & Support, Chief Marketing Officer, and Chief Operating Officer. Drive shared accountability for conversion, client experience, and retention outcomes across leadership.
  • Act as a strategic advisor to leadership, providing data-driven insights on performance, capacity planning, operational risks, and growth opportunities.
  • Build, lead, and develop the BD Operations function, including direct reports (BD Operations Managers and Specialists, Contracts team, Analyst, Project Manager) and dotted-line resources from HR Learning & Development and other shared services as applicable. Establish clear SLAs, KPIs, and governance models to ensure accountability regardless of reporting line and develop career pathways within BD Operations.

What Makes You a Great Fit
  • Cultivates Innovation - Continuously challenges legacy practices by designing and implementing new operating models, tools, and systems that improve conversion, scalability, and execution consistency across channels.
  • Strategic Mindset - Translates the firm's growth strategy into scalable operating infrastructure by anticipating future capacity needs, performance risks, and expansion requirements.
  • Business Insight.
  • Drives Vision and Purpose - Aligns leaders and teams around a shared operating vision that positions operational excellence as a core driver of client experience, revenue growth, and firm success.
  • Cultivates Innovation.
  • Ensures Accountability.

Minimum Education and Experience Requirements
  • Bachelor's degree required; MBA or advanced degree in business, operations, or related field preferred.
  • 10-15 years leading manager and directors.
  • 15+ years functional experience; multi-functional leadership experience; scaling expertise.

How You'll Benefit
Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best.
  • 401k Match
  • Medical, Dental, & Vision Insurance
  • Options for Health Savings Account or Flexible Spending Account
  • Dependent Care FSA
  • Basic Life Insurance
  • Voluntary Life & AD&D
  • Disability Insurance
  • Hospital Indemnity Insurance
  • Employee Assistance Program
  • Calm App Subscription
  • Paid Time Off

Our Firm
At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.
Our Values
At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.