Customer Development Manager Jobs in Austin, TX (NOW HIRING)

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The Business Development Manager serves as the strategic business development lead for the Real Estate Department and related practice groups. The Business Development Manager will be instrumental in growing brand awareness and market revenue through new business development and the management and expansion of new and existing client relationships for the practices.

Essential Duties and Responsibilities:

• Develop high quality, tailored pitch materials and responses to RFPs with meaningful ideas and creativity to shape strategic pursuits.

• Develop and implement strategies to cultivate business with current and prospective Real Estate clients; includes ideation, consensus building, and execution.

• Develop and maintain collaborative internal relationships and communicates effectively with Real Estate attorneys and other BD/Marketing and Client Experience team members in order to build new client relationships and support the growth of the practices.

• In collaboration with the firm's marketing content and creative team, regularly develop compelling practice area content to reflect recent developments and enhanced capabilities.

• Work with the director and practice leadership to develop and track annual business plans and budgets.

• Work with firm lawyers to develop individual practice plans and support key initiatives.

• Working with the firm's market and client intelligence team, develop client, prospect, industry, competitor, and market research/analysis to inform targeted business development efforts.

• Develop and implement industry-focused strategies and help the practices leverage participation in important industry programs.

• Identify and execute on cross-selling opportunities.

• Work with the directors and practice leadership to implement lateral integration plans.

• Work with the firm's communications team to effectively promote the successes of the practices, including identifying media, publishing, and speaking opportunities that align with the profile-raising objectives of the practices.

• Develop practice group directory and award submissions for publications like Chambers USA and Legal 500.

• Update practice collateral (including website) to reflect recent developments and enhanced capabilities.

• Develop systems to help track progress on practice priorities.

• Collect matter data for inclusion in the firm's experience database.

• Assist with the coordination of practice group events, sponsorships, advertisements and speaking engagements.

• Assist in the development of junior team members; providing consistent feedback and training.

• Directly supervise and mentor team members, providing day-to-day guidance, performance management, and professional development.

Knowledge, Skills, and Abilities:

• Strong business development credentials, including business planning, research, RFPs and pitches, and client development strategies.

• Demonstrated knowledge of CRM systems and experience management databases a plus.

• Strong capacity for networking and generating lasting business development relationships.

• Strong business development credentials, including business planning, coaching, research, and client development strategies.

• Sound business judgment.

• Excellent oral and written communication skills.

• Entrepreneurial, highly self-motivated, persuasive, priority-driven, and collaborative.

• Strong project and process management experience.

• Ability to multi-task, meet deadlines, manage ambiguity, and perform well under pressure.

Education and/or Experience:

• Bachelor's degree, or any combination of training, education and experience that demonstrates the ability to perform the duties of the position.

• Minimum seven (7) years of marketing experience, preferably with a law firm or professional services firm.

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com.

Equal Employment Opportunity
Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.