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Customer Development Manager Jobs in North Carolina

FMI

Client Development Manager

Raleigh, NC · On-site

... development offerings. This role is responsible for identifying and cultivating new client ... Experience using CRM platforms (Salesforce preferred) and Microsoft Office * Ability to travel up ...

FMI

Client Development Manager

Raleigh, NC · On-site +1

... development offerings. This role is responsible for identifying and cultivating new client ... Experience using CRM platforms (Salesforce preferred) and Microsoft Office * Ability to travel up ...

McAdams

Client Development Manager

Charlotte, NC · On-site

Position Overview As Client Development Manager, you will help lead business development in ... Proficiency in Microsoft Office Suite and CRM software * Ability to travel as needed Work ...

Johnson,-Mirmiran-

Client Development Manager

Raleigh, NC · On-site

$110 - $180/hr

Monitor client performance trends/issues utilizing CRM * Obtain feedback from clients to assess ... Participate in training and development of future firm leaders * Involved in Professional ...

New

McAdams

Client Development Manager

Charlotte, NC

Position Overview As Client Development Manager, you will help lead business development in ... Proficiency in Microsoft Office Suite and CRM software * Ability to travel as needed Work ...

McAdams

Client Development Manager

Charlotte, NC · On-site

Position Overview As Client Development Manager, you will help lead business development in ... Proficiency in Microsoft Office Suite and CRM software * Ability to travel as needed Work ...

Cystic Fibrosis Foundation

Development Manager

Raleigh, NC · On-site

$55K - $69K/yr

Maintain accurate records of donor and volunteer interactions in the CRM system. * Generate reports ... development opportunities that maximize our ability to recruit, retain, reward, and motivate a ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in North Carolina

Customer Development Manager information

See North Carolina salary details

$10K

$82.2K

$168.1K

How much do customer development manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer development manager in North Carolina is $82,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $101,800.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What are popular job titles related to Customer Development Manager jobs in North Carolina?

For Customer Development Manager jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Customer Development Manager jobs in North Carolina look for?

The top searched job categories for Customer Development Manager jobs in North Carolina are:

What cities in North Carolina are hiring for Customer Development Manager jobs?

Cities in North Carolina with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in North Carolina as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $82,178 per year, or $39.5 per hour.

Client Development Manager

FMI

Raleigh, NC • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Overview
FMI's Training Institute Practice is seeking a relationship-driven, entrepreneurial Client Success Manager to generate new business by expanding client relationships and driving program registrations across our portfolio of leadership and professional development offerings. This role is responsible for identifying and cultivating new client organizations, building a healthy pipeline of opportunities, and helping organizations across the built environment invest in the development of their people.
For more than 70 years, FMI has partnered with organizations across the built environment to develop exceptional leaders and build stronger, more profitable businesses. Reporting to the Practice Leader, you'll partner closely with FMI's Go-to-Market team and Marketing to execute client acquisition strategies, increase awareness of the Training Institute, and drive measurable revenue growth.
This is a highly autonomous role for a self-directed professional who enjoys building relationships, creating opportunities, and delivering measurable business results. Success means consistently growing new client relationships, filling Training Institute programs, and building a pipeline that drives long-term growth.
This position is ideally based in our Raleigh, NC headquarters; however, we will consider remote candidates with the right qualifications and experience. This role requires approximately 25% travel to attend client meetings, industry conferences, association events, and trade shows.
Applicants must be legally authorized to work in the U.S. on a full-time basis. FMI is unable to provide visa sponsorship.
Key Responsibilities
  • Own program registration goals by developing new client relationships, generating enrollment opportunities, and consistently filling available program capacity across FMI Training Institute offerings
  • Identify, prospect, and cultivate relationships with new client organizations and key decision-makers across the built environment industry
  • Develop and execute strategic outreach plans through networking, direct engagement, email campaigns, industry associations, and targeted business development efforts
  • Partner with FMI's Go-to-Market team to develop and execute client acquisition campaigns that expand market reach and generate new opportunities
  • Collaborate with Marketing to increase awareness of the Training Institute and strengthen FMI's brand within targeted market segments
  • Conduct market research to identify organizations with leadership and technical training needs
  • Build, manage, and maintain a healthy pipeline of prospective clients while tracking registration activity, revenue, and pipeline metrics through CRM tools
  • Represent FMI and the Training Institute at conferences, trade shows, and other industry events
  • Collaborate with Practice Leadership to align program offerings with evolving client needs and market demand

Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or a related field required
  • Three to five years of experience in consultative B2B sales, business development, client relationship management, member engagement, or professional services growth
  • Demonstrated success meeting or exceeding sales, revenue, or activity goals while operating with a high degree of autonomy
  • Experience in professional services, associations, leadership development, continuing education, or training organizations preferred
  • Proven ability to build lasting client relationships and develop new business opportunities
  • Strong organizational, pipeline management, and time management skills
  • Entrepreneurial mindset with a high level of accountability and ownership
  • Ability to analyze performance metrics and adjust outreach strategies to improve results
  • Experience using CRM platforms (Salesforce preferred) and Microsoft Office
  • Ability to travel up to 25%

Compensation Information
  • Competitive base salary plus a performance-based incentive tied to program registrations and new client acquisition.
  • Significant upside earning potential for high performers through a high-ceiling incentive plan.

Benefits
FMI offers a comprehensive benefits package, including fully paid employee medical insurance, life insurance, and long-term disability coverage, as well as additional benefit elections. Our package also includes a competitive 401(k) plan, paid time off (PTO), and parental leave.
Equal Opportunity
FMI is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

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