Customer Development Manager Jobs in Leland, NC (NOW HIRING)

When disaster strikes at 2 a.m. and a property owner doesn't know who to call, you're the one they remember.
BUSINESS DEVELOPMENT MANAGER - Jacksonville/Wilmington
Insurcomm Restoration Fortify Companies
Field-Based Full-Time Sales Leadership
About Us
Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards.
As part of Fortify Companies, we are part of something bigger. Fortify's roots are in restoration-helping families and businesses recover when disaster strikes. But we're building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.
We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.
Our Brand Values

• Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities
• Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment
• Bringing the energy: We show up with urgency and a get-it-done mindset, owning every outcome
• Predictability in the unpredictable: With standardized systems, we deliver consistency every time
• Driving success together: By supporting one another, we strengthen relationships and drive results

About the Job
We are looking for a Business Development Manager who knows how to build territory from scratch. This is a hunter-led field sales role. You will create new opportunities, grow accounts from zero, and deepen relationships with existing customers across the Cincinnati market. You will partner closely with operations to deliver a seamless client experience from first contact through project completion.
If you are motivated by building something real and rewarded for the revenue you drive, this is your opportunity.
What You'll Do

• Build and execute a territory growth plan targeting high-potential accounts
• Prospect and generate new business through outreach, networking, and in-person meetings
• Organize and attend industry events and trade shows, converting activity into revenue
• Run effective discovery meetings to understand client needs, timelines, and decision processes
• Develop and maintain strong relationships with property managers, insurance professionals, and referral partners
• Collaborate with operations to ensure exceptional client experience and project handoff
• Support client communications when needed to strengthen trust and retention
• Track activity and pipeline in HubSpot (or similar CRM)
• Comply with all safety, driving, and jobsite requirements
• Perform other duties as assigned to support the needs of the team and business.

Ready to Join Us?
We are building the future of property protection, and we need driven relationship-builders to help us get there. If you lead with energy, care about people, and are ready to own your market while helping clients through critical moments, we would love to hear from you.
Equal Opportunity Employer
Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. We believe that diverse perspectives strengthen our teams and help us better serve our customers and communities.
Requirements
Key Responsibilities:
Territory and Account Development
Build and execute a territory plan targeting high-potential accounts across your assigned market
Source new opportunities through direct outreach, local networking, and industry events
Organize and attend trade shows and industry events; convert activity into booked revenue
Sales Process
Run thorough discovery to understand customer needs, timelines, and decision processes
Position the right Insurcomm and Fortify solutions and secure work authorizations
Support client communications as needed throughout the project lifecycle
Compliance and Operations
Maintain accurate pipeline data and activity records in our CRM
Comply with all safety, driving, and jobsite requirements
Qualifications:
• 3+ years in field sales or account management with a demonstrated hunting focus
• Experience in restoration, construction, facilities management, or the insurance ecosystem is a strong plus
• Excellent discovery, communication, and negotiation skills; confident presenter
• Consistent record of meeting or exceeding quota in a metrics-driven environment
• Valid driver's license and comfort with local travel across the territory
• Proficiency with HubSpot or a comparable CRM platform
You'll Thrive Here If You Are...
• A hunter who treats new business development as a craft, not a task
• Energized by activity-based work and motivated by clear, measurable outcomes
• A strong communicator who builds trust quickly with decision-makers
• Organized and disciplined managing a full territory pipeline
• Collaborative and operations-oriented; you understand that winning a client is only the beginning
• Coachable and continuous-improvement minded; you want feedback because you want to get better
• Comfortable with ambiguity and able to adapt as markets and priorities shift
What We Offer
Benefits
What We Offer
Compensation & Benefits

• Competitive base salary plus uncapped commission opportunity
• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Generous PTO and 9 paid holidays
• Company technology stipend (monthly)
• Health savings account and flexible spending account options
• Disability, life insurance, and employee assistance program
• Paid parental leave
• Company technology and branded materials

Culture & Opportunity

• Field autonomy with strong operational partnership
• Direct impact on revenue growth in a high-potential Boston market
• PE-backed growth with real career advancement opportunity
• A values-driven, collaborative team that has your back
• The opportunity to build something meaningful in your territory