Customer Development Manager Jobs in Erie, PA (NOW HIRING)

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IF YOU CARE, THERE'S A PLACE FOR YOU HERE

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI's combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients' expectations-anytime, anywhere. Click here to learn more about EFI Global.

PRIMARY PURPOSE
The Regional Business Development Manager develops relationships and identifies business development opportunities through industry engagement, networking, and market intelligence. Evaluates prospective opportunities, assesses alignment with organizational capabilities, and provides recommendations that support client engagement, territory growth, and business development objectives.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Industry Events & Association Engagement
• Represents the organization at industry conferences, trade shows, association meetings, and networking events within an assigned territory.
• Increases company visibility and strengthens relationships within targeted industry sectors.
• Participates in professional associations and industry communities.
• Outbound Networking
• Analyzes organizational priorities, service capabilities, and market opportunities to identify potential areas for business development engagement.
• Evaluates prospective opportunities against established business development criteria and provides recommendations.
• Documents findings and provides business development recommendations to internal stakeholders.
• Business Development Analysis & Opportunity Development
• Conducts discovery conversations to understand organizational capabilities, priorities, and alignment with prospective client needs.
• Qualifies opportunities against established business development criteria.
• Analyzes key findings and communicates insights to stakeholders.
• Facilitates and advances business development opportunities.
• Supports territory growth strategies through targeted outreach, lead generation, and relationship development efforts.
• Manages and analyzes business development activities and opportunity data.
• Lead Nurturing & Relationship Development
• Develops and executes follow-up plans for contacts established through events, conferences, and association activities.
• Leverages multiple communication channels to cultivate relationships.
• Builds and manages relationships with prospective clients.
• Market & Competitive Intelligence
• Researches and analyzes industry trends, market developments, and competitor activities.
• Gathers intelligence from conferences, events, and professional networks.
• Shares relevant market insights.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS
Education & Licensing
Bachelor's degree in business, Marketing, Communications, Public Relations, or related field preferred.Experience
Two (2) years of experience in business development, sales support, account management, client engagement, customer success, or similar role.Skills & Knowledge

• Strong verbal, written, and interpersonal communication skills.
• Ability to engage professionally with executives, clients, industry leaders, and stakeholders.
• Relationship-building and active listening skills.
• Familiarity with CRM platforms and sales engagement tools.
• Experience with Microsoft Dynamics CRM, HubSpot, LinkedIn Sales Navigator, or similar preferred.
• Strong organizational and time-management skills.

WORK ENVIRONMENT
Mental: Clear thinking, judgment, problem solving, ability to meet deadlines.
Physical: Computer keyboarding, travel as required.
Auditory/Visual: Hearing, vision and talking.NEXT STEPSIf your application is selected to advance to the next round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial call.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $100,000 - $ 110,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace