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Customer Development Manager Jobs in Erie, PA (NOW HIRING)

Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer ... CCS Facility Services is seeking a dynamic and results-driven Business Development Manager to join ...

Customer Care Manager The Company Zurn Elkay Water Solutions Corporation is a thriving, values ... Our commitment to our people and their professional development is a recipe for success that has ...

The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP ... and product development--roles where your work truly makes an impact. By joining our team, you ...

The Business Development Executive is responsible for driving company growth by identifying new ... Maintain accurate records of sales activities and client interactions using the CRM. * Attend ...

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Customer Development Manager information

See Erie, PA salary details

$10.7K

$87.6K

$179.2K

How much do customer development manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer development manager in Erie, PA is $87,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $108,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What job categories do people searching Customer Development Manager jobs in Erie, PA look for? The top searched job categories for Customer Development Manager jobs in Erie, PA are:
What cities near Erie, PA are hiring for Customer Development Manager jobs? Cities near Erie, PA with the most Customer Development Manager job openings:
Infographic showing various Customer Development Manager job openings in Erie, PA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,607 per year, or $42.1 per hour.

Business Development Manager

Ccsbts

North East, PA โ€ข On-site

Full-time

Medical

Re-posted yesterday


Job description

About CCS

CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer's expectations.


Acerca de CCS

CCS Facility Services es uno de los proveedores de servicios para edificios mas grandes de los Estados Unidos, que brinda servicios de limpieza e ingenieria de instalaciones y edificios a miles de empresas comerciales con un amplio grupo de profesionales experimentados en limpieza e ingenieria. Guiados por un Corazon de Servicio, somos una empresa dedicada a Servir con pasion para superar las expectativas de nuestros clientes.

Job Details:

Are you a motivated sales hunter who enjoys winning sales through relationship-building and creative solutions? CCS Facility Services is seeking a dynamic and results-driven Business Development Manager to join our growing team. The successful candidate will play a pivotal role in expanding our client base, fostering strong customer relationships, and driving revenue growth.

Key Responsibilities:
  • Identify and pursue new business opportunities through prospecting, networking, and lead generation activities.

  • Research and analyze market trends to stay informed about industry developments and potential clients.

  • Conduct compelling and persuasive presentations to showcase CCS Facility Service offerings and demonstrate how our solutions meet the needs of prospective clients.

  • Tailor presentations to address the unique requirements of each client and articulate the value proposition effectively.

  • Cultivate and maintain strong relationships with clients, understanding their needs, and providing solutions that exceed expectations.

  • Collaborate with internal teams to ensure seamless communication and coordination in delivering services to clients.

  • Prepare and present detailed proposals, including pricing and service agreements, in a clear and professional manner.

  • Negotiate terms and conditions with clients to reach mutually beneficial agreements.

  • Set and achieve ambitious sales targets in alignment with organizational goals.

  • Continuously monitor and evaluate performance metrics, adjusting strategies as needed to maximize results.

  • Stay informed about industry trends, competitor activities, and market conditions to identify opportunities and threats.

  • Provide feedback to the leadership team on market dynamics and recommend strategies for staying ahead of the competition.

Qualifications:
  • Bachelor's degree in business, Marketing, or a related field

  • 2 plus years of proven track record in outside sales, with a focus on facility management services or related industries.

  • Strong communication, negotiation, and interpersonal skills.

  • Ability to work independently and collaboratively within a team environment.

  • Goal-oriented with a demonstrated ability to meet and exceed sales targets.

  • Knowledge of facility management services and industry trends is a plus.

  • Familiarity with CRM software and Microsoft Office Suite.

Benefits:

CCS Facility Services business foundation is our people. We recognize, invest and promote from within. Unified by our core values, you will discover a sense of community of amazing colleagues who are passionate and guided by a Service Heart to providing the best employee and customer experience.

A few added bonuses:

  • Competitive salary and benefits package.

  • Opportunities for professional development and advancement.

  • Dynamic and collaborative work environment.

  • Health and wellness programs.