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Client Success Manager Jobs (NOW HIRING)

Advanced Data Risk Management

Client Success Manager

$95K - $125K/yr

About the Role ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

EagleOne - Case Management Solutions

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Client Success Manager

Burr Ridge, IL · Remote

$70K - $80K/yr

Client Success Manager The Client Success Manager is responsible for the day-to-day relationship/account management for assigned clients in an effort to retain customers and ensure a great client ...

ID Tech Solutions

Client Success Manager

Lakewood, NJ · On-site

$75K - $90K/yr

Client Success Manager - Join Our Fast-Growing Team at ID Tech Solutions! Are you ready to grow your career at a fast-paced, award-winning company? At ID-Tech Solutions, we're not just another IT ...

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ATB Technologies

Client Success Manager

Chesterfield, MO · On-site

$65K - $90K/yr

The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...

Rocket 55 LLC

Client Success Manager

Minneapolis, MN · On-site

$70K - $79K/yr

Rocket55 Client Success Managers focus on delivering world-class customer service and thrive in fast-paced, ever-evolving environments. The Client Success Manager will coordinate with project ...

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Maven Clinic

Client Success Manager

New York, NY · Remote

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

Maven Clinic

Client Success Manager

New York, NY · On-site +1

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

results.com

Client Success Manager

San Francisco, CA

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

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Alteva RCM

Client Success Manager

Hackensack, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

New

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MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

Haven Group Property Management

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Client Success Manager

Bedford, OH · On-site

$23 - $30/hr

Client Success Manager Location: 98% remote - but, when/if a client comes to town; the CSM would be required to accommodate in office/in person meetings as needed at our Bedford Hts. location ...

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All JobsClient Success Manager Jobs

Client Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do client success manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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Client Success Manager jobs near you

Client Success Manager

Advanced Data Risk Management

Remote

$95K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

Job description

ADRM is a leading physical security consulting firm with a bold vision to be the most trusted security firm in the industry. Our mission is to disrupt the security landscape, drive change, and create a truly safer world. We safeguard organizations' critical assets through data-driven risk management solutions. In addition to traditional security consulting services, we provide unique and customized solutions tailored to individual client needs and risk profiles. Our esteemed clients include industry leaders in the Financial, Technology, Data Center, Bio-Tech, Critical Infrastructure, and Higher Education sectors.
Our core values - Balance, Curiosity, Integrity, Respect, Team, and Trust, are at the heart of everything we do. We are committed to embodying these values in every action and interaction. At ADRM, we take pride in our team, who are passionate about their work and the clients we serve. We believe in the importance of work-life balance and support our team members with a comprehensive benefits package.
About the Role
ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact between client stakeholders and internal ADRM teams, helping ensure successful communication and execution across multiple services and operational initiatives.
This is a highly collaborative client-facing role focused on account coordination, initiative success, and operational follow-through. The Client Success Manager will work cross-functionally across Managed Services, Design, DEFENDER™, assessments, and other strategic initiatives to help ensure clients receive a seamless and high-quality experience with ADRM.
About You
You are client-focused, highly organized, and execution-oriented, with a strong ability to manage multiple stakeholders and priorities. You're comfortable in a client-facing role and take pride in delivering clear, professional, and reliable program execution.
You're tech-savvy (but not a developer), collaborative by nature, operationally minded, and motivated by helping both clients and internal teams succeed.
Responsibilities
Client Success & Account Coordination
  • Serve as the primary point of contact for strategic client accounts and initiatives
  • Lead client meetings, program reviews, onboarding sessions, and strategic discussions
  • Reinforce ADRM's position as a trusted long-term partner
  • Support account growth opportunities through relationship management
  • Help coordinate onboarding timelines, milestones, and deliverables across multiple client deployments
  • Partner with development and internal stakeholders to help shape appropriate solutions and responses based on client feedback
  • Build strong working relationships with client stakeholders and internal teams
  • Support long-term client success by helping ensure a seamless and high-quality client experience

Program & Initiative Management
  • Lead client onboarding sessions, training, and platform walkthroughs
  • Support clients in understanding and using DEFENDER™ effectively for their operational needs
  • Help maintain momentum and ensure projects and operational initiatives continue progressing effectively
  • Identify gaps and proactively help resolve them
  • Program & Project Management: track timelines, milestones, deliverables, risks, dependencies, and action items
  • Maintain clear documentation, status updates, and reporting
  • Partner with internal teams to ensure smooth execution and issue resolution
  • Other duties as assigned

Requirements
  • Bachelor's degree in Program Management, Communications, Information Systems, or a related field preferred
  • 5+ years of experience in client-facing program management, implementation, onboarding, or service delivery or equivalent experience
  • Demonstrated experience supporting multiple accounts or stakeholders simultaneously in a structured, organized way
  • Strong ability to manage programs end-to-end, including timelines, deliverables, dependencies, and follow-ups
  • Comfortable working directly with enterprise and/or global clients
  • Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
  • Tech-savvy and comfortable navigating and demonstrating SaaS various platforms
  • Highly organized, detail-oriented, and proactive in identifying risks and resolving issues
  • Willingness and ability to travel occasionally for on-site client meetings as needed
  • Ability to work independently in a remote environment while staying closely connected to internal teams
  • Able to pass a comprehensive background check
  • Travel occasionally for client meetings and on-site engagements as needed

Why ADRM
  • Be part of a forward-thinking physical security firm that is reshaping the industry
  • Work in a collaborative environment that values balance, respect, and integrity
  • Contribute to a mission-driven company with a commitment to creating a safer world
  • ADRM covers 100% of health, dental, and vision insurance premiums for team members and their dependents, ensuring complete support for your well-being and that of your family
  • Enjoy a robust 401(k) plan that includes a generous company match and profit sharing
  • Team Pride
  • Because at ADRM, our people are why we exist

Salary Description
$95k - $125k annual

Apply