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Client Success Manager Jobs in Ontario (NOW HIRING)

Trivium

Client Success Manager

Toronto, ON · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...

Bask Health

Client Success Manager

Toronto, ON

Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...

Dashboard

Bilingual Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're ...

Boldr

Manager, Client Success

Toronto, ON

As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...

Boldr

Manager, Client Success

Toronto, ON · On-site

As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...

Boldr

Manager, Client Success

Toronto, ON

As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...

ExperiencePoint

Client Success Associate

Toronto, ON

ABOUT THE ROLE We're looking for a driven and relationship-focused Client Success Associate to grow ... Highly organized and proactive, adept at managing multiple accounts and priorities simultaneously

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Ontario

Client Success Manager information

See Ontario salary details

$24K

$60.9K

$101K

How much do client success manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for client success manager in Ontario is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Ontario? The most popular types of Client Success jobs in Ontario are:
What are popular job titles related to Client Success Manager jobs in Ontario? For Client Success Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Ontario look for? The top searched job categories for Client Success Manager jobs in Ontario are:
What cities in Ontario are hiring for Client Success Manager jobs? Cities in Ontario with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Ontario as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $60,889 per year, or $29.3 per hour.

Client Success Manager

GAM Technical Services

Toronto, ON

Full-time

Medical, Dental, PTO

Re-posted 27 days ago

Job description

About GAM Tech
GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.

Our mission is to create fun, success, and innovation for our people and customers. We live by our core values - Teamwork, Care, Communication, Accountability, and Positive Attitude - to ensure our clients receive the best possible IT support and business solutions.


Key Responsibilities
Act as the primary point of contact for assigned clients, maintaining strong and lasting relationships.
Conduct regular client business reviews to assess satisfaction, identify gaps, and suggest technology improvements.
Collaborate with internal teams to ensure timely and high-quality service delivery.
Develop account plans aligned with client goals and GAM Tech's strategic offerings.
Drive renewals and identify upsell or cross-sell opportunities.
Monitor account health metrics and proactively resolve client concerns.
Coordinate with the Service Delivery team to ensure seamless communication and escalation handling.
Stay current on industry trends, cybersecurity developments, and MSP best practices.


Qualifications & Experience
Minimum 5 years of experience in Account Management or Client Success within an MSP or IT services environment.
Proven success in managing multiple client relationships with a consultative, customer-first approach.
Strong understanding of IT service delivery models, managed services, and cybersecurity fundamentals.
Excellent communication, presentation, and relationship-building skills.
Analytical mindset with the ability to identify client needs and business opportunities.
Experience with CRM and PSA systems (HubSpot, HaloPSA, or similar).
A proactive attitude, accountability for results, and genuine care for client outcomes.


What We Offer
Performance commissions based on retention and growth.
Comprehensive health and dental benefits.
Paid time off and flexible work options.
Opportunities for professional development and advancement.
A supportive team environment built on Teamwork, Care, Communication, Accountability, and Positive Attitude.


Work Schedule
Full-time, Monday-Friday.


Apply Now

Ready to join a company where you can truly make an impact? Apply today with your resume and a brief cover letter telling us why you'd be a great fit for the Account Manager / Client Success Manager role at GAM Tech.


Additional Information
We value a diverse and inclusive workplace. If you require accommodation during the hiring process, please let us know and we'll ensure reasonable arrangements are made.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.
No phone calls or website inquiries, please.

Apply