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Dispute Resolution Jobs (NOW HIRING)

Exponent Inc.

Principal - Dispute Resolution

Alexandria, VA · On-site

$230K - $320K/yr

D.s * 90+ Disciplines * 30+ Offices globally Our Opportunity We are currently seeking a Principal - Dispute Resolution for our Construction Consulting Practice in our New York, NY or Alexandria, VA ...

Exponent Inc.

Principal Dispute Resolution

Oakland, CA · On-site

D.s * 90+ Disciplines * 30+ Offices globally We are currently seeking a Principal - Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will work as part of ...

Hyundai Capital

Dispute Resolution Associate

Irvine, CA · On-site

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding to credit disputes received from customers. This role performs account reviews, responds to customer ...

Hyundai Capital

Dispute Resolution Associate

Irvine, CA · On-site

$48K - $72K/yr

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding to credit dispute s received from customers. This role performs account reviews, respon ds to ...

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How much do dispute resolution jobs pay per year?

As of Sep 13, 2026, the average yearly pay for dispute resolution in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What is a dispute resolution?

A Dispute Resolution job involves managing conflicts between parties to reach a fair resolution without litigation. Professionals in this field use negotiation, mediation, and arbitration techniques to settle disputes efficiently. They work in various industries, including legal, financial, and corporate sectors, handling conflicts between businesses, clients, or employees. Their goal is to resolve disagreements fairly while minimizing costs and preserving relationships.

What types of disputes might I handle in a dispute resolution role, and how varied are the cases?

In a Dispute Resolution position, you may work on a wide range of cases including commercial, workplace, consumer, contractual, or even community disputes, depending on the industry and employer. The variety can be significant, with each case presenting unique facts, parties, and stakes, which keeps the role engaging and requires adaptability. You'll often work both independently and collaboratively, sometimes alongside legal teams, HR professionals, or outside mediators. This diversity in cases offers excellent opportunities to develop versatile communication and problem-solving skills, making the role both challenging and rewarding.

What are the key skills and qualifications needed to thrive in a dispute resolution position, and why are they important?

To thrive in Dispute Resolution, a strong background in negotiation, conflict management, and legal or industry-specific knowledge is typically required, often supported by degrees in law, business, or related fields. Familiarity with case management software, mediation platforms, and professional certifications such as ADR (Alternative Dispute Resolution) credentials are valuable. Exceptional interpersonal skills, active listening, and emotional intelligence set candidates apart in this field. These competencies enable effective facilitation of fair outcomes, foster trust, and help maintain constructive relationships between conflicting parties.

What jobs can you get with a dispute resolution degree?

A dispute resolution degree can lead to roles such as mediator, arbitrator, conflict resolution specialist, or dispute resolution consultant. These jobs typically involve facilitating negotiations, resolving conflicts, and may require strong communication, negotiation skills, and relevant certifications or training.
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What are the most commonly searched types of Dispute Resolution jobs?

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What are popular job titles for Dispute Resolution?

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dispute resolution jobs near you
Infographic showing various Dispute Resolution job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Dispute Resolution Associate

Irvine, CA • On-site

Hyundai Capital America
Finance and Insurance • 5 - 10K employees
Learn more about Hyundai Capital Americaexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Hyundai Capital America rating

8.8

Company rating: 8.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Description
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Dispute Resolution Associate is responsible for investigating and responding to credit dispute s received from customers. This role performs account reviews, respon ds to customer dispute s, and identifies system and/or process related opportunities for operational improvement.
HOW YOU WILL MAKE AN IMPACT
  • Investigate accounts for accuracy in connection with the credit dispute request and respond promptly to the customer through the related dispute channel (mail or credit bureau).
  • Manage individual productivity to ensure both production and SLA targets are met.
  • Partner with various departments/teams to solve intricate problems, mitigate business risk, and drive customer satisfaction.
  • Assist in identifying process improvements to positively impact customer experience and drive operational improvements.
  • Report trends and/or service issues to the leadership team and corresponding departments.

Qualifications
WHAT YOU WILL BRING TO THE ROLE
  • Minimum 2-4 years of related experience in a call center or customer support environment, including Collections, Servicing, Credit, or Funding functions, as well as customer service and escalation resolution experience.
  • Knowledge of Credit Reporting and the Fair Credit Reporting Act is preferred.
  • High School diploma or GED required.
  • Strong time management and organizational skills, with the ability to manage competing priorities and multiple customer issues effectively.
  • Ability to follow procedures, apply guidance, and exercise sound judgment in handling customer issues.
  • Ability to learn and navigate multiple systems, tools, and databases efficiently.

WE TAKE CARE OF OUR PEOPLE
At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.
Benefits Highlights
  • Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
  • Comprehensive health coverage - medical, dental, and vision plans
  • Employer-funded HSA contributions to help reduce healthcare costs
  • 401(k) with company match and immediate vesting from day one
  • 100% company-paid life and disability insurance
  • Wellbeing benefits including fitness and health resources
  • Leadership programs and career development that support continuous learning
  • Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive-personally and professionally.
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.
OTHER DETAILS
Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .

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