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Dispute Resolution Manager Jobs (NOW HIRING)

Forthright

Dispute Resolution Professional

Somerset, NJ · On-site

Dispute Resolution Professional "Serve as a Neutral Arbitrator in New Jersey's No-Fault Arbitration ... Final approval rests with Forthright Management and the 14-member Advisory Council. Forthright is ...

Fifth Third Bank

Be Seen First

Dispute Resolution Specialist

Grand Rapids, MI · On-site

$21.50/hr

By leveraging conflict management skills, the Intake Analyst effectively de-escalates dissatisfied ... Stay informed about the latest regulations and policies related to dispute resolution and ensure ...

Exponent Inc.

Principal - Dispute Resolution

Oakland, CA · On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

Exponent Inc.

Principal - Dispute Resolution

Manhattan, NY · On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in our New York, NY office. In this ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

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Dispute Resolution Manager information

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$34K

$70.3K

$114.5K

How much do dispute resolution manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispute resolution manager in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a dispute resolution manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What are some common challenges faced by a dispute resolution manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.

What are the key skills and qualifications needed to thrive as a dispute resolution manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What cities are hiring for Dispute Resolution Manager jobs?

Cities with the most Dispute Resolution Manager job openings:

What are the most commonly searched types of Dispute Resolution jobs?

The most popular types of Dispute Resolution jobs are:

What states have the most Dispute Resolution Manager jobs?

States with the most job openings for Dispute Resolution Manager jobs include:

Dispute Resolution Manager jobs near you
Infographic showing various Dispute Resolution Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Dispute Resolution Planner

Software Guidance & Assistance

Rockville, MD • On-site

Other

Posted yesterday

New

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Dispute Resolution Planner for a CONTRACT assignment with one of our premier Regulatory clients in the DMV area.
The Dispute Resolution Planner manages end-to-end scheduling, venue sourcing, and logistical coordination for arbitrations. This role serves as the primary point of contact for hearing logistics, working closely with case administrators, coordinators, and external vendors to ensure efficient and cost-effective execution of dispute resolution proceedings. The Dispute Resolution Planner is responsible for evaluating hearing requests, securing appropriate venues across multiple formats (hybrid and in-person), negotiating favorable contract terms, and managing budgets to support the operational needs of the Dispute Resolution Services (DRS) department.
Responsibilities :
  • Identifies and secures appropriate venues, including hotels and offices, to accommodate hearing requirements and party needs.
  • Schedules arbitrations based on hearing request forms from case administrators; coordinates all logistical requirements across hybrid and in-person formats.
  • Liaises with DRS staff to ensure seamless execution of proceedings.
  • Serves as liaison between parties and venues to address last-minute changes, technical requirements, or special accommodations needed for proceedings.
  • Negotiates competitive pricing and favorable contract terms with venues and service providers, including flexible cancellation policies to minimize costs for rescheduled or cancelled hearings.
  • Monitors and manages scheduling-related expenses to ensure cost-effective operations.
Required Skills :
  • Bachelor's degree in business administration, hospitality, or related field; or equivalent combination of education and experience
  • 3-5 years of experience in scheduling coordination, legal operations, or vendor management
  • Strong organizational and multitasking abilities with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and problem-solve in a fast-paced environment
  • Strong negotiation and vendor management capabilities
  • Proficiency with Microsoft Office Suite and Adobe
Preferred Skills :
  • Experience working in legal services, dispute resolution, arbitration, or regulatory environments
  • Knowledge of the hospitality, financial services, and/or securities industry
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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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