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Dispute Resolution Manager Jobs (NOW HIRING)

Dispute Resolution Analyst I

Millersville, MD ยท On-site +1

$16.25 - $18.25/hr

Dispute Resolution Analyst Overview: J29, Inc. (J29) has been supporting commercial, State, and ... are management consulting company. Our team of 260 employees focuses on providing processing ...

POSITION SUMMARY The Disputes Resolution Supervisor plays a crucial role in managing and resolving ... By maintaining accurate records and providing timely updates, the Dispute Resolution Supervisor ...

Dispute Resolution Supervisor

Deerfield, IL ยท Remote

$65K - $75K/yr

POSITION SUMMARY The Disputes Resolution Supervisor plays a crucial role in managing and resolving ... By maintaining accurate records and providing timely updates, the Dispute Resolution Supervisor ...

Dispute Resolution Professional "Serve as a Neutral Arbitrator in New Jersey's No-Fault Arbitration ... Final approval rests with Forthright Management and the 14-member Advisory Council. Forthright is ...

Principal - Dispute Resolution

Oakland, CA ยท On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

Principal - Dispute Resolution

Manhattan, NY ยท On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in our New York, NY office. In this ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

Principal - Dispute Resolution

Alexandria, VA ยท On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in our New York, NY or Alexandria, VA ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

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Dispute Resolution Manager information

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$34K

$70.3K

$114.5K

How much do dispute resolution manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for dispute resolution manager in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What does a Dispute Resolution Manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What are some common challenges faced by a Dispute Resolution Manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.
What cities are hiring for Dispute Resolution Manager jobs? Cities with the most Dispute Resolution Manager job openings:
What are the most commonly searched types of Dispute Resolution jobs? The most popular types of Dispute Resolution jobs are:
What states have the most Dispute Resolution Manager jobs? States with the most job openings for Dispute Resolution Manager jobs include:
Infographic showing various Dispute Resolution Manager job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Dispute Resolution Analyst I

J29 Inc.

Millersville, MD โ€ข On-site, Remote

$16.25 - $18.25/hr

Full-time

Posted 28 days ago


Job description

Position: Dispute Resolution Analyst
Overview:
J29, Inc. (J29) has been supporting commercial, State, and Federal health and human service programs since company inception in 2017 as a healthcare management consulting company. Our team of 260 employees focuses on providing processing, review, and analysis of medical claims, records, data, and audits between areas of compliance, policy, and clinical expertise. Our team is experienced in program, payment, provider, and patient integrity as we continue to support advanced programs of policy, clinical requirements, and compliance measures at the commercial, State, and Federal levels.
J29 was founded to be an employee-centric company that prioritizes the well-being and value of its employees. Our mission is to empower our employees to do great things for the benefit of those that need it most. The J29 mission supports not only our health and human service programs, but also the philanthropy efforts of our team. We are proud to continue our support to non-profit groups with critical missions as J29 continues to grow.
Position:
As a Dispute Resolution Analyst (DRA) you'll support the Independent Dispute Resolution (IDR) programs that handle routine 'Surprise Billing' appeals work. This role will serve as a support person for the reconsideration/dispute resolution professionals and physician reviewers for second level reconsiderations/dispute resolutions. Additionally, the DRA position will work under close supervision, with minimal latitude for the use of initiative and independent judgement
Role & Responsibilities:
  • Coordinates the delivery of re-determination files/dispute resolution documents and reconsideration/dispute resolution decisions from and to the external entities.
  • Builds a reconsideration/dispute resolution case file from evidence submitted and received and analyzes each case to ensure it meets the requirements for a valid reconsideration/dispute resolution request as mandated by Centers for Medicare and Medicaid Services (CMS) or other customer entities.
  • Analyzes and makes decisions based on medical vs. non-medical case type, appeal/review categories, validity of appeal/dispute resolution request, and dispute resolution settlement documentation.
  • Inputs appropriate data regarding reconsiderations/dispute resolution cases into the applicable required systems.
  • Responds to reconsideration/dispute review requests from appellants/patients/providers.
  • Routes or responds to telephonic and/or written inquiries from appellants/patients about reconsiderations/dispute resolution or about the reconsiderations/dispute resolutions process from appellants/patient or their legally-designated representatives.
  • Identifies any suspected instances of fraud and/or abuse and immediately inform management of such issues.
  • Stays abreast of changes in regulations and practices, policies and procedures
  • May submit requests for re-determination files and completed reconsideration and Administrative Law Judge (ALJ) decisions to relevant entities.
  • Participates in special projects and performs other duties as assigned.

Experience / Expertise:
  • One (1) years of experience with Provider disputes or claims
  • One (1) years of interaction with claims with larger insurance plans
  • One (1) year of general office or administrative experience
  • Experience directly relevant to the specific task order or project, preferred

Education:
โ€ข High School Diploma or equivalent
Location: Remote
Salary: $16.25-18.25 per hour
J29, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal
Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex,
sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other
protected class. J29, Inc. is a proud Veteran friendly employer.

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About J29

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Millersville, MD, US

Year founded

2017