ZipRecruiter

Log In

1

Dispute Resolution Manager Jobs (NOW HIRING)

J29 Inc.

Dispute Resolution Analyst I

Millersville, MD · On-site +1

$16.25 - $18.25/hr

Dispute Resolution Analyst Overview: J29, Inc. (J29) has been supporting commercial, State, and ... are management consulting company. Our team of 260 employees focuses on providing processing ...

Exponent Inc.

Principal - Dispute Resolution

Oakland, CA · On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

Forthright

Dispute Resolution Professional

Somerset, NJ · On-site

Dispute Resolution Professional "Serve as a Neutral Arbitrator in New Jersey's No-Fault Arbitration ... Final approval rests with Forthright Management and the 14-member Advisory Council. Forthright is ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

Upgrade

Dispute Resolution Specialist

Atlanta, GA · Hybrid

The Dispute Resolution Specialist is responsible for the customer dispute process involving ... Partner with key stakeholders to ensure that they are managing the business properly with reference ...

Exponent Inc.

Principal - Dispute Resolution

Manhattan, NY · On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in our New York, NY office. In this ... S. in Civil Engineering, Construction Management, or Architecture. Advanced degree(s) and ...

next page

Showing results 1-20

All JobsDispute Resolution JobsDispute Resolution Manager Jobs

Dispute Resolution Manager information

See salary details

$34K

$70.3K

$114.5K

How much do dispute resolution manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for dispute resolution manager in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What does a Dispute Resolution Manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What are some common challenges faced by a Dispute Resolution Manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.
What cities are hiring for Dispute Resolution Manager jobs? Cities with the most Dispute Resolution Manager job openings:
What are the most commonly searched types of Dispute Resolution jobs? The most popular types of Dispute Resolution jobs are:
What states have the most Dispute Resolution Manager jobs? States with the most job openings for Dispute Resolution Manager jobs include:
Dispute Resolution Manager jobs near you
Infographic showing various Dispute Resolution Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.
Dispute Resolution Specialist

Dispute Resolution Specialist

Virginia Department of Human Resource Management

Richmond, VA • On-site

$50K - $51K/yr

Full-time

Posted 17 days ago

Virginia Alcoholic Beverage Control Authority rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

677th of 689 rated public administrative organizations

Job description

Dispute Resolution Specialist
Job no: 5106702
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Law / Judiciary
Title: Dispute Resolution Specialist
State Role Title: Dispute Resolution Specialist
Hiring Range: $50,000-$51,500
Pay Band: UG
Agency: Attorney General & Dept of Law
Location: Office of the Attorney General
Agency Website: https://www.oag.state.va.us/
Recruitment Type: General Public - G
Job Duties
This individual will utilize alternative dispute resolution (ADR) skills to assist consumers and businesses in the resolution of consumer complaints that do not allege violations of law. Duties include resolving disputes between consumers and businesses through use of appropriate ADR methods, including facilitation, conciliation, and mediation; managing assigned caseload in an effective and efficient manner; and providing consumer education where appropriate. This individual will report to the Manager of the Dispute Resolution Unit and collaborate with other members of the Consumer Protection Section, including attorneys and investigators. Routine interaction with state/federal officials, businesses, and the general consuming public is required.
Minimum Qualifications
  • Qualified candidates should have knowledge and experience in customer service, consumer protection laws, and ADR techniques; well-developed oral and written communication skills; and demonstrated success and experience in the resolution of complaints using ADR methods.
  • Candidates also should have a proven ability to work efficiently in a fast-paced environment and to interact effectively with a diverse workforce and the general public.
  • Proficiency using personal computers is required, and a solid working knowledge of Microsoft Word, Excel, and databases is preferred.

Additional Considerations
  • Preferred candidates will possess a B.A. or B.S. college degree in business administration, public administration, political science, government, economics, or a related field; or the equivalent combination of experience, training, and education in ADR.
  • Although Supreme Court of Virginia certification in General District Court mediation is not required, successful candidates must be willing to obtain General District Court mediation certification within two years of employment and maintain this certification.

Special Instructions
Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.
Contact Information
Name: OAG Recruitment
Phone: 804-786-2071
Email: recruitment@oag.state.va.us
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 25 Jun 2026 Eastern Daylight Time
Applications close:
Whatsapp Facebook LinkedIn Email App

What Virginia Alcoholic Beverage Control Authority employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply