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Dispute Resolution Manager Jobs (NOW HIRING)

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding ... Manage individual productivity to ensure both production and SLA targets are met. * Partner with ...

New

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding ... Manage individual productivity to ensure both production and SLA targets are met. * Partner with ...

New

WHAT YOU WILL DO The Dispute Resolution Associate is responsible for investigating and responding ... Manage individual productivity to ensure both production and SLA targets are met. * Partner with ...

New

Effectively lead and oversee the regional dispute resolution organization, directly managing CX Supervisors and Customer Experience Specialists (CXSs). * Serve as the primary point of contact and ...

Effectively lead and oversee the regional dispute resolution organization, directly managing CX Supervisors and Customer Experience Specialists (CXSs). * Serve as the primary point of contact and ...

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Dispute Resolution Manager information

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$34K

$70.3K

$114.5K

How much do dispute resolution manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for dispute resolution manager in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a dispute resolution manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What are some common challenges faced by a dispute resolution manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.

What are the key skills and qualifications needed to thrive as a dispute resolution manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What cities are hiring for Dispute Resolution Manager jobs?

Cities with the most Dispute Resolution Manager job openings:

What are the most commonly searched types of Dispute Resolution jobs?

The most popular types of Dispute Resolution jobs are:

What states have the most Dispute Resolution Manager jobs?

States with the most job openings for Dispute Resolution Manager jobs include:

What are popular job titles related to Dispute Resolution Manager jobs?

For Dispute Resolution Manager jobs, the most frequently searched job titles are:

Infographic showing various Dispute Resolution Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Provider Dispute Resolution Specialist

San Bernardino, CA • On-site

$33.50 - $39.50/hr

Full-time

Re-posted 16 days ago


Job description

Description:

JOB SUMMARY

The Provider Dispute Resolution Specialist is responsible for the accurate, timely, and compliant review and resolution of provider disputes and appeals related to claims adjudication, reimbursement, coding, and authorization determinations. This role ensures compliance with applicable California state and federal regulations, contractual obligations, and internal policies while supporting positive provider relations.

Requirements:

MINIMUM & PREFERRED QUALIFICATIONS


Education/Training

Minimum: High school diploma or equivalent.

Preferred: Coursework or training in healthcare administration, medical billing, or related field.

Experience 

Minimum: 5+ years of experience processing managed care health claims.

Preferred: 2+ years of direct Provider Dispute Resolution and/or Appeals experience within Medicare, Medi-Cal/Medicaid, Commercial, PPO, and/or HMO environments.

Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.


Skills, Knowledge & Abilities

· Strong working knowledge of managed care claims operations and regulatory requirements, including dispute and appeal timeliness standards.

· Proficiency with medical coding concepts (ICD-10, CPT, HCPCS, DRG, ASC).

· Experience with UB-04 and CMS-1500 claim forms.

· Ability to analyze complex data, identify discrepancies, and apply contract terms accurately.

· Strong written and verbal communication skills in English.

· Effective time management skills with the ability to manage competing priorities and workload volumes.

· Intermediate proficiency with Microsoft Office applications, including Word and Excel.

· Demonstrated problem-solving skills and attention to detail.


PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS

The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. This position primarily involves sedentary work with routine use of a computer and standard office equipment. The role may require occasional light physical activity (up to 10 pounds) and brief periods of bending, reaching, or filing. The employee must be able to maintain concentration for extended periods, analyze detailed information, and meet regulatory deadlines, with or without reasonable accommodation.


PAY RANGE

$33.50 - $39.50 / hourly