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Dispute Resolution Manager Jobs in Atlanta, GA (NOW HIRING)

ApolloMD

Payer Dispute Analyst (57466)

Atlanta, GA · On-site

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination. * Prepare and submit Final Offers through the CMS ...

New

Aon Corporation

Resolution Analyst

Alpharetta, GA · On-site

The Resolution Analyst is responsible for assisting our client's customers with benefit ... Aon Integramark is a division under Aon, who is a global leader in risk management, insurance and ...

Aon Corporation

Resolution Analyst

Alpharetta, GA · Hybrid

The Resolution Analyst is responsible for assisting our client's customers with benefit ... Aon Integramark is a division under Aon, who is a global leader in risk management, insurance and ...

HNTB

Senior Commercial Business Leader

Atlanta, GA

Provide background research and documentation for dispute resolution meetings, commercial negotiations, or litigation support as needed. Document Management & Communications Manage and coordinate ...

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All JobsDispute Resolution JobsDispute Resolution Manager JobsDispute Resolution Manager Jobs in Atlanta, GA

Dispute Resolution Manager information

See Atlanta, GA salary details

$32.7K

$67.6K

$110.1K

How much do dispute resolution manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dispute resolution manager in Atlanta, GA is $67,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $83,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dispute resolution manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What does a dispute resolution manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What are some common challenges faced by a dispute resolution manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.
What are the most commonly searched types of Dispute Resolution jobs in Atlanta, GA? The most popular types of Dispute Resolution jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Dispute Resolution Manager jobs? Cities near Atlanta, GA with the most Dispute Resolution Manager job openings:
Dispute Resolution Manager jobs near you
Infographic showing various Dispute Resolution Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $67,648 per year, or $32.5 per hour.

Payer Dispute Analyst (57466)

ApolloMD

Atlanta, GA • On-site

Part-time

Posted 3 days ago

New

Job description

About ApolloMD
ApolloMD partners with more than 100 hospitals nationwide to provide integrated, multispecialty physician, APC and practice management services in Emergency Medicine, Hospital Medicine, Anesthesia, and Revenue Cycle Management. Our high touch, solution-based approach emphasizes quality, efficiency, communication and patient experience. ApolloMD works collaboratively with partner facilities to implement best practices and process improvement across the board in a cost-effective manner. Learn more about our growing team at apollomd.com.
Position Summary
The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution (IDR) process under the No Surprises Act and state dispute resolution processes, while maintaining flexibility to handle additional payer dispute matters and processes as needed. The Analyst will review and analyze claims for reimbursement and work collaboratively with internal teams and external entities to secure appropriate reimbursement.
Key Responsibilities
  • Review, analyze, and interpret claims data to ensure accurate payment in alignment with applicable policies and regulatory requirements.
  • Research and prepare reports identifying trends, recurring issues, and high-level reimbursement concerns.
  • Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination.
  • Prepare and submit Final Offers through the CMS portal, ensuring accuracy and strict adherence to regulatory deadlines.
  • Oversee the resolution process for claims in dispute, including documentation, submission, and follow-up to ensure proper reimbursement.
  • Compile and organize supporting materials including Position Statements (Briefs), Good Faith Negotiation documents, and relevant clinical documentation.
  • Track submission timelines and proactively manage deadlines to ensure timely case processing.
  • Maintain comprehensive, audit-ready records of all dispute submissions and outcomes.
  • Collaborate with legal, revenue cycle, and clinical teams to support dispute strategies and documentation needs.
  • Maintain up-to-date knowledge of payer policies, state/federal regulations, and industry best practices related to dispute resolution.
  • Assist in developing process improvements to enhance efficiency, accuracy, and compliance.
  • Support special projects and other duties as assigned to meet departmental and organizational objectives.

Qualifications
Required
  • 2+ years of experience in healthcare claims, payer disputes, or revenue cycle.
  • Strong organizational skills with the ability to manage multiple priorities in a high-volume, fast-paced environment.
  • Excellent verbal and written communication skills.
  • Proactive, team-oriented mindset with a high degree of professionalism.
  • Strong problem-solving and analytical abilities.
  • Proficiency in Microsoft Excel and other Microsoft Office applications.
  • High School Diploma or equivalent required; Bachelor's degree preferred.

Preferred
  • Working knowledge of the No Surprises Act and federal IDR processes.
  • Experience with accounts receivable, payer disputes, or legal disputes.
  • Familiarity with the Athena billing system.
  • Experience with state dispute resolution processes or similar payer dispute workflows.
  • Background in medical billing, claims processing, or payer-provider dispute resolution.

Core Competencies
  • Exceptional attention to detail and organizational discipline.
  • Ability to manage competing priorities and strict regulatory deadlines.
  • Genuine interest in healthcare policy, revenue cycle, or compliance.
  • Strong cross-functional collaboration and communication skills.
  • Analytical mindset with the ability to review and interpret complex claims data.

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