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Dispute Resolution Manager Jobs in Atlanta, GA (NOW HIRING)

Accenture

Employment Litigation Counsel

Atlanta, GA · On-site

$94K - $316K/yr

Develop and manage outside counsel relationships. * Support business and provide dispute resolution for employment-related claims arising from acquisitions. * Stay abreast of legal developments ...

New

Equifax, Inc.

Legal Counsel (Litigation)

Atlanta, GA · On-site

Demonstrated experience managing complex litigation, e-discovery, and dispute resolution. * Bachelor's Degree and Juris Doctor (JD) degree from an accredited law school. * Active state bar license in ...

Budget Rent a Car

Collections Specialist

Marietta, GA · On-site

$17.75 - $23.75/hr

Make suggestions for alternative dispute resolution * Other miscellaneous duties as assigned ... Specialists may be subject to additional tasks and responsibilities that management deems ...

AIG

Complex Director

Atlanta, GA

Utilize mediation, arbitration, and other alternative dispute resolution methods when appropriate. * Maintain an organized diary system to proactively manage claim inventory and ensure timely file ...

American International Group

Complex Director

Atlanta, GA · On-site

$130 - $170/hr

Utilize mediation, arbitration, and other alternative dispute resolution methods when appropriate. Maintain an organized diary system to proactively manage claim inventory and ensure timely file ...

Socotec

Principal

Peachtree City, GA · On-site

... dispute resolution, project advisory, building envelope design, structural failure analysis and ... Proven leadership experience at the Managing Director or senior management level within a ...

Budget Rent a Car

Collections Specialist

Marietta, GA · On-site

$17.75 - $23.75/hr

... for alternative dispute resolution • Other miscellaneous duties as assigned Desired ... Specialists may be subject to additional tasks and responsibilities that management deems ...

SOCOTEC

Principal

Peachtree City, GA · On-site

... dispute resolution, project advisory, building envelope design, structural failure analysis and ... Proven leadership experience at the Managing Director or senior management level within a ...

Quest Financial

Credit Assistant

Atlanta, GA · On-site

$50K - $56K/yr

... dispute resolution. * Navigates customer's web portals to review vendor program debits, access ... Answers phone calls and overflow calls from the Credit Manager and assists field personnel and ...

New

Socotec

Principal

Peachtree City, GA

... dispute resolution, project advisory, building envelope design, structural failure analysis and ... Proven leadership experience at the Managing Director or senior management level within a ...

Avcend

Freight Settlement Analyst

Atlanta, GA · On-site

$30 - $32/hr

... management to drive improvements in the global supply chain. Function Related Activities/Key ... Support freight settlement in the areas of dispute resolution, audit compliance and payment terms ...

JAMS, Inc.

Case Manager (Paralegal)

Atlanta, GA · On-site

$60K - $78K/yr

The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR ...

JAMS, Inc.

Case Manager (Paralegal)

Atlanta, GA

$60K - $78K/yr

The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR ...

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All JobsDispute Resolution JobsDispute Resolution Manager JobsDispute Resolution Manager Jobs in Atlanta, GA

Dispute Resolution Manager information

See Atlanta, GA salary details

$33.4K

$69K

$112.3K

How much do dispute resolution manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for dispute resolution manager in Atlanta, GA is $69,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $84,900.00 per year, depending on experience, location, and employer.

What does a dispute resolution manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What are some common challenges faced by a dispute resolution manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.

What are the key skills and qualifications needed to thrive as a dispute resolution manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What are the most commonly searched types of Dispute Resolution jobs in Atlanta, GA?

The most popular types of Dispute Resolution jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Dispute Resolution Manager jobs?

Cities near Atlanta, GA with the most Dispute Resolution Manager job openings:

Dispute Resolution Manager jobs near you
Infographic showing various Dispute Resolution Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 62% Full Time, and 38% Contract. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $69,008 per year, or $33.2 per hour.

ADR Litigation Paralegal Case Manager

Atlanta, GA • On-site

SmartHire
Recruiting and Staffing Services • 11 - 50 employees
Learn more about SmartHireexternal

$60K - $78K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

ADR Litigation Paralegal/Case Manager

Location: Atlanta, GA

Category: Legal

Type: Regular Full-Time

Salary Range: $60,000 – $78,000 annually

Job Schedule: Monday to Friday

Employment Type: Full-time

Workplace Type: Hybrid

Job Benefits: Health insurance, Paid time off, Retirement plan

Overview

A global leader in alternative dispute resolution (ADR) is seeking a Paralegal/Case Manager to provide critical legal support to panelists handling arbitration and mediation cases. This role ensures smooth case management operations, supports team performance, and fosters strong client relationships in a fast-paced legal and business services environment.

About the Company

Founded over 40 years ago, a global leader in alternative dispute resolution (ADR) provides efficient and impartial solutions for business and legal conflicts. With hundreds of experienced professionals and locations nationwide, the organization delivers exceptional client service, advanced technology, and flexible in-person, virtual, and hybrid options.

Key Responsibilities

· Maintain and manage case files, from inception to resolution, ensuring all documentation is accurate, current, and properly organized.

· Prepare and distribute arbitrator and mediator lists in response to filings or client requests, in coordination with internal teams and local leadership.

· Schedule and coordinate hearings, conference calls, and other case-related events to meet the needs of clients and panelists.

· Respond promptly to inquiries and requests for information, providing high-quality client service.

· Support assigned panelists with administrative tasks related to their ADR practices, including timely follow-up on case actions.

· Monitor case timelines and deadlines to ensure all milestones are met and processes stay on track.

· Communicate effectively with clients, panelists, and internal teams to resolve routine issues and maintain case momentum.

· Participate in training and development to build proficiency in ADR procedures and case management systems.

· Develop foundational knowledge of arbitration, mediation, and other ADR processes through hands-on experience.

· Perform other duties as assigned within the scope of legal and case management support.

Qualifications

· Bachelor's degree in Legal Studies, Business Administration, or a related field (preferred).

· 3+ years of experience in case management or legal support roles (required).

· 3+ years of experience in client service within a legal or ADR setting (required).

· Proficiency in relevant software and case management systems (required).

· Excellent written and verbal communication skills (required).

· High emotional intelligence and ability to adapt under pressure (required).

· Strong organizational skills and ability to manage multiple tasks in a fast-paced environment (required).

Disclaimer

This job description provides only a summary of the typical functions associated with this role and is not intended to represent an exhaustive or comprehensive list of all responsibilities, tasks, or duties. The actual responsibilities, tasks, and duties assigned may differ from those outlined, and additional duties may be assigned. Duties, responsibilities, and activities may change at any time, with or without notice. SmartHire is not legally responsible for any changes to the jobholder's responsibilities or activities implemented by our clients that differ from those described herein. SmartHire is posting this position on behalf of our client, and the salary range provided is determined by the client. Actual compensation offered will depend on various factors determined by the hiring company, including candidate qualifications, experience, skills, geographic location, and internal equity considerations. SmartHire is not legally responsible for any changes in salary, benefits, or bonuses made by our clients.

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