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Dispute Resolution Manager Jobs (NOW HIRING)

WillScot

Manager, Billing Resolution

Scottsdale, AZ · On-site

This role manages people, processes, and systems to drive operational excellence, support ... billing and dispute resolution. • Support onboarding of new systems, acquisitions, or ...

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$34K

$70.3K

$114.5K

How much do dispute resolution manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for dispute resolution manager in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What are some common challenges faced by a Dispute Resolution Manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.

What does a Dispute Resolution Manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What cities are hiring for Dispute Resolution Manager jobs? Cities with the most Dispute Resolution Manager job openings:
What are the most commonly searched types of Dispute Resolution jobs? The most popular types of Dispute Resolution jobs are:
What states have the most Dispute Resolution Manager jobs? States with the most job openings for Dispute Resolution Manager jobs include:
Dispute Resolution Manager jobs near you
Infographic showing various Dispute Resolution Manager job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 17% Full Time, 44% Part Time, and 33% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.
Senior Managing Director - Dispute Resolution

Senior Managing Director - Dispute Resolution

SOCOTEC

Houston, TX • On-site

Full-time

Posted 17 hours ago

Job description

Company Description
SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.
SOCOTEC's combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth.
SOCOTEC offers competitive salary and benefits, mentorship, training, and social activities.
Project Advisory
SOCOTEC identifies critical issues relevant to a project's success from pre-construction planning and procurement through project execution and close-out. Our versatile team provides insight into processes that improve project performance, analyzing estimates, budgets, schedules, contracts, and control systems, and then integrating those pieces into an efficient whole to support successful project completion. We bridge the gaps by improving transparency and communication among stakeholders.
Dispute Resolution
SOCOTEC supports clients by successfully resolving complex disputes in a variety of industries. We offer a comprehensive approach to dispute resolution from technical analysis determining the root causes to validating a party's entitlement. We specialize in the evaluation and preparation of claims including schedule and delay analysis, labor productivity analysis, quantification of damages, construction and design defects, forensic engineering, architecture, and accounting, financial models, and business disruptions. Our experts have extensive testifying experience and involvement in depositions, mediations, trials and arbitrations, and our clients rely on our professionalism and expertise in assisting with project claims and dispute resolution in a variety of forums.
SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®.
Job Description
The Dispute Resolution Director will be a key member of the SOCOTEC Advisory leadership team providing traditional construction dispute case leadership including analysis, opinion and expert testimony in support of mediation, arbitration or trial proceedings, and development and/or evaluation of construction claims. The ideal candidate will have the ability to manage multiple caseloads, have an extensive track record of project testimony and a stellar reputation in the industry. As a senior member of the DR team a key responsibility includes the expansion of the SOCOTEC Advisory client base and business development.
  • Interface with clients and project stakeholders
  • Provide client with information pertinent to the management and control of the engagement including development of project strategy, work plans and budgets
  • Team lead in the evaluation and preparation and analysis of claims pertinent to candidate's specific qualifications such as project management, engineering/construction, quantification of costs, evaluation of progress, evaluation of time extension and issues including schedule delay analysis, acceleration, disruption, productivity, work scope changes, drawings and specifications, and site conditions
  • Conduct in-depth research and fact assessment, and perform evaluation of project data and documentation such as communications, change orders, schedules, pay apps, labor data, cost reports, etc.
  • Perform, review and rebut schedule and cost analyses from other experts
  • Prepare expert reports of findings and responsive reports as needed
  • Create demonstratives and graphics for expert reports and presentations
  • Provide expert testimony or demonstrate a strong desire to be qualified as an "expert" to provide testimony
  • Coaching/mentoring less experienced consultants
  • Industry networking and business development
  • Work effectively on multiple projects with competing priorities
  • Perform all other duties as assigned by your supervisor or manager.

Qualifications
Qualified candidates must have a working knowledge in the following:
  • 10+ years of construction dispute resolution or related experience
  • B.S. in Engineering or Construction Management/Construction Science
  • Excellent technical writing skills
  • Expertise with Primavera P6, Microsoft Project, large data management, and graphic communication tools
  • Expertise with MS Office Products (especially Excel)
  • Testimony experience is required
  • US based and valid work permit if applicable

Additional Information
SOCOTEC offers generous compensation packages including salary, benefits & bonus based upon relevant experience.
All your information will be kept confidential according to EEO guidelines
SOCOTEC is an Equal Opportunity Employer.

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