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Dispute Resolution Manager Jobs (NOW HIRING)

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA · On-site

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination. * Prepare and submit Final Offers through the CMS ...

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA · On-site

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination. * Prepare and submit Final Offers through the CMS ...

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

$28.03/hr

Work with Loss Prevention, Member Solution Center, and Member Sales and Service to support members through the dispute resolution process. Case Management * Accurately classify and initiate consumer ...

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

$22.88/hr

Work with Loss Prevention, Member Solution Center, and Member Sales and Service to support members through the dispute resolution process. Case Management * Accurately classify and initiate consumer ...

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Dispute Resolution Manager information

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$70.3K

$114.5K

How much do dispute resolution manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispute resolution manager in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a dispute resolution manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What are some common challenges faced by a dispute resolution manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.

What are the key skills and qualifications needed to thrive as a dispute resolution manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What cities are hiring for Dispute Resolution Manager jobs?

Cities with the most Dispute Resolution Manager job openings:

What are the most commonly searched types of Dispute Resolution jobs?

The most popular types of Dispute Resolution jobs are:

What states have the most Dispute Resolution Manager jobs?

States with the most job openings for Dispute Resolution Manager jobs include:

Dispute Resolution Manager jobs near you
Infographic showing various Dispute Resolution Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Education Program Specialist - Dispute Resolution

Ohio Department of Aging

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted yesterday

New

Job description

On behalf of the Office of Chief Legal Counsel, Dispute Resolution Section ensures compliance with the Individuals with Disabilities Education Act (IDEA) and state regulations through a program that offers mediation and facilitation options to parties at dispute regarding special education. This position would perform the following duties:
  • Acts as the coordinator of the special education mediation and facilitation program.
  • Provides technical assistance to the public and parties to a dispute regarding mediation and facilitation processes and special education.
  • Communicates and collaborates with impartial hearing officers, complaint investigators, educational agencies, families, and mediators to support the effective implementation of the mediation and facilitation program.
  • Trains contracted mediators on special education, mediation, and facilitation.
  • Documents and manages the mediation/facilitation process from intake to closure.
  • Collects and analyzes data on special education disputes and mediation and facilitation.
  • Collaborates with internal staff on ensuring fiscal and procurement procedures are accurately implemented for contracted mediators.
  • Supports the State Advisory Panel for Exceptional Children.
  • Participates and organizes statewide meetings for administrators, teachers and parents of children with disabilities.
  • Collaborates with complaint investigators and attorneys on state complaint investigations and reviews complaint documents.
  • Conducts workshops and makes presentations.
  • Performs other duties as assigned.
The work location of this position is 25 South Front Street, Columbus, Ohio 43215. You will be required to report to this work location, if selected.
If this position is filled with an internal employee who has an approved telework agreement, the employee may be required to report in-person during the initial training period.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
Minimum Qualifications:
6 years of experience in any combination of the following:
  • Direct or administrative experience with alternative dispute resolution options (e.g., mediation and facilitation).
  • Direct or administrative experience dealing with Individuals with Disabilities Education Act (IDEA) related rules, policies, and procedures (e.g., writing and implementing special education procedures and required documents).

Preferred Qualifications:
  • A working knowledge of Special Education and specifically the Individuals with Disabilities Education Act.
  • Completion of a Master's degree in one of the following areas: Education (i.e., special education, educational administration/leadership, curriculum (core academic content), assessment, education technology, cross-cultural studies, gifted, educational guidance/counseling) or related services (i.e., school psychology, educational psychology, speech-language pathology, audiology, occupational therapy, physical therapy); Social Work; Public Policy; Public Administration; Juris Doctorate; Communication; Journalism; Dispute Resolution; Social Sciences; Criminal Justice.

Job Skills: Educational support
Ohio Department of Aging logo

About Ohio Department of Aging

Sourced by ZipRecruiter

The Ohio Department of Aging, based in Columbus, OH, US, is within the healthcare and service industry, primarily serving older individuals and their care providers throughout the state. As a state government agency, its key role is to ensure the provision of quality services and supports that assist older Ohioans to live healthier, safer and more productive lives. The department functions through the official website, ohio.gov. It was established with a mission to position the State of Ohio on the leading edge of solution-driven innovation for the challenges and opportunities presented by Ohio's rapidly aging population.

Industry

Public administration

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

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