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Dispute Resolution Officer Jobs (NOW HIRING)

... Officer to lead our operational teams and be a key member of the Management Team. Dane Street ... Services include Independent Dispute Resolution (IDR), Acceptable Clinical Evidence (ACE) reviews ...

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Hearing Officer #00222

Richmond, VA · On-site

$125K - $150K/yr

Hearing Officer #00222 Apply now Job no: 5105766 Work type: Full-Time (Salaried) Location: Richmond ... The mission of the Office of Employment Dispute Resolution (EDR) is to provide state agencies and ...

As Head of Global Employment Law & Litigation, you will be primarily responsible for global employment matters and litigation/dispute resolution. You will report directly to the Chief Legal Officer.

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Dispute Resolution Officer information

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$34K

$70.3K

$114.5K

How much do dispute resolution officer jobs pay per year?

As of Jun 7, 2026, the average yearly pay for dispute resolution officer in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a Dispute Resolution Officer do?

A Dispute Resolution Officer (DRO) is responsible for facilitating the resolution of conflicts or disputes between parties, often before the issues proceed to formal legal hearings or litigation. They typically work in legal, corporate, or government settings and use negotiation, mediation, or conciliation techniques to help parties reach a mutually acceptable agreement. DROs aim to resolve issues efficiently, reduce the burden on courts, and foster fair outcomes for all involved. Their role also involves impartiality, confidentiality, and strong communication skills.

What are some common challenges faced by Dispute Resolution Officers, and how are they typically addressed in the workplace?

Dispute Resolution Officers often encounter challenges such as managing emotionally charged situations, maintaining impartiality, and balancing the interests of multiple parties. To address these challenges, organizations usually provide ongoing training in conflict resolution, communication, and negotiation techniques. Additionally, Dispute Resolution Officers often collaborate closely with legal, HR, and management teams to ensure fair and consistent outcomes. Regular case reviews and peer support networks are also common strategies to help manage complex cases and promote professional growth.

What job is best for overthinkers?

A Dispute Resolution Officer role involves analyzing complex information, communicating effectively, and making fair decisions, which can suit overthinkers who enjoy problem-solving and detailed work. Success in this role often requires strong critical thinking skills, attention to detail, and the ability to remain impartial under pressure. It may also involve certifications or training in conflict resolution or legal principles.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Officer, and why are they important?

To thrive as a Dispute Resolution Officer, you need strong analytical skills, a background in law or conflict resolution, and a solid understanding of relevant regulations. Familiarity with case management software, mediation tools, and sometimes certifications in alternative dispute resolution (ADR) are commonly expected. Exceptional communication, impartiality, and negotiation skills help build trust and navigate complex interpersonal dynamics. These competencies are crucial for fairly and efficiently resolving disputes, ensuring compliance, and maintaining positive relationships between parties.
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Consultant - Dispute Resolution

Consultant - Dispute Resolution

Spire Consulting Group

Austin, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Why Spire?

Spire Consulting Group LLC is a leading construction consulting company driven by attention to detail and a passion for excellence. Our professionals have the construction and engineering expertise to deliver superior services on even the most challenging projects.

Spire Consulting Group celebrates 20 years of impact, built on reliability earned through deep expertise, trusted partnerships, and consistent delivery. Spire was recognized as Diverse Business of the Year by the National Construction Association, and our CEO, Anthony Gonzales, was named Top Site Leader at the Greater Austin Business Awards by the Austin Chamber of Commerce.

When you join Spire, you do more than advance your career—you become part of a collaborative, high-performing team that drives innovation, embraces change, and celebrates both individual and company success.

Position Summary

Spire is currently seeking a Consultant. This individual would be responsible for assisting owners, contractors, and subcontractors across numerous sectors within the AEC industry, on both proactive and forensic consulting projects related to project controls (time, cost, and risk). Assist with the completion of client engagements and internal projects. Promote Spire’s company values and work to achieve the company’s core purpose.

Responsibilities

  • Manage, review, and analyze project documents.
  • Evaluate project planning, cost management, and schedule development.
  • Compile project data in support of various analyses.
  • Perform legal and industry standards research.
  • Assist with various technical analyses, including changed work, schedule delay, acceleration, productivity loss, standard of care, and quantification of damages.
  • Prepare demonstrative aids to assist with conveying findings to key stakeholders.
  • Support engagement team with summarizing preliminary findings in preparation for client meetings and/or deliverables.
  • Prepare reports and presentations for expert witness use during mediation, arbitration, and litigation.
  • Assist with the creation of SOPs and templates.
  • Prioritize and work concurrently on multiple projects while meeting required goals and deadlines.
  • Ensure work products conform to the highest quality standards; develop and enforce best practices.
  • Consistently apply QA/QC guidelines set forth by Spire.
  • Develop and provide feedback on company standards, procedures, and processes.
  • Participate in companywide business strategy review meetings.
  • Engage with industry organizations to stay informed on emerging trends and actively seek opportunities to contribute as a thought leader.

· Apply foundational knowledge gained as an Associate Consultant while actively expanding expertise and contributing to the development of others.

· Apply knowledge gained through industry research and continued learning to real-world project work while deepening technical and business expertise in preparation for advancement to the next level.

· Actively engage in learning new methodologies and technical skillsets, applying critical thinking and attention to detail in day-to-day responsibilities.

· Demonstrate strong communication skills, curiosity, and a self-motivated approach to exploring and understanding assigned work.

· Continue to build knowledge and consistently apply techniques and methodologies relevant to analysis support within the role.

· Support client communication through clear, professional verbal and written interactions, including the creation of visual aids and demonstratives.

· Build familiarity with business development by observing and participating in client development conversations and related strategic efforts.

· Conduct industry research and deepen technical and business knowledge to support ongoing professional growth and readiness for advancement.

Education/Qualifications


• Master’s degree in Engineering, Construction or related discipline preferred.
• Bachelor's degree in Engineering, Construction Management, or a related discipline preferred. Equivalent relevant experience will also be considered.
• Three (3) to five (5) years of experience in construction, project controls, scheduling, cost estimating, claims, dispute resolution consulting, or related consulting preferred.

• Experience supporting project controls, scheduling, cost management, claims analysis, dispute resolution consulting, or forensic project work preferred.

• Strong analytical, organizational, and communication skills.

• Professional certifications such as PSP, CCP, PMP, PE, CCE, or similar credentials are preferred but not required.

Skills


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Proficiency in industry-standard tools such as Primavera P6, Microsoft Project, RSMeans, Microsoft Visio, and Sage.

• Ability to review and analyze project schedules, cost data, and project documentation.

• Ability to learn and adapt to new software tools and systems.

Perks/Benefits

  • Health coverage for employee and family through medical, dental, and vision plans
  • Unlimited Paid Time Off (PTO) and holidays
  • Financial protection through life and disability insurance
  • 401(k) Plan with a generous match up to 6%
  • Tax advantages through FSA and HSA expenses with pre-tax dollars
  • Professional development budget
  • Employee assistance program
  • Community service opportunities
  • Company social events / outings (happy hours, concerts, bowling, and many other fun excursions)
  • Participate in industry conferences, speaking engagements, and professional networking events