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Dispute Resolution Analyst Jobs (NOW HIRING)

J29 Inc.

Dispute Resolution Analyst I

Millersville, MD · On-site +1

$16.25 - $18.25/hr

Dispute Resolution Analyst Overview: J29, Inc. (J29) has been supporting commercial, State, and Federal health and human service programs since company inception in 2017 as a healthcare management ...

Exponent Inc.

Principal - Dispute Resolution

Oakland, CA · On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... Preparing analyses and expert reports related to construction delay, cost, damages, lost profits ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

Fifth Third Bank

Dispute Intake Analyst

Cincinnati, OH · On-site

Stay informed about the latest regulations and policies related to dispute resolution and ensure ... Strong analytical, problem-solving, multi-tasking, and conflict resolution skills. * Strong oral ...

Fifth Third

Dispute Intake Analyst

Grand Rapids, MI · On-site

Stay informed about the latest regulations and policies related to dispute resolution and ensure ... Strong analytical, problem-solving, multi-tasking, and conflict resolution skills. * Strong oral ...

Exponent Inc.

Principal - Dispute Resolution

Manhattan, NY · On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in our New York, NY office. In this ... Preparing analyses and expert reports related to construction delay, cost, damages, lost profits ...

Exponent Inc.

Principal Dispute Resolution

Oakland, CA

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... Preparing analyses and expert reports related to construction delay, cost, damages, lost profits ...

Exponent Inc.

Principal - Dispute Resolution

Oakland, CA · On-site

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... Preparing analyses and expert reports related to construction delay, cost, damages, lost profits ...

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How much do dispute resolution analyst jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for dispute resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What does a typical day look like for a Dispute Resolution Analyst?

A typical day for a Dispute Resolution Analyst involves reviewing case files, analyzing documents and data related to disputes, and communicating with involved parties to gather additional information. You may facilitate meetings or mediations, prepare reports detailing proposed resolutions, and collaborate closely with legal, compliance, or customer service teams. The role often requires balancing multiple cases, prioritizing urgent matters, and documenting outcomes for future reference. Working in this environment helps analysts develop strong problem-solving skills and provides opportunities to handle diverse and complex scenarios.

What are the key skills and qualifications needed to thrive in the Dispute Resolution Analyst position, and why are they important?

To thrive as a Dispute Resolution Analyst, you need strong analytical abilities, attention to detail, and a background in conflict resolution or a related field such as law or business. Familiarity with case management systems, data analysis tools, and potentially relevant certifications like ADR (Alternative Dispute Resolution) accreditation can be beneficial. Excellent communication, negotiation, and interpersonal skills help you stand out, as they are critical in facilitating discussions and resolving conflicts effectively. These skills and qualifications are essential for accurately analyzing disputes, developing fair resolutions, and ensuring client satisfaction in varied business settings.

What does a Dispute Resolution Analyst do?

A Dispute Resolution Analyst is responsible for investigating, evaluating, and resolving disputes between parties, often in the financial, legal, or customer service sectors. They analyze claims, review evidence, and communicate with involved parties to reach fair resolutions. Their role may also involve compliance checks, reporting, and recommending process improvements to prevent future disputes. Strong analytical, communication, and problem-solving skills are essential for success in this role.

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Dispute Resolution Analyst jobs near you
Infographic showing various Dispute Resolution Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.
Dispute Resolution Analyst I

Dispute Resolution Analyst I

J29 Inc.

Millersville, MD • On-site, Remote

$16.25 - $18.25/hr

Full-time

Posted 6 days ago

Job description

Position: Dispute Resolution Analyst
Overview:
J29, Inc. (J29) has been supporting commercial, State, and Federal health and human service programs since company inception in 2017 as a healthcare management consulting company. Our team of 260 employees focuses on providing processing, review, and analysis of medical claims, records, data, and audits between areas of compliance, policy, and clinical expertise. Our team is experienced in program, payment, provider, and patient integrity as we continue to support advanced programs of policy, clinical requirements, and compliance measures at the commercial, State, and Federal levels.
J29 was founded to be an employee-centric company that prioritizes the well-being and value of its employees. Our mission is to empower our employees to do great things for the benefit of those that need it most. The J29 mission supports not only our health and human service programs, but also the philanthropy efforts of our team. We are proud to continue our support to non-profit groups with critical missions as J29 continues to grow.
Position:
As a Dispute Resolution Analyst (DRA) you'll support the Independent Dispute Resolution (IDR) programs that handle routine 'Surprise Billing' appeals work. This role will serve as a support person for the reconsideration/dispute resolution professionals and physician reviewers for second level reconsiderations/dispute resolutions. Additionally, the DRA position will work under close supervision, with minimal latitude for the use of initiative and independent judgement
Role & Responsibilities:
  • Coordinates the delivery of re-determination files/dispute resolution documents and reconsideration/dispute resolution decisions from and to the external entities.
  • Builds a reconsideration/dispute resolution case file from evidence submitted and received and analyzes each case to ensure it meets the requirements for a valid reconsideration/dispute resolution request as mandated by Centers for Medicare and Medicaid Services (CMS) or other customer entities.
  • Analyzes and makes decisions based on medical vs. non-medical case type, appeal/review categories, validity of appeal/dispute resolution request, and dispute resolution settlement documentation.
  • Inputs appropriate data regarding reconsiderations/dispute resolution cases into the applicable required systems.
  • Responds to reconsideration/dispute review requests from appellants/patients/providers.
  • Routes or responds to telephonic and/or written inquiries from appellants/patients about reconsiderations/dispute resolution or about the reconsiderations/dispute resolutions process from appellants/patient or their legally-designated representatives.
  • Identifies any suspected instances of fraud and/or abuse and immediately inform management of such issues.
  • Stays abreast of changes in regulations and practices, policies and procedures
  • May submit requests for re-determination files and completed reconsideration and Administrative Law Judge (ALJ) decisions to relevant entities.
  • Participates in special projects and performs other duties as assigned.

Experience / Expertise:
  • One (1) years of experience with Provider disputes or claims
  • One (1) years of interaction with claims with larger insurance plans
  • One (1) year of general office or administrative experience
  • Experience directly relevant to the specific task order or project, preferred

Education:
• High School Diploma or equivalent
Location: Remote
Salary: $16.25-18.25 per hour
J29, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal
Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex,
sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other
protected class. J29, Inc. is a proud Veteran friendly employer.
J29 logo

About J29

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Millersville, MD, US

Year founded

2017

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