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Dispute Resolution Analyst Jobs (NOW HIRING)

Aon Corporation

Resolution Analyst

Alpharetta, GA · Hybrid

The Resolution Analyst is responsible for assisting our client's customers with benefit, cancellation, and enrollment related issues. There are production and quality expectations based on client ...

Tidal Wave Auto Spa

Dispute Analyst

Thomaston, GA · On-site

We are seeking a detail-oriented and analytical Dispute Analyst to join our team. The ideal candidate will be responsible for investigating, analyzing, and resolving customer disputes and chargebacks ...

Tidal Wave Auto Spa

Dispute Analyst

Thomaston, GA · On-site

We are seeking a detail-oriented and analytical Dispute Analyst to join our team. The ideal candidate will be responsible for investigating, analyzing, and resolving customer disputes and chargebacks ...

Capital One

Dispute Arbitrator

Riverwoods, IL · On-site

Dispute Arbitrator The Dispute Production Associate is responsible for analyzing and finalizing the dispute process in accordance with published Dispute Policies and Operation Regulations. A core ...

JAMS, Inc.

Dispute Resolution Consultant

Manhattan, NY

$95K - $125K/yr

... for all types of resolution services the company and its Panelists offer; mastery of the ... Critical thinking and analysis, reading comprehension and clear, effective writing. (Required ...

Fnbcorp

Check Dispute Analyst

Pittsburgh, PA · On-site

Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and Investigations Position Overview: This position is primarily responsible for the processing of check ...

JAMS, Inc.

Dispute Resolution Consultant

Manhattan, NY · On-site

$95K - $125K/yr

... for all types of resolution services the company and its Panelists offer; mastery of the ... Critical thinking and analysis, reading comprehension and clear, effective writing. (Required ...

Manpower

Resolution Analyst- Contract

Milwaukee, WI · On-site +1

The Resolution Analyst is responsible for taking incoming issues and questions from sales, operations and internal teams. The Resolution Analyst will coordinate with the appropriate teams to solve ...

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Dispute Resolution Analyst information

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How much do dispute resolution analyst jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for dispute resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What does a typical day look like for a Dispute Resolution Analyst?

A typical day for a Dispute Resolution Analyst involves reviewing case files, analyzing documents and data related to disputes, and communicating with involved parties to gather additional information. You may facilitate meetings or mediations, prepare reports detailing proposed resolutions, and collaborate closely with legal, compliance, or customer service teams. The role often requires balancing multiple cases, prioritizing urgent matters, and documenting outcomes for future reference. Working in this environment helps analysts develop strong problem-solving skills and provides opportunities to handle diverse and complex scenarios.

What are the key skills and qualifications needed to thrive in the Dispute Resolution Analyst position, and why are they important?

To thrive as a Dispute Resolution Analyst, you need strong analytical abilities, attention to detail, and a background in conflict resolution or a related field such as law or business. Familiarity with case management systems, data analysis tools, and potentially relevant certifications like ADR (Alternative Dispute Resolution) accreditation can be beneficial. Excellent communication, negotiation, and interpersonal skills help you stand out, as they are critical in facilitating discussions and resolving conflicts effectively. These skills and qualifications are essential for accurately analyzing disputes, developing fair resolutions, and ensuring client satisfaction in varied business settings.

What does a Dispute Resolution Analyst do?

A Dispute Resolution Analyst is responsible for investigating, evaluating, and resolving disputes between parties, often in the financial, legal, or customer service sectors. They analyze claims, review evidence, and communicate with involved parties to reach fair resolutions. Their role may also involve compliance checks, reporting, and recommending process improvements to prevent future disputes. Strong analytical, communication, and problem-solving skills are essential for success in this role.

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Dispute Resolution Analyst jobs near you
Infographic showing various Dispute Resolution Analyst job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, and 98% Full Time. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.
Dispute Resolution Paralegal (IDR)

Dispute Resolution Paralegal (IDR)

Green Light Cost Management

Scottsdale, AZ • On-site

Full-time

Posted 12 days ago

Job description

Salary:

Job Summary

Green Light is a rapidly growing healthcare technology company seeking a Dispute Resolution Paralegal (IDR) to support the resolution of complex healthcare payment disputes under the No Surprises Act. This role sits at the intersection of healthcare reimbursement, regulatory compliance, and legal process, supporting Independent Dispute Resolution (IDR) between providers and health plans.

The ideal candidate brings paralegal or legal support experience, strong analytical skills, and comfort working within structured regulatory frameworks. This role is well suited for individuals with experience in litigation support, arbitration, administrative law, or healthcare-related legal processes. We value professionals with strong judgment, attention to detail, and the ability to manage multiple matters in a deadline-driven environment.


Responsibilities

  • Support and administer disputes subject to the No Surprises Act (NSA), with a primary focus on the Independent Dispute Resolution (IDR) process, including Open Negotiations and formal IDR submissions.
  • Review, organize, and analyze dispute materials to ensure completeness, accuracy, and compliance with applicable statutes, regulations, and procedural requirements.
  • Apply federal regulatory guidance, payer policies, and reimbursement methodologies when evaluating disputes and supporting case strategy and outcomes.
  • Conduct detailed research of claims, appeals, and supporting documentation to identify relevant facts, legal considerations, and potential resolution pathways.
  • Draft, compile, and maintain formal dispute documentation, including written summaries, position statements, settlement agreements, and procedural correspondence suitable for regulatory review or audit.
  • Prepare and organize case files and supporting exhibits for submission in formal IDR proceedings.
  • Facilitate timely and accurate exchange of information among healthcare providers, health plans, internal teams, clients, and other stakeholders throughout the dispute lifecycle.
  • Communicate professionally with provider representatives, payers, and stakeholders regarding IDR processes, timelines, procedural requirements, and outcomes.
  • Track and manage multiple concurrent matters, ensuring adherence to federally mandated timelines and internal quality standards.
  • Collaborate cross-functionally with legal, compliance, and operations teams to promote consistency, defensibility, and regulatory compliance in dispute resolution practices.
  • Maintain complete, well-organized case records to support internal quality reviews, audits, and external regulatory inquiries.
  • Ensure ongoing compliance with HIPAA, confidentiality obligations, and information security requirements.


Qualifications

  • 35 years of experience in a paralegal, legal support, or dispute resolution role, preferably in healthcare, insurance, or a regulated industry.
  • Experience supporting arbitration, litigation, administrative proceedings, or regulatory processes strongly preferred.
  • Strong analytical, research, and organizational skills, with the ability to interpret and apply statutes, regulations, and procedural guidance.
  • Excellent written and verbal communication skills, including experience drafting formal legal documentation.
  • Ability to manage multiple cases simultaneously while meeting strict regulatory deadlines.
  • Working knowledge of healthcare billing, reimbursement methodologies, and medical terminology is a plus, but not required.
  • Familiarity with claims systems, dispute platforms, or case management tools is a plus.