Wilkes Barre, PA · On-site
$40K - $42K/yr
The Dispute Specialist I plays a crucial role in managing and resolving disputes that arise within the organization. This position is responsible for investigating claims, gathering relevant ...
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Wilkes Barre, PA · On-site
$40K - $42K/yr
The Dispute Specialist I plays a crucial role in managing and resolving disputes that arise within the organization. This position is responsible for investigating claims, gathering relevant ...
Santa Fe, NM · On-site
$20 - $23.53/hr
POSITION TITLE: Dispute Specialist REPORTS TO: Fraud & Security Manager SUPERVISES: N/A JOB STATUS: Non-Exempt JOB GRADE : 8: $20.00 to $23.53 Targeted Hourly Rate JOB SUMMARY : The Dispute ...
Santa Fe, NM · On-site
$20 - $23.53/hr
POSITION TITLE: Dispute Specialist REPORTS TO: Fraud & Security Manager SUPERVISES: N/A JOB STATUS: Non-Exempt JOB GRADE : 8: $20.00 to $23.53 Targeted Hourly Rate JOB SUMMARY : The Dispute ...
Honolulu, HI · On-site
$18.50 - $23/hr
First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. Responsibilities In this role, you will process Mastercard, Zelle, and ...
Honolulu, HI · On-site
$18.50 - $23/hr
First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. Responsibilities In this role, you will process Mastercard, Zelle, and ...
Honolulu, HI · On-site
$18.50 - $23/hr
First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. The ideal candidate will have: * High School Diploma or equivalent, or ...
Honolulu, HI · On-site
$18.50 - $23/hr
First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. The ideal candidate will have: * High School Diploma or equivalent, or ...
Hudson, OH · On-site
The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve ...
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Hudson, OH · On-site
The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve ...
Hudson, OH · On-site
The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve ...
Hudson, OH · On-site
The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve ...
Madison, WI · On-site
The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and resolution of cardholder fraud and dispute claims to support positive member outcomes, maximize recovery ...
Madison, WI · On-site
The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and resolution of cardholder fraud and dispute claims to support positive member outcomes, maximize recovery ...
Auburn, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Auburn, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Portland, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Portland, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Auburn, ME · On-site
$51.58/hr
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Auburn, ME · On-site
$51.58/hr
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Bangor, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Bangor, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Auburn, ME · On-site +1
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Auburn, ME · On-site +1
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Berlin, NH · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Berlin, NH · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Camden, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Camden, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Gardiner, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Gardiner, ME · On-site
The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...
Omaha, NE · Hybrid
$16.82 - $28.92/hr
Overview PenFed is hiring a (Hybrid) Card Disputes Specialist at our Omaha, Nebraska Service Center ... The incumbent will maintain a daily card transaction dispute case log while performing other duties ...
Omaha, NE · Hybrid
$16.82 - $28.92/hr
Overview PenFed is hiring a (Hybrid) Card Disputes Specialist at our Omaha, Nebraska Service Center ... The incumbent will maintain a daily card transaction dispute case log while performing other duties ...
Dover, DE · On-site
Process card dispute related inquiries by internal application, email, mail, or telephone. * Provide direction and instruction for card dispute related inquiries from internal and external members ...
Dover, DE · On-site
Process card dispute related inquiries by internal application, email, mail, or telephone. * Provide direction and instruction for card dispute related inquiries from internal and external members ...
Dover, DE · On-site
Process card dispute related inquiries by internal application, email, mail, or telephone. * Provide direction and instruction for card dispute related inquiries from internal and external members ...
Dover, DE · On-site
Process card dispute related inquiries by internal application, email, mail, or telephone. * Provide direction and instruction for card dispute related inquiries from internal and external members ...
Chicago, IL · On-site
$76K - $96K/yr
Join us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Chicago and Minneapolis Role Objective The Customer Care and Dispute Specialist ...
Chicago, IL · On-site
$76K - $96K/yr
Join us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Chicago and Minneapolis Role Objective The Customer Care and Dispute Specialist ...
Mountain Home, ID · Hybrid
$2.0K/day
As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Draft and Dispute Specialist at our Mountain Home Administrative Office
Mountain Home, ID · Hybrid
$2.0K/day
As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Draft and Dispute Specialist at our Mountain Home Administrative Office
$33.5K - $38K
15% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$38K - $42.6K
19% of jobs
The median wage is $45.9K / yr.
$42.6K - $47.1K
23% of jobs
$47.1K - $51.7K
16% of jobs
$54K is the 75th percentile. Wages above this are outliers.
$51.7K - $56.2K
6% of jobs
$56.2K - $60.8K
7% of jobs
$60.8K - $65.3K
3% of jobs
$65.3K - $69.9K
5% of jobs
$69.9K - $74.4K
2% of jobs
$74.4K - $79K
1% of jobs
$79K - $83.5K
3% of jobs
$33.5K
$51K
$83.5K
A Dispute Specialist is responsible for investigating, resolving, and managing disputes related to financial transactions, customer complaints, or account discrepancies. They analyze claims, gather supporting documentation, and work with internal teams or external parties to ensure timely and accurate resolutions. Strong attention to detail, problem-solving skills, and knowledge of company policies or financial regulations are essential in this role. Dispute Specialists often work in banking, e-commerce, or payment processing industries to protect both the company and its customers from errors or fraudulent activities.
As a Dispute Specialist, your day-to-day tasks usually include investigating customer or client complaints, reviewing supporting documentation, and collaborating with other departments to gather relevant information. You will work through case management systems to document case progress, communicate resolutions, and ensure compliance with internal or regulatory standards. Additionally, you may interact directly with customers or clients to clarify issues, explain outcomes, and advocate for fair solutions. This role often requires balancing multiple cases simultaneously and adapting to changing priorities in a fast-paced environment.
To thrive as a Dispute Specialist, you need strong analytical abilities, excellent problem-solving skills, and a solid understanding of industry regulations or procedures, often supported by a relevant degree or experience in customer service or finance. Familiarity with case management systems, CRM software, and sometimes certification in compliance or dispute resolution is valuable. Exceptional communication, active listening, and negotiation skills help you resolve conflicts professionally and efficiently. These abilities ensure prompt and fair dispute resolution, enhancing customer satisfaction and minimizing business risks.
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For Dispute Specialist jobs, the most frequently searched job titles are:
$40K - $42K/yr
Full-time
Re-posted 24 days ago
About the Role:
The Dispute Specialist I plays a crucial role in managing and resolving disputes that arise within the organization. This position is responsible for investigating claims, gathering relevant information, and facilitating communication between parties to reach a satisfactory resolution. The ultimate goal is to ensure that disputes are handled efficiently and effectively, minimizing potential risks to the organization. By maintaining accurate records and providing timely updates, the Dispute Specialist I contributes to the overall integrity and reputation of the organization. This role requires a keen attention to detail and strong problem-solving skills to navigate complex situations and deliver positive outcomes.
Minimum Qualifications:
Preferred Qualifications:
Responsibilities:
Skills:
The required skills for this position include strong analytical abilities, which are essential for investigating disputes and identifying key issues. Effective communication skills are vital, as the Dispute Specialist I will interact with various stakeholders to gather information and facilitate resolutions. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills, such as familiarity with legal terminology, enhance the ability to navigate complex disputes and provide informed recommendations. Overall, a combination of these skills enables the Dispute Specialist I to contribute to a fair and efficient dispute resolution process.
