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Dispute Specialist Jobs (NOW HIRING)

Dispute Specialist

Honolulu, HI · On-site

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. Responsibilities In this role, you will process Mastercard, Zelle, and ...

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. The ideal candidate will have: * High School Diploma or equivalent, or ...

Dispute Specialist I Job Post Information* : Post End Date 8/28/2026 ID 2026-6163 Location : City Madison Category Debit/Credit Card Services FTE 1.0 Schedule Monday-Friday 8:00am-5:45pm Salary Grade ...

Dispute Specialist

Honolulu, HI · On-site

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. Responsibilities In this role, you will process Mastercard, Zelle, and ...

Dispute Specialist I The Dispute Specialist I is a contributing member of the Fraud - Disputes team, supporting our charter to balance fraud prevention with member service, recovering funds when ...

The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve ...

The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve ...

The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve ...

The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and resolution of cardholder fraud and dispute claims to support positive member outcomes, maximize recovery ...

Dispute Specialist I

Madison, WI · On-site

$22.88 - $28.03/hr

The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and resolution of cardholder fraud and dispute claims to support positive member outcomes, maximize recovery ...

The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and resolution of cardholder fraud and dispute claims to support positive member outcomes, maximize recovery ...

The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...

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The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...

New

The Dispute Specialist I is a contributing member of the Fraud - Disputes team, supporting our charter to balance fraud prevention with member service, recovering funds when possible, while operating ...

The Payment Dispute Specialist supports the Bank's payment dispute program by processing and investigating debit card and electronic payment fraud disputes in accordance with Regulation E, card ...

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Dispute Specialist information

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$33.5K

$51K

$83.5K

How much do dispute specialist jobs pay per year?

As of Aug 28, 2026, the average yearly pay for dispute specialist in the United States is $50,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is a dispute specialist?

A Dispute Specialist is responsible for investigating, resolving, and managing disputes related to financial transactions, customer complaints, or account discrepancies. They analyze claims, gather supporting documentation, and work with internal teams or external parties to ensure timely and accurate resolutions. Strong attention to detail, problem-solving skills, and knowledge of company policies or financial regulations are essential in this role. Dispute Specialists often work in banking, e-commerce, or payment processing industries to protect both the company and its customers from errors or fraudulent activities.

What are the typical daily responsibilities of a dispute specialist?

As a Dispute Specialist, your day-to-day tasks usually include investigating customer or client complaints, reviewing supporting documentation, and collaborating with other departments to gather relevant information. You will work through case management systems to document case progress, communicate resolutions, and ensure compliance with internal or regulatory standards. Additionally, you may interact directly with customers or clients to clarify issues, explain outcomes, and advocate for fair solutions. This role often requires balancing multiple cases simultaneously and adapting to changing priorities in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the dispute specialist position, and why are they important?

To thrive as a Dispute Specialist, you need strong analytical abilities, excellent problem-solving skills, and a solid understanding of industry regulations or procedures, often supported by a relevant degree or experience in customer service or finance. Familiarity with case management systems, CRM software, and sometimes certification in compliance or dispute resolution is valuable. Exceptional communication, active listening, and negotiation skills help you resolve conflicts professionally and efficiently. These abilities ensure prompt and fair dispute resolution, enhancing customer satisfaction and minimizing business risks.

More about Dispute Specialist jobs

What cities are hiring for Dispute Specialist jobs?

Cities with the most Dispute Specialist job openings:

What are the most commonly searched types of Dispute Specialist jobs?

The most popular types of Dispute Specialist jobs are:

Who are the top companies hiring for Dispute Specialist jobs?

The top employers for Dispute Specialist jobs are:

What states have the most Dispute Specialist jobs?

States with the most job openings for Dispute Specialist jobs include:

Infographic showing various Dispute Specialist job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,996 per year, or $24.5 per hour.

Dispute Specialist

Honolulu, HI • On-site


First Hawaiian, Inc.
Commercial Banking • 1 - 5K employees

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

52nd of 172 rated banks

Good employer

Respectful managers

Good training


$18.50 - $23/hr

Other

Re-posted 11 days ago


Job description


First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team.
Responsibilities
In this role, you will process Mastercard, Zelle, and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes.
Compensation:
The hourly salary range for this role is $18.50- $23.00/hr; commensurate with experience.
Work Schedule:
Monday - Friday 8:00AM - 5:00PM (Hours may vary)
Qualifications
The ideal candidate will have:
  • High School Diploma or equivalent, or equivalent work experience required
  • 2 years of experience in banking, dispute resolution, or card services required
  • Associate degree or bachelor's degree in finance, banking, or similar field preferred
  • Previous banking experience
  • Previous customer service experience
  • Good writing skills necessary to correspond with customers and other financial institutions
  • Good verbal communication skills necessary to handle calls from customers, internal departments and other financial institutions
  • Possesses attention to detail with excellent follow-through
  • Good time management
  • Critical thinker
  • Able to work under pressure with multiple deadlines
  • Necessary 10 key calculator and typewriter by touch and typing skills
  • Computer skills with knowledge of MS Office


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