... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
... and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform ...
Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive ... resolution. Exceptional communication, leadership, and stakeholder management skills. Global ...
Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive ... resolution. Exceptional communication, leadership, and stakeholder management skills. Global ...
Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive ... resolution. Exceptional communication, leadership, and stakeholder management skills. Global ...
Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive ... resolution. Exceptional communication, leadership, and stakeholder management skills. Global ...
Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive ... resolution. Exceptional communication, leadership, and stakeholder management skills. Global ...
Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive ... resolution. Exceptional communication, leadership, and stakeholder management skills. Global ...
Resolution Technologies Inc information
See salary details
$13.46 - $17.31
20% of jobs
$18.22 is the 25th percentile. Wages below this are outliers.
$17.31 - $21.15
20% of jobs
The median wage is $22.80 / hr.
$21.15 - $25
22% of jobs
$25 - $28.85
10% of jobs
$30.77 is the 75th percentile. Wages above this are outliers.
$28.85 - $32.69
5% of jobs
$32.69 - $36.54
5% of jobs
$36.54 - $40.38
4% of jobs
$40.38 - $44.23
2% of jobs
$44.23 - $48.08
0% of jobs
$48.08 - $51.92
5% of jobs
$51.92 - $55.77
5% of jobs
$13
$28
$55
How much do resolution technologies inc jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Technology Solutions Consultant, and why are they important?
What is the difference between Resolution Technologies Inc vs Network Support Specialist?
| Aspect | Resolution Technologies Inc | Network Support Specialist |
|---|---|---|
| Certifications | IT certifications like CompTIA A+, Network+ | Same certifications often required |
| Work Environment | Corporate IT departments, tech firms | IT support teams, help desks |
| Industry Usage | Technology, telecommunications, service providers | IT service providers, corporate tech support |
Both roles require similar certifications and work in IT support environments, often within the same industries. Resolution Technologies Inc and Network Support Specialists collaborate to maintain network and system functionality, but Resolution Technologies Inc may focus more on specific client solutions, while Network Support Specialists handle ongoing support and troubleshooting.
What is Resolution Technologies Inc and what do they do?
What can I expect in terms of team structure and collaboration when working at Resolution Technologies Inc.?
- Remote It Help Desk
- Weekend Remote Network Support
- Full Time Dispute Resolution
- Remote Lien Resolution Specialist
- Technical Support Specialist Iv
- Associates Degree In Information Technology
- Corporate Resolution Specialist
- Remote Credentialing Specialist Veterans Evaluation Services
- Vcio Job
- Contractual It Support Level 1

Full-time
Posted 10 days ago
Job description
Senior Executive IT Support Specialist Key Responsibilities VIP & White Glove Support (Primary Responsibility): Provide personalized, premium-level support to executives, senior leaders, and VIP users. Offer on-site, remote, and direct support during critical meetings, presentations, town halls, and executive sessions. Manage and proactively maintain VIP devices: laptops, mobile phones, conferencing equipment, peripherals, and collaboration tools.
Prioritize urgent VIP incidents and ensure immediate, high-quality resolution. Track recurring issues and propose long-term solutions to enhance the VIP technology experience. Ensure confidentiality and discretion when handling sensitive data and executive workflows.
Serve as the Face of IT: Represent the IT Support organization professionally to employees across all levels of the business. Build trust through clear communication, ownership, and proactive engagement. Participate in cross-department interactions, reinforcing IT???s role as a strategic, service-oriented partner.
Provide updates, insights, and feedback to IT leadership regarding user sentiment and technology challenges. Promote IT initiatives, policies, and best practices in a friendly, approachable manner. Drive a culture of service excellence, customer focus, and reliability.
Technical Support & Troubleshooting: Deliver Tier 2 support for hardware, software, networking, collaboration tools (Teams, Zoom), and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform workstation deployments, upgrades, imaging, and configuration.
Support meetings, video conferencing rooms, and all AV/VC equipment. Maintain accurate documentation in ticketing systems and follow ITIL-aligned processes. Operational Excellence: Maintain strong knowledge of company systems, services, and device standards.
Track and maintain assigned IT assets ensuring proper lifecycle, inventory accuracy, and compliance. Follow all IT policies, security standards, and operational procedures. Contribute to continuous improvement of support processes and playbooks.
Provide clear written communication, including follow-ups, user updates, and internal documentation. Senior Executive IT Support Specialist Required Qualifications 6+ years of experience in IT Support / Service Desk / Deskside Support roles in corporate or enterprise environments. 3+ years of experience directly supporting executives, board members, and other VIPs.
Bachelor???s degree in Information Technology, Computer Science, or equivalent experience. Strong understanding of networking and network troubleshooting. Demonstrated experience supporting executives, management, or VIP users.
Expertise in Windows, Microsoft 365, Zoom, and iOS platforms. Strong knowledge of Windows/Mac OS, Microsoft 365, Teams, mobile OSs, laptops, AV systems, and enterprise tools. Excellent communication, patience, and customer service orientation.
Ability to work under pressure, manage multiple priorities, and handle sensitive information. Professional presence and polished interpersonal skills. Senior Executive IT Support Specialist Preferred Qualifications Certifications such as CompTIA A+, Network+, ITIL Foundations, or Microsoft/Apple credentials.
Experience supporting executive meetings, board sessions, and off-sites. Background in ITSM or Agile environments focused on service improvement. Senior Executive IT Support Specialist Key Competencies High service orientation and empathy.
Strong sense of ownership and accountability. Professional communication (verbal, written, and in-person). Technical troubleshooting excellence.
Discretion and confidentiality. Proactive problem solving. Ability to calmly handle high-pressure scenarios.
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About Resolution Technologies
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Atlanta, GA, US
Year founded
2009