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Resolution Technologies Inc Jobs (NOW HIRING)

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Resolution Technologies Inc information

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$13

$28

$55

How much do resolution technologies inc jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for resolution technologies inc in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Solutions Consultant, and why are they important?

To thrive as a Technology Solutions Consultant, you need a solid background in IT systems, business analysis, and solution design, often supported by a relevant degree and technical certifications. Familiarity with enterprise software platforms, cloud services, and project management tools like Salesforce, AWS, and Jira is typically required. Strong communication, problem-solving abilities, and client management skills help consultants excel when addressing diverse business needs. These competencies are crucial to deliver effective technology solutions that align with organizational goals and ensure client satisfaction.

What is the difference between Resolution Technologies Inc vs Network Support Specialist?

AspectResolution Technologies IncNetwork Support Specialist
CertificationsIT certifications like CompTIA A+, Network+Same certifications often required
Work EnvironmentCorporate IT departments, tech firmsIT support teams, help desks
Industry UsageTechnology, telecommunications, service providersIT service providers, corporate tech support

Both roles require similar certifications and work in IT support environments, often within the same industries. Resolution Technologies Inc and Network Support Specialists collaborate to maintain network and system functionality, but Resolution Technologies Inc may focus more on specific client solutions, while Network Support Specialists handle ongoing support and troubleshooting.

What is Resolution Technologies Inc and what do they do?

Resolution Technologies Inc is a staffing and recruiting firm that specializes in providing IT workforce solutions for businesses. They help companies find qualified technology professionals for contract, contract-to-hire, and permanent positions. Their services include technical recruiting, talent acquisition, and consulting to support clients’ information technology needs. Resolution Technologies Inc works with a variety of industries to match skilled candidates with suitable IT roles.

What can I expect in terms of team structure and collaboration when working at Resolution Technologies Inc.?

At Resolution Technologies Inc., employees typically work in cross-functional teams that bring together talent from various disciplines such as IT, project management, and client services. Collaboration is highly encouraged, with regular meetings and open communication channels to ensure project progress and knowledge sharing. New team members are often assigned mentors or onboarding buddies to help them acclimate to the company's workflow and culture. This structure creates ample opportunities for learning and professional growth, while also fostering a supportive environment for tackling complex client projects.
More about Resolution Technologies Inc jobs
What cities are hiring for Resolution Technologies Inc jobs? Cities with the most Resolution Technologies Inc job openings:
What states have the most Resolution Technologies Inc jobs? States with the most job openings for Resolution Technologies Inc jobs include:
Infographic showing various Resolution Technologies Inc job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.
Senior Executive IT Support Specialist (VIP/White Glove)

Senior Executive IT Support Specialist (VIP/White Glove)

Resolution Technologies, Inc.

Passaic, NJ

Full-time

Posted 10 days ago


Job description

Senior Executive IT Support Specialist The Senior Executive IT Support Specialist (White Glove / VIP Support) is a high-visibility, customer-focused role responsible for delivering exceptional technical support to executive leadership, senior management, and key business stakeholders. Acting as the face of IT across the organization, this role ensures a seamless technology experience, proactive issue resolution, and a high standard of professionalism. The specialist combines deep technical knowledge with outstanding communication skills, representing the IT department with excellence.

Senior Executive IT Support Specialist Key Responsibilities VIP & White Glove Support (Primary Responsibility): Provide personalized, premium-level support to executives, senior leaders, and VIP users. Offer on-site, remote, and direct support during critical meetings, presentations, town halls, and executive sessions. Manage and proactively maintain VIP devices: laptops, mobile phones, conferencing equipment, peripherals, and collaboration tools.

Prioritize urgent VIP incidents and ensure immediate, high-quality resolution. Track recurring issues and propose long-term solutions to enhance the VIP technology experience. Ensure confidentiality and discretion when handling sensitive data and executive workflows.

Serve as the Face of IT: Represent the IT Support organization professionally to employees across all levels of the business. Build trust through clear communication, ownership, and proactive engagement. Participate in cross-department interactions, reinforcing IT???s role as a strategic, service-oriented partner.

Provide updates, insights, and feedback to IT leadership regarding user sentiment and technology challenges. Promote IT initiatives, policies, and best practices in a friendly, approachable manner. Drive a culture of service excellence, customer focus, and reliability.

Technical Support & Troubleshooting: Deliver Tier 2 support for hardware, software, networking, collaboration tools (Teams, Zoom), and workplace technologies. Diagnose complex issues and coordinate with internal IT teams (End-Client Architecture, Security, Networking, Applications) to ensure timely resolution. Perform workstation deployments, upgrades, imaging, and configuration.

Support meetings, video conferencing rooms, and all AV/VC equipment. Maintain accurate documentation in ticketing systems and follow ITIL-aligned processes. Operational Excellence: Maintain strong knowledge of company systems, services, and device standards.

Track and maintain assigned IT assets ensuring proper lifecycle, inventory accuracy, and compliance. Follow all IT policies, security standards, and operational procedures. Contribute to continuous improvement of support processes and playbooks.

Provide clear written communication, including follow-ups, user updates, and internal documentation. Senior Executive IT Support Specialist Required Qualifications 6+ years of experience in IT Support / Service Desk / Deskside Support roles in corporate or enterprise environments. 3+ years of experience directly supporting executives, board members, and other VIPs.

Bachelor???s degree in Information Technology, Computer Science, or equivalent experience. Strong understanding of networking and network troubleshooting. Demonstrated experience supporting executives, management, or VIP users.

Expertise in Windows, Microsoft 365, Zoom, and iOS platforms. Strong knowledge of Windows/Mac OS, Microsoft 365, Teams, mobile OSs, laptops, AV systems, and enterprise tools. Excellent communication, patience, and customer service orientation.

Ability to work under pressure, manage multiple priorities, and handle sensitive information. Professional presence and polished interpersonal skills. Senior Executive IT Support Specialist Preferred Qualifications Certifications such as CompTIA A+, Network+, ITIL Foundations, or Microsoft/Apple credentials.

Experience supporting executive meetings, board sessions, and off-sites. Background in ITSM or Agile environments focused on service improvement. Senior Executive IT Support Specialist Key Competencies High service orientation and empathy.

Strong sense of ownership and accountability. Professional communication (verbal, written, and in-person). Technical troubleshooting excellence.

Discretion and confidentiality. Proactive problem solving. Ability to calmly handle high-pressure scenarios.

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