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Dispute Resolution Jobs in Ohio (NOW HIRING)

LeafHome

Dispute Specialist

Hudson, OH · On-site

Lead cross-functional dispute resolution efforts with operations, finance, legal, compliance, customer service, and external partners, influencing resolution strategy and enterprise-level outcomes.

LeafHome

Dispute Specialist

Hudson, OH

Lead cross-functional dispute resolution efforts with operations, finance, legal, compliance, customer service, and external partners, influencing resolution strategy and enterprise-level outcomes.

Leaf Home

Dispute Specialist

Hudson, OH · On-site

Lead cross-functional dispute resolution efforts with operations, finance, legal, compliance, customer service, and external partners, influencing resolution strategy and enterprise-level outcomes.

LeafHome

Resolution Specialist

Hudson, OH · On-site

Maintain a strong understanding of dispute processes, product knowledge, and relevant regulations ... dispute resolution, claims management, litigation support, insurance, or customer escalations.

LeafHome

Resolution Specialist

Hudson, OH

Maintain a strong understanding of dispute processes, product knowledge, and relevant regulations ... dispute resolution, claims management, litigation support, insurance, or customer escalations.

Fifth Third

Loan Resolution Specialist I

Cincinnati, OH · On-site

The Loan Resolution Specialists work hand-in-hand across multiple departments including legal, compliance, operations, customer support and servicing. Providing the highest quality customer service ...

Fifth Third

Loan Resolution Specialist I

Cincinnati, OH · On-site

The Loan Resolution Specialists work hand-in-hand across multiple departments including legal, compliance, operations, customer support and servicing. Providing the highest quality customer service ...

W3Global Inc.

Litigation Associate

Cleveland, OH

$100K - $200K/yr

State & Federal Litigation & Alternative Dispute Resolution (ADR) --- Role Overview We are seeking an experienced Litigation Associate with 5 to 10 years of substantive experience to join our team in ...

Volto USA

Oracle eBS R12 Financials

Cleveland, OH · On-site

$59 - $72.75/hr

Experience with Claims Management (pricing claims, short payments, deductions, dispute resolution) * Working knowledge of SQL for validation and issue analysis Exposure to RICEW functional specs, UAT ...

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Dispute Resolution information

See Ohio salary details

$32.3K

$66.9K

$108.9K

How much do dispute resolution jobs pay per year?

As of Sep 13, 2026, the average yearly pay for dispute resolution in Ohio is $66,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $82,200.00 per year, depending on experience, location, and employer.

What is a dispute resolution?

A Dispute Resolution job involves managing conflicts between parties to reach a fair resolution without litigation. Professionals in this field use negotiation, mediation, and arbitration techniques to settle disputes efficiently. They work in various industries, including legal, financial, and corporate sectors, handling conflicts between businesses, clients, or employees. Their goal is to resolve disagreements fairly while minimizing costs and preserving relationships.

What types of disputes might I handle in a dispute resolution role, and how varied are the cases?

In a Dispute Resolution position, you may work on a wide range of cases including commercial, workplace, consumer, contractual, or even community disputes, depending on the industry and employer. The variety can be significant, with each case presenting unique facts, parties, and stakes, which keeps the role engaging and requires adaptability. You'll often work both independently and collaboratively, sometimes alongside legal teams, HR professionals, or outside mediators. This diversity in cases offers excellent opportunities to develop versatile communication and problem-solving skills, making the role both challenging and rewarding.

What are the key skills and qualifications needed to thrive in a dispute resolution position, and why are they important?

To thrive in Dispute Resolution, a strong background in negotiation, conflict management, and legal or industry-specific knowledge is typically required, often supported by degrees in law, business, or related fields. Familiarity with case management software, mediation platforms, and professional certifications such as ADR (Alternative Dispute Resolution) credentials are valuable. Exceptional interpersonal skills, active listening, and emotional intelligence set candidates apart in this field. These competencies enable effective facilitation of fair outcomes, foster trust, and help maintain constructive relationships between conflicting parties.

What jobs can you get with a dispute resolution degree?

A dispute resolution degree can lead to roles such as mediator, arbitrator, conflict resolution specialist, or dispute resolution consultant. These jobs typically involve facilitating negotiations, resolving conflicts, and may require strong communication, negotiation skills, and relevant certifications or training.

What are popular job titles related to Dispute Resolution jobs in Ohio?

For Dispute Resolution jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Dispute Resolution jobs in Ohio look for?

The top searched job categories for Dispute Resolution jobs in Ohio are:

What cities in Ohio are hiring for Dispute Resolution jobs?

Cities in Ohio with the most Dispute Resolution job openings:

Dispute Resolution jobs near you
Infographic showing various Dispute Resolution job openings in Ohio as of September 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $66,877 per year, or $32.2 per hour.

Dispute Specialist

Hudson, OH • On-site

LeafHome
See more jobs at LeafHomeexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

About Leaf Home
At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.
From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.
Why Leaf Home
  • We Win - Being driven every day to win is who we are
  • People Powered - Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
  • Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture you'll love
  • Support - Inclusion, sustainability, and reliability surround everything we do
  • Personal Growth - Dedicated to providing resources and encouragement for employee growth
  • Mobility - Locations throughout the U.S. and Canada, with continued expansion

Position Summary
The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and root cause analysis with accuracy, efficiency, and adherence to regulatory guidelines. This role ensures fair outcomes for customers while protecting the company from financial risk. The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve processes.
Essential Duties and Responsibilities:
  • Act as the subject matter authority for complex and high-risk customer disputes, exercising independent judgment to interpret policy, regulatory requirements, and contractual obligations, and determine final resolution outcomes.
  • Assess dispute-related financial, regulatory, and operational risk, making decisions within broad authority parameters and advising leadership on matters with material business impact.
  • Lead cross-functional dispute resolution efforts with operations, finance, legal, compliance, customer service, and external partners, influencing resolution strategy and enterprise-level outcomes.
  • Interpret and translate regulatory and policy requirements into dispute resolution standards, frameworks, and guidance to ensure consistency, compliance, and risk mitigation.
  • Identify systemic trends, root causes, and emerging risk indicators, and design process improvements, controls, and policy enhancements to prevent future exposure.
  • Provide strategic guidance and expert-level insight to leadership on dispute trends, risk posture, and compliance considerations, supporting informed decision-making.

Experience and Minimum Qualifications:
  • 2+ years of customer service experience, preferably in a dispute resolution role.
  • Complex understanding of the products and services available to customers and the ability to present each and/or all of them to a prospective client based on their specific needs.
  • Excellent verbal and written communication skills to communicate with internal and external stakeholders articulately.
  • Ability to provide timely and empathetic service through all communication channels, keeping customer needs first.
  • Proficiency using Microsoft Office Suite.
  • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:
  • Experience in the home remodeling or construction industry

Travel Requirements:
  • No travel required (stationary work location)

Overtime/Additional Hours Requirements:
  • Additional and non-standard hours may be required (exempt).

Physical Requirements:
  • Normal office environment.
  • Performs indoor work in a climate-controlled environment.
  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Are We Your Company?
Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:
  • Innovating, Always - Providing cutting-edge solutions for employees and customers
  • Partnering with Our Customers - Building trusted relationships at the core of everything we do
  • Empowering Employees - Creating opportunities for growth and success in a supportive environment
  • Supporting Our Communities - Giving back to the places our customers and employees call home

What We Offer
  • Industry-leading compensation package
  • Competitive medical, dental, and vision benefits after 60 days
  • Retirement savings plan with company match
  • Paid parental leave and generous paid time off programs
  • On-campus fitness programs and meal delivery services
  • Comprehensive health, wellbeing, financial wellness, and childcare benefits
  • Opportunities for growth and advancement

Additional Perks
  • Employee assistance program with 24/7 legal, financial, and counseling support
  • Employee discount marketplace with thousands of savings options
  • Flexible Gym membership
  • Employee resource groups, including VetConnect and the Women's Committee

Awards and Recognition
Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™. Additional recognitions include:
  • Remodeling 550 list placements
  • Qualified Remodeler Top 500 rankings
  • Smart Culture Awards for employee-focused culture
  • Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visit www.leafhome.com/press/.
Diversity and Equal Opportunity
Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
Americans with Disabilities Act Statement and Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.

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