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Dispute Resolution Jobs in Pennsylvania (NOW HIRING)

In this role, you will leverage your specialized background in provider dispute resolution to evaluate complex documentation, apply federal regulatory criteria, and render final, binding payment ...

QI Coach II - 70% community Based

Media, PA ยท On-site

$16.50 - $21.50/hr

Work collaboratively with support departments including dispute resolution and the ELS Quality Assurance Advisor (QAA) related to individual children's records and service delivery that are under ...

Work collaboratively with support departments including dispute resolution and the ELS Quality Assurance Advisor (QAA) related to individual children's records and service delivery that are under ...

Work collaboratively with support departments including dispute resolution and the ELS Quality Assurance Advisor (QAA) related to individual children's records and service delivery that are under ...

QI Coach II - 70% community Based

Philadelphia, PA ยท On-site

$15.75 - $20.50/hr

Work collaboratively with support departments including dispute resolution and the ELS Quality Assurance Advisor (QAA) related to individual children's records and service delivery that are under ...

Paralegal

Blue Bell, PA ยท On-site

The position may also involve dispute resolution and negotiation, as well as coordinating responses to subpoenas and other legal documents. The ideal candidate is a paralegal with a background in ...

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Dispute Resolution information

See Pennsylvania salary details

$34.1K

$70.5K

$114.8K

How much do dispute resolution jobs pay per year?

As of Aug 26, 2026, the average yearly pay for dispute resolution in Pennsylvania is $70,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $86,700.00 per year, depending on experience, location, and employer.

What is a dispute resolution?

A Dispute Resolution job involves managing conflicts between parties to reach a fair resolution without litigation. Professionals in this field use negotiation, mediation, and arbitration techniques to settle disputes efficiently. They work in various industries, including legal, financial, and corporate sectors, handling conflicts between businesses, clients, or employees. Their goal is to resolve disagreements fairly while minimizing costs and preserving relationships.

What types of disputes might I handle in a dispute resolution role, and how varied are the cases?

In a Dispute Resolution position, you may work on a wide range of cases including commercial, workplace, consumer, contractual, or even community disputes, depending on the industry and employer. The variety can be significant, with each case presenting unique facts, parties, and stakes, which keeps the role engaging and requires adaptability. You'll often work both independently and collaboratively, sometimes alongside legal teams, HR professionals, or outside mediators. This diversity in cases offers excellent opportunities to develop versatile communication and problem-solving skills, making the role both challenging and rewarding.

What are the key skills and qualifications needed to thrive in a dispute resolution position, and why are they important?

To thrive in Dispute Resolution, a strong background in negotiation, conflict management, and legal or industry-specific knowledge is typically required, often supported by degrees in law, business, or related fields. Familiarity with case management software, mediation platforms, and professional certifications such as ADR (Alternative Dispute Resolution) credentials are valuable. Exceptional interpersonal skills, active listening, and emotional intelligence set candidates apart in this field. These competencies enable effective facilitation of fair outcomes, foster trust, and help maintain constructive relationships between conflicting parties.

What jobs can you get with a dispute resolution degree?

A dispute resolution degree can lead to roles such as mediator, arbitrator, conflict resolution specialist, or dispute resolution consultant. These jobs typically involve facilitating negotiations, resolving conflicts, and may require strong communication, negotiation skills, and relevant certifications or training.

What are the most commonly searched types of Dispute Resolution jobs in Pennsylvania?

The most popular types of Dispute Resolution jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Dispute Resolution jobs?

Cities in Pennsylvania with the most Dispute Resolution job openings:

Infographic showing various Dispute Resolution job openings in Pennsylvania as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 86% In-person, 5% Hybrid, and 9% Remote job distribution, with an average salary of $70,514 per year, or $33.9 per hour.

Dispute Specialist I

Wilkes Barre, PA โ€ข On-site

$40K - $42K/yr

Full-time

Re-posted 14 days ago


Job description

About the Role:

The Dispute Specialist I plays a crucial role in managing and resolving disputes that arise within the organization. This position is responsible for investigating claims, gathering relevant information, and facilitating communication between parties to reach a satisfactory resolution. The ultimate goal is to ensure that disputes are handled efficiently and effectively, minimizing potential risks to the organization. By maintaining accurate records and providing timely updates, the Dispute Specialist I contributes to the overall integrity and reputation of the organization. This role requires a keen attention to detail and strong problem-solving skills to navigate complex situations and deliver positive outcomes.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in customer service or a related field.
  • Strong analytical and problem-solving skills.

Preferred Qualifications:

  • Associate's degree in a relevant field.
  • Experience in dispute resolution or conflict management.
  • Familiarity with legal terminology and procedures.

Responsibilities:

  • Investigate and analyze disputes by collecting and reviewing relevant documentation and evidence.
  • Communicate with all parties involved to gather information and clarify issues related to the dispute.
  • Develop and implement resolution strategies that align with organizational policies and best practices.
  • Maintain detailed records of all dispute-related activities and ensure compliance with regulatory requirements.
  • Provide regular updates to management on the status of disputes and recommend improvements to dispute resolution processes.

Skills:

The required skills for this position include strong analytical abilities, which are essential for investigating disputes and identifying key issues. Effective communication skills are vital, as the Dispute Specialist I will interact with various stakeholders to gather information and facilitate resolutions. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills, such as familiarity with legal terminology, enhance the ability to navigate complex disputes and provide informed recommendations. Overall, a combination of these skills enables the Dispute Specialist I to contribute to a fair and efficient dispute resolution process.