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Dispute Resolution Jobs in Georgia (NOW HIRING)

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Dispute Resolution Specialist

Atlanta, GA · Hybrid

The Dispute Resolution Specialist is responsible for the customer dispute process involving merchant and customer projects financed using Upgrade's financing loans. Reporting to the Merchant ...

Tidal Wave Auto Spa

Dispute Analyst

Thomaston, GA · On-site

We are seeking a detail-oriented and analytical Dispute Analyst to join our team. The ideal candidate will be responsible for investigating, analyzing, and resolving customer disputes and chargebacks ...

Aon Corporation

Resolution Analyst

Alpharetta, GA · Hybrid

The Resolution Analyst is responsible for assisting our client's customers with benefit, cancellation, and enrollment related issues. There are production and quality expectations based on client ...

Aon Corporation

Resolution Analyst

Alpharetta, GA · On-site

The Resolution Analyst is responsible for assisting our client's customers with benefit, cancellation, and enrollment related issues. There are production and quality expectations based on client ...

TEKsystems

Escalation Analyst

Alpharetta, GA · Hybrid

$20 - $24/hr

Previous escalations, investigations, claims, or dispute-resolution experience. * Salesforce or case-management system experience. * Paralegal or legal assistant experience is a plus. Schedule & Work ...

New

TEKsystems

Escalation Analyst

Alpharetta, GA · Hybrid

$20 - $24/hr

Previous escalations, investigations, claims, or dispute-resolution experience. * Salesforce or case-management system experience. * Paralegal or legal assistant experience is a plus. Schedule & Work ...

New

HNTB

Senior Commercial Business Leader

Atlanta, GA

Provide background research and documentation for dispute resolution meetings, commercial negotiations, or litigation support as needed. Document Management & Communications Manage and coordinate ...

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Dispute Resolution information

See Georgia salary details

$28.7K

$59.4K

$96.7K

How much do dispute resolution jobs pay per year?

As of Jul 13, 2026, the average yearly pay for dispute resolution in Georgia is $59,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $73,000.00 per year, depending on experience, location, and employer.

What types of disputes might I handle in a Dispute Resolution role, and how varied are the cases?

In a Dispute Resolution position, you may work on a wide range of cases including commercial, workplace, consumer, contractual, or even community disputes, depending on the industry and employer. The variety can be significant, with each case presenting unique facts, parties, and stakes, which keeps the role engaging and requires adaptability. You'll often work both independently and collaboratively, sometimes alongside legal teams, HR professionals, or outside mediators. This diversity in cases offers excellent opportunities to develop versatile communication and problem-solving skills, making the role both challenging and rewarding.

What are careers in conflict resolution?

Careers in conflict resolution involve mediating disputes between individuals, organizations, or groups to reach mutually acceptable solutions. Professionals in this field often work as mediators, arbitrators, or conflict resolution specialists, requiring strong communication, negotiation skills, and knowledge of legal or organizational procedures. These roles are common in legal, corporate, community, and government settings and may require certification or training in dispute resolution methods.

What's a good job for overthinkers?

Dispute resolution roles, such as mediators or arbitrators, suit overthinkers because they involve analyzing complex information, understanding multiple perspectives, and applying critical thinking. These jobs often require strong communication skills and attention to detail, with a focus on problem-solving and negotiation in a structured environment.

What are the key skills and qualifications needed to thrive in the Dispute Resolution position, and why are they important?

To thrive in Dispute Resolution, a strong background in negotiation, conflict management, and legal or industry-specific knowledge is typically required, often supported by degrees in law, business, or related fields. Familiarity with case management software, mediation platforms, and professional certifications such as ADR (Alternative Dispute Resolution) credentials are valuable. Exceptional interpersonal skills, active listening, and emotional intelligence set candidates apart in this field. These competencies enable effective facilitation of fair outcomes, foster trust, and help maintain constructive relationships between conflicting parties.

What is the 3 month rule for jobs?

In dispute resolution roles, the 3 month rule often refers to a typical timeframe for resolving disputes or completing initial investigations, emphasizing timely action. It can also relate to probation periods or performance review cycles, which commonly last around three months to assess an employee's fit or progress. Understanding specific organizational policies is important, as practices may vary across companies.

What is a Dispute Resolution job?

A Dispute Resolution job involves managing conflicts between parties to reach a fair resolution without litigation. Professionals in this field use negotiation, mediation, and arbitration techniques to settle disputes efficiently. They work in various industries, including legal, financial, and corporate sectors, handling conflicts between businesses, clients, or employees. Their goal is to resolve disagreements fairly while minimizing costs and preserving relationships.

Can I make a living as a mediator?

Dispute resolution professionals, including mediators, can make a living depending on their experience, specialization, and client base. Many mediators work as independent contractors or for organizations, and income varies widely; certification and strong communication skills can enhance earning potential.
What are the most commonly searched types of Dispute Resolution jobs in Georgia? The most popular types of Dispute Resolution jobs in Georgia are:
What are popular job titles related to Dispute Resolution jobs in Georgia? For Dispute Resolution jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Dispute Resolution jobs in Georgia look for? The top searched job categories for Dispute Resolution jobs in Georgia are:
What cities in Georgia are hiring for Dispute Resolution jobs? Cities in Georgia with the most Dispute Resolution job openings:
Dispute Resolution jobs near you
Infographic showing various Dispute Resolution job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,398 per year, or $28.6 per hour.
Dispute Resolution Specialist

Dispute Resolution Specialist

Upgrade

Atlanta, GA • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

About the Role:

The Dispute Resolution Specialist is responsible for the customer dispute process involving merchant and customer projects financed using Upgrade's financing loans. Reporting to the Merchant Operations Department, this individual will play a key role in the support and operational components of the Upgrade's product strategy. The ideal candidate brings a positive and adaptable mindset to our team environment. 

 
What You'll Do:

  • Communicate with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process
  • Thoroughly review and investigate disputes including narratives, contracts, and supporting evidence, while delivering exceptional customer service and complying with Reg-E timeframes
  • Identify patterns and trends involving potential fraudulent activity or loan servicing issues and proactively escalates potentially suspicious activity including high risk customers and merchants for further review
  • Prepare detailed investigation narratives that clearly explain the activity, risks, and reasoning for the disposition of a case
  • Partner with key stakeholders to ensure that they are managing the business properly with reference to speculative complaints, genuine business errors or service gaps
  • Handle incoming cash reconciliations, entry adjustments, identifying and resolving refund discrepancies


What We Look For:

  • 3+ years of experience in a customer service role or equivalent role
  • Fundamental understanding of billing and collections processes as well as transactions involving debits and credits
  • Outstanding proficiency in written and verbal communication
  • Excellent organizational and time management skills
  • Strong attention to detail and ability to spot errors or inconsistencies 
  • Demonstrated creativity in finding solutions quickly in response to customer and business demand
  • Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits
  • Entrepreneurial mindset, as a start-up, we are growing quickly and you may need to adapt to changing policies and procedures while maintaining high-quality work output
  • Proficiency with computer software (Google Suite, Excel, Jira,Tableau)
  • Team player mentality with a high level of integrity 

 

What We Offer You: 

  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance 
  • Flexible PTO
  • Competitive 401(k) and RRSP program
  • Opportunities for professional growth and development 
  • Paid parental leave
  • Health & wellness initiatives

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