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Technical Operations Manager Jobs (NOW HIRING)

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Senior Manager, Technical Operations

CA · On-site +1

$90K - $100K/yr

Location: [Remote] Reports to: [COO] About the Role We're looking for a Technical Operations Manager to own the systems, tools, and processes that support our clients. You'll sit at the intersection ...

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Technical Operations Manager information

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$35.5K

$91.3K

$144.5K

How much do technical operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for technical operations manager in the United States is $91,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.
More about Technical Operations Manager jobs
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What are the most commonly searched types of Technical Operations jobs? The most popular types of Technical Operations jobs are:
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Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $91,282 per year, or $43.9 per hour.
Technical Operations Manager

Technical Operations Manager

DataField Technology Services

Columbus, OH • On-site

$36 - $44/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Job Type
Full-time, Contract
Description
This opportunity is a 6-month Contract-to-Hire role with DataField's client
Our client delivers AI-powered parking enforcement and compliance technology designed specifically for municipalities, airports, universities, and public agencies. Their integrated hardware and cloud-based software platform helps cities increase compliance, improve operational efficiency, and modernize parking enforcement programs.
As they continue to grow, we're seeking a driven Technical Operations Manager to support customers, commission systems, and help scale our operational processes from our Columbus office.
The Opportunity
This role combines Level 1 & Level 2 technical support, system commissioning, and operational coordination.
You'll primarily provide helpdesk services remotely from the office, ensuring customers' systems are functioning properly. You'll also activate newly installed systems, manage equipment logistics, and assist with project coordination.
This is not a passive help desk role. We're looking for someone who takes ownership, manages their own tasks proactively, and wants to grow with a scaling technology company.
This role requires in-depth knowledge of a variety of project implementation practices and field concepts for information systems.
Job Types: Full-time, Contract
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance

Work Location: In person
Requirements
Key Responsibilities
In-Depth knowledge with a variety of project implementation practices and field concepts for information systems.
Technical Support (Level 1 & 2)
  • Resolve parking session related questions, or vehicle detection license plate recognition (LPR) questions
  • Diagnosing camera connectivity and system communication problems
  • Perform remote diagnostics and issue resolution
  • Escalate complex issues appropriately while maintaining accountability

System Commissioning & Activation
  • Management of tasks for IT, Technical, and construction teams in planning, deployment, staging and production environment.
  • Commission and activate newly installed systems
  • Verify configuration and system performance
  • Ensure systems are fully operational prior to client handoff

Operations & Coordination
  • Order and receive hardware for specific projects
  • Track equipment inventory and deployment status
  • Coordinate with installation partners and internal teams
  • Assist with implementation and project workflows

On-Site Support (Limited)
  • Occasionally visit local sites to assist with troubleshooting
  • Support basic low-voltage diagnostics when necessary

What We're Looking For
  • 5+ years Information systems helpdesk experience / CCTV preferred, Including IT, networking, and hardware smart devices.
  • Ability to independently perform Level 1 and Level 2 troubleshooting
  • Understanding of networking fundamentals (IP configuration, connectivity, hardware diagnostics)
  • Strong organizational skills and task ownership
  • Experience coordinating technical projects or workflows
  • Low-voltage experience is a plus
  • Self-motivated, driven, and proactive
  • Continually defines ways to increase customer satisfaction and deepen client relationships

Work Environment
  • Full-time, in-office role in Columbus, OH
  • Monday-Friday schedule (8:00/8:30 AM - 5:00/5:30 PM)
  • Collaborative, growth-oriented team environment
  • Travel: Limited local/national site visits

Salary Description
$36 - $44 per hour

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