Westerville, OH · On-site
$111K - $112K/yr
Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...
Westerville, OH · On-site
$111K - $112K/yr
Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...
Westerville, OH · On-site
$111K - $112K/yr
Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...
Westerville, OH · On-site
$111K - $112K/yr
Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...
Westerville, OH · On-site
$100K - $140K/yr
Position Summary The Operations Manager is responsible for the day-to-day leadership of Assembly ... Partner with IT and Technical Services on Argus, Acumatica, and any systems that touch the ...
Quick apply
Westerville, OH · On-site
$100K - $140K/yr
Position Summary The Operations Manager is responsible for the day-to-day leadership of Assembly ... Partner with IT and Technical Services on Argus, Acumatica, and any systems that touch the ...
Columbus, OH · On-site
Success in this role requires strong technical acumen, operational rigor, and the ability to lead ... Develop and manage shift schedules to ensure consistent coverage and operational continuity.
Columbus, OH · On-site
Success in this role requires strong technical acumen, operational rigor, and the ability to lead ... Develop and manage shift schedules to ensure consistent coverage and operational continuity.
Columbus, OH · On-site
Success in this role requires strong technical acumen, operational rigor, and the ability to lead ... Develop and manage shift schedules to ensure consistent coverage and operational continuity.
Columbus, OH · On-site
Success in this role requires strong technical acumen, operational rigor, and the ability to lead ... Develop and manage shift schedules to ensure consistent coverage and operational continuity.
$128K - $139K/yr
Success in this role requires strong technical acumen, operational rigor, and the ability to lead ... Develop and manage shift schedules to ensure consistent coverage and operational continuity.
Quick apply
$128K - $139K/yr
Success in this role requires strong technical acumen, operational rigor, and the ability to lead ... Develop and manage shift schedules to ensure consistent coverage and operational continuity.
Columbus, OH · On-site
Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Sufficient technical and hands-on expertise of operating and scheduling software to effectively ...
Columbus, OH · On-site
Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Sufficient technical and hands-on expertise of operating and scheduling software to effectively ...
MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Sufficient technical and hands-on expertise of operating and scheduling software to effectively ...
MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Sufficient technical and hands-on expertise of operating and scheduling software to effectively ...
Columbus, OH · On-site
Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Sufficient technical and hands-on expertise of operating and scheduling software to effectively ...
Columbus, OH · On-site
Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Sufficient technical and hands-on expertise of operating and scheduling software to effectively ...
Westerville, OH · On-site
$112K - $113K/yr
City Westerville State/Province Ohio Country United States Date Thursday, April 30, 2026 Working time Full-time Ref# 20039372 Job Level Individual Contributor Job Type Experienced Seniority Level ...
Westerville, OH · On-site
$112K - $113K/yr
City Westerville State/Province Ohio Country United States Date Thursday, April 30, 2026 Working time Full-time Ref# 20039372 Job Level Individual Contributor Job Type Experienced Seniority Level ...
Dublin, OH · Hybrid
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · Hybrid
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · Hybrid
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · Hybrid
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · On-site
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · On-site
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · Hybrid
$71K - $85K/yr
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · Hybrid
$71K - $85K/yr
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · Hybrid
$71K - $85K/yr
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Dublin, OH · Hybrid
$71K - $85K/yr
To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...
Columbus, OH · On-site
We're looking for a Workflow Operations Manager to lead a critical part of that system: the team ... If you're a strong people leader with a technical mindset--and you enjoy improving processes ...
Quick apply
Columbus, OH · On-site
We're looking for a Workflow Operations Manager to lead a critical part of that system: the team ... If you're a strong people leader with a technical mindset--and you enjoy improving processes ...
Columbus, OH · On-site
We're looking for a Workflow Operations Manager to lead a critical part of that system: the team ... If you're a strong people leader with a technical mindset-and you enjoy improving processes ...
Columbus, OH · On-site
We're looking for a Workflow Operations Manager to lead a critical part of that system: the team ... If you're a strong people leader with a technical mindset-and you enjoy improving processes ...
Columbus, OH · On-site
We're looking for a Workflow Operations Manager to lead a critical part of that system: the team ... If you're a strong people leader with a technical mindset-and you enjoy improving processes ...
Columbus, OH · On-site
We're looking for a Workflow Operations Manager to lead a critical part of that system: the team ... If you're a strong people leader with a technical mindset-and you enjoy improving processes ...
Ashley, OH · On-site
Plant Operations Manager (Hospital & Clinics/Facilities/Maintenance) We're partnering with a ... The right leader will combine technical expertise with practical problem-solving, and bring a ...
Quick apply
Ashley, OH · On-site
Plant Operations Manager (Hospital & Clinics/Facilities/Maintenance) We're partnering with a ... The right leader will combine technical expertise with practical problem-solving, and bring a ...
Ashley, OH · On-site
Plant Operations Manager (Hospital & Clinics/Facilities/Maintenance) We're partnering with a ... The right leader will combine technical expertise with practical problem-solving, and bring a ...
Ashley, OH · On-site
Plant Operations Manager (Hospital & Clinics/Facilities/Maintenance) We're partnering with a ... The right leader will combine technical expertise with practical problem-solving, and bring a ...
$35.5K - $45.4K
2% of jobs
$45.4K - $55.3K
6% of jobs
$55.3K - $65.2K
9% of jobs
$70.5K is the 25th percentile. Wages below this are outliers.
$65.2K - $75.1K
15% of jobs
The median wage is $83.6K / yr.
$75.1K - $85K
21% of jobs
$85K - $95K
13% of jobs
$95K - $104.9K
9% of jobs
$105.5K is the 75th percentile. Wages above this are outliers.
$104.9K - $114.8K
9% of jobs
$114.8K - $124.7K
6% of jobs
$124.7K - $134.6K
5% of jobs
$134.6K - $144.5K
5% of jobs
$35.5K
$91.3K
$144.5K
$111K - $112K/yr
Full-time
Re-posted 13 days ago
7.2
Based on 126 frontline employees who took The Breakroom Quiz
95th of 142 rated electronics manufacturers
JOB SUMMARY:
Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers' day-to-day printer fleet environment needs. Works closely with customer's end user community, customer IT, and Xerox resources to execute upon customer expectations.
Position is Customer's first point of contact for all Xerox inquiries or escalations.
Works closely with the Xerox Operations management team and Xerox customers to support the day-to-day activities and support needs of customers.
ROLES AND RESPONSIBILITIES:
This role specifically encompasses the following duties:
Responsible for all first level customer escalations - must be able to respond to and manage through resolution.
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
Manage Client Services relationship and escalate issues as needed.
Manage Configurations of Printers, Printer Software, Cloud Fleet Manager, Print Release Settings, and related services.
Creates Change Requests for System upgrades
Installs firmware and Configuration files onto the fleet of printers.
Interface with Technical Operations to resolve issues.
Interface with Technicians to assist with contacts and software loads
Coordinate all new printer installs.
Provide all necessary documentation and information to Manager as needed
Device inventory collection and analysis - identify current assets at each customer location.
Place manual orders for supplies as needed or as desired by customer.
Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Xerox remote tools.
Monitor device utilization within customer environment.
Management of device Installs, Moves, Adds and Changes (IMAC)
Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization.
Conduct Train the Trainer and End User Training as necessary.
Manage cartridge recycling program.
Maintain end-user relationship to assure high level of customer satisfaction.
This role is NOT a People Manager role, but a Process driven role.
PERSONAL CHARACTERISTICS:
Must possess high customer service skills.
Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness.
Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users.
Comfortable working with limited direct supervision.
Outgoing individual and well organized.
Demonstrated ability to perform in a highly multi-tasking environment.
Capable of moving equipment weighing up to 60 pounds.
COMMUNICATION SKILLS:
Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format.
TEAM BUILDING:
Able to work effectively and cooperatively with customers, remote team members and managers.
Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences.
PROBLEM SOLVING:
Experience in interfacing with Customers and resolving customer problems.
Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions.
Ability to analyze data sets to provide reporting or analyze issues and opportunities.
EDUCATION & TRAINING:
Associate degree or equivalent experience preferred.
Working knowledge of printer hardware, maintenance, network management, and output analysis.
Advanced MS Excel Skills (Vlookup / Pivots / Formulas)
Demonstrated ability to keep abreast of technology associated with computer and print environments.
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For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
It services
10,000+ Employees
Norwalk, CT, US
1906
