ZipRecruiter

Log In

1

Technical Operations Manager Jobs in Texas (NOW HIRING)

TTEC Digital

Technical Operations Manager

Austin, TX · On-site +1

We are looking for a Technical Operations Manager to join the Managed Services practice. This is a remote, telecommute role based in US. In the role you will be responsible for managing the platform ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

We are looking for a Technical Operations Manager to join the Managed Services practice. This is a remote, telecommute role based in US. In the role you will be responsible for managing the platform ...

Roku

Technical Operations Manager

Austin, TX

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

Roku

Technical Operations Manager

Austin, TX · On-site

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

Fluence

Technical Operation Manager

Houston, TX · On-site

Role Overview The Technical Operations Manager is responsible for leading manufacturing readiness, quality execution, and operational excellence across Fluence's internal teams and global contract ...

Fluence

Technical Operations Engineer

Houston, TX · On-site

$66K - $89K/yr

Role Overview The Technical Operations Engineer is responsible for supporting manufacturing ... Ability to manage multiple priorities in a fast-paced, operational environment * Data-driven ...

Fluence

Technical Operations Engineer

Houston, TX

$66K - $89K/yr

Role Overview The Technical Operations Engineer is responsible for supporting manufacturing ... Ability to manage multiple priorities in a fastpaced, operational environment * Datadriven mindset ...

Taxplaniq

Operations Manager

Arlington, TX · Remote

$60/hr

This role focuses on technical operations, workflow creation, data integrity, integration management, and cross-departmental efficiency. The Operations Manager supports Customer Success, Development ...

next page

Showing results 1-20

All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Texas

Technical Operations Manager information

See Texas salary details

$33.1K

$85K

$134.6K

How much do technical operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for technical operations manager in Texas is $85,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $103,900.00 per year, depending on experience, location, and employer.

What is a technical manager's salary?

The salary of a Technical Operations Manager typically ranges from $80,000 to $150,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often supplemented with bonuses and benefits. Strong technical skills and certifications can also influence earning potential.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

How much is the salary of an operations manager?

The salary of a Technical Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Factors such as certifications, technical skills, and company size can influence compensation levels.

What does a technical operations manager do?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, optimize workflows, and often use tools like monitoring software to manage operations efficiently.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

How much should an operations manager get paid?

The salary for a Technical Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Factors such as certifications, technical skills, and company size can influence compensation levels.
What are the most commonly searched types of Technical Operations jobs in Texas? The most popular types of Technical Operations jobs in Texas are:
What are popular job titles related to Technical Operations Manager jobs in Texas? For Technical Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technical Operations Manager jobs in Texas look for? The top searched job categories for Technical Operations Manager jobs in Texas are:
What cities in Texas are hiring for Technical Operations Manager jobs? Cities in Texas with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Technical Operations Manager

Technical Operations Manager

TTEC Digital

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 25 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
We are looking for a Technical Operations Manager to join the Managed Services practice. This is a remote, telecommute role based in US.
In the role you will be responsible for managing the platform, operational relationships, operations related services, and on-going support of contact center managed operations clients. You will function as a trusted advisor to our clients, and your responsibilities will include oversight of the managed technical operations, building and maintaining client relationships, ensuring client satisfaction, mitigating risks, and leading managed technical operations account expansion.
In addition, the Operations Manager assures adherence with client regulations/policies (ITIL processes, Time reporting, Asset Management, Release Management, Security, etc.) The Ops Manager also manages internal and external communications regarding the client engagement. The Ops Manager ensures client satisfaction with Managed Services Offerings and facilitates the transition between project-related activities and Day-2 support. Finally, the Ops Manager participates in the management of the commercial aspects of the managed services engagement. This includes assisting with the creation of commercial documentation, requirements gathering and determination of effort.
What you will be doing:
Platform Operations Management
  • Management, trending and analysis of historical and existing support and change service requests
  • Prioritize work related to service requests for technical resources
  • Own completion of Change Management cycles and provide adequate visibility internally and externally.
  • Review daily/weekly/monthly platform statistics related to stability and capacity
  • Develop Action plans to resolve stability or capacity issues
  • Coordinate Incident / Service Request resolution activities from initiation to root cause analysis between Service Desk, Level II/III and management resources
  • Ensure certification of technical plans for major implementations and projects
  • Continuous development and exhibition of platform knowledge and effective application to the client environment
  • Ensure adherence with client regulations/policies; i.e., Incident/Problem/Change/Release Management/ITIL, etc.,

Timely and Effective Management of internal and external Communications
  • Organize and Lead regular client Operational status reviews
  • Coordinate account activities and communications with Account Management and support interactions and communications with relevant vendors
  • Maintain positive and professional demeanor when communicating internally and externally
  • Build strong business relationships with all engagement stakeholders
  • Act as a trusted advisor for client contacts
  • Distribute and discuss client "lessons learned" discoveries

Ensure Client Satisfaction with Managed Services Operations
  • Proactive "informal" check with client on Managed Services performance
  • Ensure client issues thoroughly triaged and SLA's met
  • Conduct bi-annual client feedback discussion
  • Develop effective action plan to address negative client feedback and prevent recurrence of client issues
  • Communicate all client feedback to account management and staff
  • Management and assurance of escalations and timely and effective incident notifications
  • Drive the assurance of resource effort allocation to remain in alignment with client requirements
  • Arrange site visits with client to improve ICS/MS understanding of client mission

Ensure effective management of Commercial aspects
  • Assist account partners and Account Management with client interactions
  • Assist with the creation of SOW's, Change Requests, RFP responses and other contract documentation
  • Tracking Project run rates, hours utilization and ensure proper invoicing
  • Pre-Implementation requirements compilation, LOE and Resource Management for small projects
  • Obtain solid knowledge of Managed Services offerings
  • Provide formal account status and communication with Account Partner and Account Managers
  • Provide important client information to peers and management to facilitate good business decisions
  • Work with account partners to identify relationship expansion opportunities

Manage effective transition of Support Activities
  • Integrate with and provide feedback to improve delivery methods
  • Ensure requisite support reference documentation is created
  • Provide direction for client transition to new support model
  • Manage client expectations for daily support and ongoing projects
  • Manage engagement scope and responsibilities

Skills and experience you bring:
  • 2-4+ years of Technical Operations Management experience, ideally within contact center environments supporting cloud or on-premises technologies
  • Proven client management capabilities, including relationship building, expectation setting, and issue resolution
  • Hands-on experience delivering or managing Contact Center technologies, such as:
    • Voice and data network operations
    • Computer Telephony Integration (CTI)
    • ACD and IVR platforms
    • CRM systems and related integrations
  • Advanced organizational and coordination skills, with the ability to manage multiple operational priorities in a fast-paced environment
  • Nice to have: foundational project management experience (task planning, timelines, cross-functional coordination)

$90,000 - $105,000 a year
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply