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Technical Operations Jobs (NOW HIRING)

Roku

Technical Operations Manager

Austin, TX

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Nightwing

Technical Operations Officer

Sterling, VA · On-site

Technical Operations Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding ...

Roku

Technical Operations Manager

Stamford, CT · On-site

$112K - $140K/yr

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Roku

Technical Operations Manager

Austin, TX · On-site

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

IQ Fiber

Technical Operations Supervisor

Savannah, GA · On-site

Position Summary IQ Fiber is seeking a Supervisor, Technical Operations responsible for supervising and coordinating the day-to-day activities of a team of field technicians, ensuring fiber drops ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

We are looking for a Technical Operations Manager to join the Managed Services practice. This is a remote, telecommute role based in US. In the role you will be responsible for managing the platform ...

Wayve

Technical Operations Manager

Sunnyvale, CA · On-site

The role We're looking for a Technical Operations Manager to join Wayve's Technical Operations function, acting as the critical bridge between Science, Product, Engineering, and Operations. This role ...

Medlytix

Technical Operations Engineer

Roswell, GA · On-site

The Technical Operations Engineer is responsible for supporting the performance, reliability, and visibility of the Medlytix Production System. This role serves as a hybrid technical function ...

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Technical Operations information

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$35.5K

$91.3K

$144.5K

How much do technical operations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for technical operations in the United States is $91,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a Technical Operations job?

A Technical Operations job involves managing and optimizing the technical infrastructure, processes, and systems that support a company's operations. This can include troubleshooting technical issues, maintaining hardware and software, ensuring system reliability, and improving efficiency. Professionals in this role work closely with engineering, IT, and production teams to ensure seamless operations. They may also be responsible for implementing technical best practices, monitoring performance metrics, and ensuring compliance with industry standards. The role varies by industry but generally focuses on ensuring technical systems run smoothly and efficiently.

What jobs will no longer exist in 2030?

In 2030, roles heavily reliant on manual data entry, routine administrative tasks, and certain assembly line jobs are expected to decline due to automation and AI advancements. Technical Operations roles may see shifts as AI and machine learning tools automate monitoring, troubleshooting, and maintenance tasks, reducing the need for some manual technical support positions. However, new roles focusing on managing, developing, and overseeing these technologies will emerge, emphasizing skills in AI, cybersecurity, and data analysis.

What are the typical daily responsibilities of someone working in Technical Operations?

Professionals in Technical Operations are typically responsible for monitoring system performance, addressing technical incidents, and maintaining the reliability of key infrastructure. Daily tasks may include reviewing alerts, troubleshooting service disruptions, implementing operational procedures, and coordinating with engineering or product teams to resolve complex issues. You may also participate in system upgrades, document processes, and contribute to operational improvements. The role often involves working collaboratively in a fast-paced, 24/7 environment to support continuous business operations and minimize downtime.

What jobs make $3,000 a day?

In technical operations, high-paying roles such as senior cybersecurity consultants, cloud solutions architects, or specialized IT project managers can earn around $3,000 per day, especially with extensive experience, certifications, and working for large organizations or consulting firms. These roles often require advanced skills, certifications like CISSP or AWS, and the ability to handle complex, high-stakes projects.

What is the role of technical operations?

The role of technical operations involves managing and supporting an organization's technical infrastructure, including systems, networks, and software. It ensures smooth daily functioning, implements process improvements, and often requires skills in troubleshooting, monitoring tools, and understanding IT protocols.

What are the key skills and qualifications needed to thrive in the Technical Operations position, and why are they important?

To thrive in Technical Operations, you need strong analytical abilities, technical troubleshooting skills, and a background in IT, engineering, or a related field. Familiarity with monitoring tools, ticketing systems, cloud platforms, and relevant certifications like ITIL or AWS Certified Solutions Architect is highly beneficial. Excellent problem-solving, communication, and teamwork skills help you respond quickly to incidents and collaborate effectively across departments. These abilities ensure seamless operational performance, efficient issue resolution, and support the organization’s technical infrastructure.

Which 3 jobs will survive AI?

In technical operations, roles such as network administrators, cybersecurity specialists, and systems engineers are likely to persist because they require complex problem-solving, specialized knowledge, and oversight that AI cannot fully replicate. These jobs involve managing infrastructure, ensuring security, and troubleshooting, often requiring certifications and hands-on expertise that are less susceptible to automation.

What is a technical operations job?

A technical operations job involves managing and supporting the technical infrastructure, systems, and processes within an organization. It often includes tasks such as system administration, troubleshooting, monitoring, and ensuring the reliability and efficiency of technology services, requiring skills in IT, networking, and sometimes automation tools.
More about Technical Operations jobs
What cities are hiring for Technical Operations jobs? Cities with the most Technical Operations job openings:
What are the most commonly searched types of Technical Operations jobs? The most popular types of Technical Operations jobs are:
What states have the most Technical Operations jobs? States with the most job openings for Technical Operations jobs include:
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Technical Operations jobs near you
Infographic showing various Technical Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $91,282 per year, or $43.9 per hour.
Technical Operations Manager

Technical Operations Manager

Roku

Austin, TX

Other

Posted 15 days ago

Job description

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

What You'll Be Doing
  • Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
  • Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
  • Own the end-to-end incident management process - from initial triage through escalation, stakeholder communication, resolution, and post-mortem
  • Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
  • Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
  • Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
  • Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
  • Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
  • Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
  • Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
  • Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
  • 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
  • 2+ years of leading technical teams, including geographically distributed or contractor-based teams
  • Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
  • Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
  • Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
  • Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
  • Strong understanding of CDN architecture and capacity planning in a video streaming context
  • Ability to translate technical issues into clear business impact for non-technical stakeholders
  • Track record of building or improving automation to reduce manual operational overhead
  • Excellent communication and prioritization skills in a fast-paced, always-on environment
  • Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
  • Bachelor's degree or equivalent work experience
  • Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

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