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Technical Operations Jobs in Connecticut (NOW HIRING)

Roku

Technical Operations Manager

Stamford, CT · On-site

$112K - $140K/yr

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Roku

Technical Operations Manager

Stamford, CT · On-site

$112K - $140K/yr

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Arvinas

Leadership of the Technical Operations group which incorporates exploratory pharmaceutics, API, DP and Analytical Development, supply chain planning, and CMC authoring.Ensuring product supply from ...

Kobie Marketing

Operations Manager

Hartford, CT · On-site +1

The position allows a candidate to focus on the logistics of a technical operations team while having regular interactions with the client, the internal client support team, IT Engineering Team, and ...

Sectra

Program Manager

Shelton, CT · On-site

... Technical Operations. Responsibilities : • Own end-to-end execution of customer projects across the delivery lifecycle • Lead and manage Project Managers, Application Specialists, and other non ...

Finario

Technical Project Manager

Stamford, CT · On-site

Our capital and project planning software solutions help finance and operations teams at leading ... We're seeking a Technical Project Manager to coordinate the ongoing development and implementation ...

Finario

Technical Project Manager

Stamford, CT

Our capital and project planning software solutions help finance and operations teams at leading ... We're seeking a Technical Project Manager to coordinate the ongoing development and implementation ...

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Technical Operations information

See Connecticut salary details

$33.8K

$86.8K

$137.5K

How much do technical operations jobs pay per year?

As of Jun 13, 2026, the average yearly pay for technical operations in Connecticut is $86,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What is a Technical Operations job?

A Technical Operations job involves managing and optimizing the technical infrastructure, processes, and systems that support a company's operations. This can include troubleshooting technical issues, maintaining hardware and software, ensuring system reliability, and improving efficiency. Professionals in this role work closely with engineering, IT, and production teams to ensure seamless operations. They may also be responsible for implementing technical best practices, monitoring performance metrics, and ensuring compliance with industry standards. The role varies by industry but generally focuses on ensuring technical systems run smoothly and efficiently.

What are the typical daily responsibilities of someone working in Technical Operations?

Professionals in Technical Operations are typically responsible for monitoring system performance, addressing technical incidents, and maintaining the reliability of key infrastructure. Daily tasks may include reviewing alerts, troubleshooting service disruptions, implementing operational procedures, and coordinating with engineering or product teams to resolve complex issues. You may also participate in system upgrades, document processes, and contribute to operational improvements. The role often involves working collaboratively in a fast-paced, 24/7 environment to support continuous business operations and minimize downtime.

What are the key skills and qualifications needed to thrive in the Technical Operations position, and why are they important?

To thrive in Technical Operations, you need strong analytical abilities, technical troubleshooting skills, and a background in IT, engineering, or a related field. Familiarity with monitoring tools, ticketing systems, cloud platforms, and relevant certifications like ITIL or AWS Certified Solutions Architect is highly beneficial. Excellent problem-solving, communication, and teamwork skills help you respond quickly to incidents and collaborate effectively across departments. These abilities ensure seamless operational performance, efficient issue resolution, and support the organization’s technical infrastructure.

Which 3 jobs will survive AI?

In Technical Operations, roles such as network administrators, cybersecurity specialists, and systems engineers are likely to persist because they require complex problem-solving, specialized knowledge, and oversight that AI cannot fully replicate. These jobs involve managing infrastructure, ensuring security, and troubleshooting, which depend on human judgment and adaptability. Continuous learning and certification in relevant tools remain important for job security in this field.

What jobs pay 2000 a day?

In technical operations, high-paying roles such as senior systems engineers, cloud architects, or cybersecurity consultants can earn around $2,000 per day, especially with specialized skills, certifications, and extensive experience. These roles often require advanced technical knowledge, certifications like CISSP or AWS, and the ability to manage complex systems or security protocols.

What jobs make $10,000 a month without a degree?

In technical operations, roles such as network or systems administrators, cybersecurity specialists, and cloud engineers can earn $10,000 or more monthly through experience, certifications, and specialized skills. These positions often require technical knowledge, problem-solving abilities, and familiarity with tools like Linux, AWS, or Cisco, but may not require a traditional degree if skills are demonstrated through certifications and practical experience.

What is a technical operations job?

A technical operations job involves managing and supporting the technical infrastructure, systems, and processes within an organization. It often includes tasks such as system administration, network management, troubleshooting, and ensuring the reliability and efficiency of technology services, frequently requiring knowledge of tools like monitoring software and certifications in IT or related fields.
What are the most commonly searched types of Technical Operations jobs in Connecticut? The most popular types of Technical Operations jobs in Connecticut are:
What are popular job titles related to Technical Operations jobs in Connecticut? For Technical Operations jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Technical Operations jobs in Connecticut look for? The top searched job categories for Technical Operations jobs in Connecticut are:
What cities in Connecticut are hiring for Technical Operations jobs? Cities in Connecticut with the most Technical Operations job openings:
Technical Operations jobs near you
Technical Operations Manager

Technical Operations Manager

Roku

Stamford, CT • On-site

$112K - $140K/yr

Other

Medical, Life, PTO

Posted 21 days ago

Job description

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing
  • Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
  • Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
  • Own the end-to-end incident management process - from initial triage through escalation, stakeholder communication, resolution, and post-mortem
  • Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
  • Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
  • Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
  • Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
  • Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
  • Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
  • Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
  • Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
  • 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
  • 2+ years of leading technical teams, including geographically distributed or contractor-based teams
  • Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
  • Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
  • Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
  • Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
  • Strong understanding of CDN architecture and capacity planning in a video streaming context
  • Ability to translate technical issues into clear business impact for non-technical stakeholders
  • Track record of building or improving automation to reduce manual operational overhead
  • Excellent communication and prioritization skills in a fast-paced, always-on environment
  • Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
  • Bachelor's degree or equivalent work experience
  • Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

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