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Technical Operations Jobs in Ontario (NOW HIRING)

RideCo

Technical Operations Analyst

Waterloo, ON · Hybrid

CA$55K - CA$65K/yr

As a Technical Operations Analyst on our Customer Success & Operations team, you will play a pivotal role in supporting both clients and internal stakeholders. You'll be responsible for managing ...

Guidepoint

Technical Operations Engineer

Toronto, ON · Hybrid

CA$105K - CA$145K/yr

Day to day, you will triage and resolve client technical questions, manage vendor license administration and renewals, and produce reporting that informs operational decisions. This role is a ...

Linde

Technical Manager Operations

Mississauga, ON

You'll serve as a key link between corporate and site operations, communicating technical directives, supporting audits and assessments, and helping ensure our Canadian facilities meet company and ...

Nasdaq

Sr Analyst, Platform Operations

Toronto, ON · Hybrid

CA$75K - CA$103K/yr

Manage day-to-day technical operations and application support, ensuring service continuity for internal and external customers. * Design, plan, and deploy changes to existing systems, driving ...

Dexterra

Director of Operations

Nepean, ON · On-site

What You'll Do As the Director of Operations , you will lead a portfolio of technical service operations across the Ottawa region. Reporting to senior leadership, you will be responsible for the ...

Nasdaq

Systems Operations Specialist

Toronto, ON · Hybrid

CA$84K - CA$115K/yr

Lead technical operations and application support for Nasdaq's global services, managing incidents and ensuring 24/7 system reliability. * Design, plan, and deploy changes to existing systems ...

Telesat

Senior SOC Training Technologist

Ottawa, ON · On-site

Responsibilities Designs, implements, and maintains training programs that support technical operations, safe operations, compliance, and new system onboarding. Schedules and facilitates training ...

Cority Software

DevOps Manager

Toronto, ON · On-site

As DevOps Manager, you will guide and mentor the technical and professional development of team members. You will provide continuous feedback, address underperformance, and recognize individual ...

Zafin

AI Operations Leader

Toronto, ON · On-site

Typically, 6-12 years of experience in technical operations, shared services management, engineering operations, delivery management, or related fields, including demonstrated people leadership and ...

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Technical Operations information

See Ontario salary details

$26K

$86.5K

$174.5K

How much do technical operations jobs pay per year?

As of Aug 28, 2026, the average yearly pay for technical operations in Ontario is $86,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is technical operations?

A Technical Operations job involves managing and optimizing the technical infrastructure, processes, and systems that support a company's operations. This can include troubleshooting technical issues, maintaining hardware and software, ensuring system reliability, and improving efficiency. Professionals in this role work closely with engineering, IT, and production teams to ensure seamless operations. They may also be responsible for implementing technical best practices, monitoring performance metrics, and ensuring compliance with industry standards. The role varies by industry but generally focuses on ensuring technical systems run smoothly and efficiently.

What does a technical operations professional do?

Professionals in Technical Operations are typically responsible for monitoring system performance, addressing technical incidents, and maintaining the reliability of key infrastructure. Daily tasks may include reviewing alerts, troubleshooting service disruptions, implementing operational procedures, and coordinating with engineering or product teams to resolve complex issues. You may also participate in system upgrades, document processes, and contribute to operational improvements. The role often involves working collaboratively in a fast-paced, 24/7 environment to support continuous business operations and minimize downtime.

What skills and qualifications are needed for technical operations?

To thrive in Technical Operations, you need strong analytical abilities, technical troubleshooting skills, and a background in IT, engineering, or a related field. Familiarity with monitoring tools, ticketing systems, cloud platforms, and relevant certifications like ITIL or AWS Certified Solutions Architect is highly beneficial. Excellent problem-solving, communication, and teamwork skills help you respond quickly to incidents and collaborate effectively across departments. These abilities ensure seamless operational performance, efficient issue resolution, and support the organization’s technical infrastructure.

What is a technical operations job?

A technical operations job involves managing and supporting the technical infrastructure, systems, and processes within an organization. It often includes tasks such as system administration, troubleshooting, monitoring, and ensuring the reliability and efficiency of technology services, requiring skills in IT, networking, and sometimes automation tools.

What are the most commonly searched types of Technical Operations jobs in Ontario?

The most popular types of Technical Operations jobs in Ontario are:

What job categories do people searching Technical Operations jobs in Ontario look for?

The top searched job categories for Technical Operations jobs in Ontario are:

Technical Operations jobs near you
Infographic showing various Technical Operations job openings in Ontario as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $86,454 per year, or $41.6 per hour.

Technical Operations Engineer

Markham, ON

Engage People Inc
See more jobs at Engage People Incexternal

CA$60K - CA$80K/yr

Full-time

Re-posted 2 days ago

Job description

OVERVIEW


The Technical Operations Engineer is responsible for assisting the Operations Management in maintenance, management and delivery of best-in-class technical and client support services. The Technical Operations Engineer acts as the primary support function for internal teams and external clients, resolving issues in person or with the support of the operations and development teams. The Technical Operations Engineer's scope of responsibilities includes incident management and prioritization of tasks within the production systems and clients. The Technical Operations Engineer must be able to efficiently manage time and prioritize and/or escalate technical issues for a prompt closure.


RESPONSIBILITIES


  • Manages ticket queues and incident escalations reported via the Engage ITSM and monitoring systems.
  • Assists in conducting root cause analyses for incidents and proposing preventive measures.
  • Performs daily prioritization tasks, ensuring the right things are being worked on.
  • Acts as the first point of contact for customers (internal and external) seeking technical assistance.
  • Qualifies and documents problems raised by customers, including reproduction steps and investigation notes.
  • Takes ownership of support issues and seeks closure while ensuring all relevant support procedures are followed to client satisfaction, Operational processes and Compliance.
  • Escalates complex incidents to the relevant internal or external support team.
  • Provides advice to customers on systems, products and services which are available to them.
  • Maintains sound understanding of Engage products and the impact of any failure/problems.
  • Handles support of service requests which relate to all technology including workstations, servers, printers, networks, and vendor specific hardware and software.
  • Performs installation configuration and deployment of new and existing software in line with defined procedures.
  • Participates in an out of hours support schedule.
  • Supports the Applications Engineers by driving assigned Level 2 tickets to resolution.
  • Performs other related duties as required.


QUALIFICATIONS


  • Bachelor's degree in Computer Science, Engineering, or a related discipline from an accredited institution.
  • One to two years of experience in a related role with end-user facing responsibilities.
  • Previous 1st line support experience or equivalent.
  • Previous experience working with ITSM systems and support tools.
  • Ability to describe technical solutions when communicating with other technologists.
  • Experience with PHP frameworks and familiar with modern Javascript frameworks (React, Vue, or Angular).
  • Understanding of AWS cloud services and concepts such as S3, EC2, ECS, Lambda, and VPC.
  • Understanding of MySQL database queries, shell scripting and Linux commands.
  • Good understanding of SOC2/PCI and other audit/compliance standards.
  • Experience with software deployment, Docker, Git, Bitbucket is an asset.
  • Exceptional interpersonal, presentation, written and verbal communication skills.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent prioritization, organizational, and multitasking skills.
  • Ability to adapt and navigate well through change.


Compensation:Annual base pay of $60,000.00-$80,000.00 CAD, depending on experience and qualifications, plus performance-based bonus.


Vacancy Notice:This job posting represents an existing vacancy that Engage is actively seeking to fill.


AI Disclosure:AI is not used to screen, assess, or select applicants.


We thank all applicants for their interest in Engage, however, only those selected for an interview will be contacted.


Engage is an equal opportunity employer committed to diversity in the workplace. In addition, Engage is committed to providing accommodations for people with disabilities during the recruitment and selection process. In the event you require any accommodations, please advise us in advance and we will work with you to meet your needs.


Values: Integrity/Teamwork/Diversity/Innovation/Courage

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