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The Guthrie Clinic

The Technical Operations Coordinator is responsible for supporting and troubleshooting technology across the virtual care platform, partner hospital environments, and The Guthrie Clinic's (TGC ...

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How much do technical operations coordinator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What are the main responsibilities of a technical operations coordinator?

A Technical Operations Coordinator oversees and manages the daily technical and operational activities within an organization. Their duties often include coordinating communication between technical teams, troubleshooting issues, monitoring workflows, and ensuring that projects and processes run smoothly. They also help implement new technologies, maintain documentation, and support process improvements. This role requires strong organizational, problem-solving, and communication skills to ensure technical operations are efficient and effective.

How does a technical operations coordinator typically interact with cross-functional teams on a daily basis?

As a Technical Operations Coordinator, you will frequently collaborate with various departments such as IT, engineering, and customer support to ensure seamless operations. Your day-to-day responsibilities often involve coordinating project timelines, troubleshooting technical issues, and facilitating communication between technical and non-technical stakeholders. This role requires strong organizational skills and the ability to translate technical requirements into actionable tasks for different teams. Effective collaboration and clear communication are essential for resolving issues quickly and maintaining operational efficiency.

What are the key skills and qualifications needed to thrive as a technical operations coordinator, and why are they important?

To thrive as a Technical Operations Coordinator, you need strong organizational skills, technical troubleshooting abilities, and often a bachelor's degree in a relevant field such as information technology or operations management. Familiarity with workflow management tools, ticketing systems, and common IT platforms is typically required, and certifications like ITIL or PMP can be advantageous. Excellent communication, multitasking, and problem-solving skills help you collaborate across teams and respond effectively to operational challenges. These skills and qualifications ensure seamless technical processes, minimize downtime, and support efficient business operations.

What is the difference between Technical Operations Coordinator vs Network Operations Technician?

AspectTechnical Operations CoordinatorNetwork Operations Technician
CredentialsTypically requires a degree in IT, computer science, or related field; certifications like CompTIA Network+ or Cisco CCNA are commonOften requires similar certifications such as CompTIA Network+ or Cisco CCNA; some roles may accept relevant technical training
Work EnvironmentOffice-based with some on-site technical support; coordination across teams and departmentsPrimarily on-site or in data centers; focuses on network maintenance and troubleshooting
Employer & Industry UsageUsed in IT, telecommunications, and tech companies for coordinating technical operationsCommon in telecom, internet service providers, and large enterprise networks for network support

The Technical Operations Coordinator and Network Operations Technician roles share similar technical credentials and work environments, often within the same industries. The Coordinator focuses on overseeing overall technical processes and coordinating teams, while the Technician specializes in maintaining and troubleshooting network infrastructure.

How much do technical operations coordinators make in the US?

Technical Operations Coordinators in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and industry. Salaries can vary based on the complexity of technical systems managed and required certifications or skills.

What cities are hiring for Technical Operations Coordinator jobs?

Cities with the most Technical Operations Coordinator job openings:

What are the most commonly searched types of Technical Operations jobs?

The most popular types of Technical Operations jobs are:

What states have the most Technical Operations Coordinator jobs?

States with the most job openings for Technical Operations Coordinator jobs include:

What are popular job titles related to Technical Operations Coordinator jobs?

For Technical Operations Coordinator jobs, the most frequently searched job titles are:

Technical Operations Coordinator jobs near you
Infographic showing various Technical Operations Coordinator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.

Technical Operations Coordinator

Atlanta, GA • On-site

Lifeline Animal Project Inc
51 - 200 employees
Learn more about Lifeline Animal Project Incexternal

$45K/yr

Full-time

Posted 8 days ago

LifeLine Animal Project rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position: Technical Operations Coordinator

Department: Operations / Technical Operations

Reports To: IT Systems Solutions Manager

Location: 3180 Presidential Dr, Atlanta, GA 30340


Summary:

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

The Technical Operations Coordinator plans and coordinates reliable, secure, and effective

technology operations across LifeLine Animal Project. The role’s primary focus is organization-wide

technology planning, asset lifecycle management, systems administration, vendor coordination,

staff enablement, and operational improvement. The Coordinator also ensures that employees

receive responsive technology support and that recurring issues inform longer-term solutions.

Reporting to the IT Systems Solutions Manager, the Coordinator manages assigned priorities with

substantial day-to-day autonomy, evaluates competing operational needs, determines appropriate

courses of action within delegated authority, and recommends solutions that affect multiple

locations and departments. The position serves employees at all LifeLine locations and remote staff

and is the first point of contact for troubleshooting county-owned equipment at county-affiliated

locations before escalation to the appropriate County IT department.

Essential Job Functions:

This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

Uphold the standards and values of LifeLine Animal Project:

Save Lives -- Build Community -- Be Exceptional Stewards -- Be Courageous -- 

Be Compassionate -- Take Responsibility -- Respect, Embrace and Celebrate Diversity

  • Own and maintain the annual technology work plan in alignment with organizational priorities and the direction of the IT Systems Solutions Manager, establishing timelines, dependencies, resource needs, and implementation priorities across locations.
  • Coordinate the full lifecycle of organizational technology equipment, including inventory, assignment, configuration, maintenance, repair, secure storage, replacement planning, and disposition.
  • Maintain accurate asset records, equipment standards, procedures, and supporting documentation across all locations.
  • Assess equipment needs and make courageously repair-versus-replacement and purchasing decisions within approved budgets, policies, technical standards, and delegated authority, considering lifecycle, cost, compatibility, security, and operational impact.
  • Evaluate and select equipment, vendors, and service options within delegated authority; coordinate approved purchases and manage vendor performance and relationships.
  • Serve as the primary LifeLine contact for county-owned technology equipment at county-affiliated locations; troubleshoot issues, document findings, and escalate to County IT when appropriate.
  • Coordinate and provide timely desktop, software, account, network, phone, and peripheral support with compassion to onsite and remote staff, balancing immediate service needs with organization-wide priorities.
  • Monitor the technology request queue; assess urgency and operational impact, prioritize work, communicate status, resolve issues within the role's scope, and escalate when needed.
  • Administer Google Workspace user accounts, groups, access, and approved settings in accordance with established security policies and authorization procedures.
  • Support LifeLine phone, internet, Wi-Fi, mobile device, iPhone, and Google Voice services and coordinate with service providers as needed.
  • Follow approved information-security, access-control, data-handling, and equipment-management practices; promptly report suspected security incidents or policy exceptions.
  • Take responsibility to document recurring issues, resolutions, configurations, and support procedures to improve consistency and reduce future disruption.
  • Design and deliver practical technology onboarding and training for new and current staff, including job aids and reference materials.
  • Consult with departments to evaluate workflow needs, identify technology barriers, compare available solutions, and implement or recommend improvements within approved systems and resources, supporting our effort to save lives. 
  • Support adoption of new software and improved data-collection practices by assisting with setup, testing, training, troubleshooting, and documentation.
  • Assist teams with accurate and timely data collection for operational, grant, and county reporting; escalate questions concerning data definitions, analysis, or governance to the appropriate owner.
  • Collect user feedback and monitor recurring support trends to inform planning, training, equipment standards, and process improvements.
  • Maintain a dependable schedule for onsite support across LifeLine locations and attend meetings virtually or in person as needed.
  • Build community by fostering collaborative relationships with staff, volunteers, vendors, and public-sector technology partners while communicating clearly and respectfully with users of varying technical skill levels.
  • Respect, embrace, and celebrate diversity by operating with a judgment-free mindset and supporting an inclusive workplace and community.
  • Continue education by participating in LifeLine's 40-hour annual training requirement and pursuing relevant professional development.
  • Exhibit exceptional stewardship by maintaining organized, safe, and professional work and equipment-storage areas.
  • Independently plan, prioritize, and carry out assigned responsibilities; evaluate alternatives; and make operational decisions within approved policies, security standards, budgets, system permissions, and delegated authority. Decisions and recommendations may be reviewed by the IT Systems Solutions Manager.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Compassion for animals and the people who love and care for them.
  • Demonstrated ability to diagnose and resolve hardware, software, account, network, and peripheral issues.
  • Experience administering Google Workspace or a comparable cloud productivity environment.
  • Strong organization, documentation, recordkeeping, prioritization, and follow-through skills.
  • Sound judgment and the ability to work independently within established policies, standards, budgets, and escalation pathways.
  • Clear, patient, and service-oriented communication with people at all organizational levels and with varying levels of technical knowledge.
  • Ability to manage competing requests across multiple locations while maintaining accurate status updates and documentation.
  • Ability and willingness to work as a collaborative team member and maintain positive working relationships.
  • Reliable transportation and the ability to travel among LifeLine locations promptly and regularly.
  • Ability to pass required background screening.

Education and/or Experience:

High school diploma or equivalent and at least three years of relevant experience in end-user technology support, IT asset management, systems administration, or a closely related field required; an equivalent combination of education and experience will be considered. An associate degree or higher in information technology, computer systems, business operations, or a related field is preferred. Relevant certifications such as CompTIA A+, Network+, Google Workspace Administrator, ITIL Foundation, or equivalent practical training are also preferred.

Work Environment:

This position works in office, shelter, clinic, and operational environments and may occasionally work remotely as approved. The employee may be exposed to kennel odors, animal noise, cleaning products, and animals that are stray, injured, ill, fearful, or aggressive. The role requires regular movement among work areas and locations and the ability to set up, move, and carry typical computer and peripheral equipment, with reasonable accommodation as required by law.



What LifeLine Animal Project employees say

Hours and flexibility

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