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Technical Operations Support Specialist Jobs (NOW HIRING)

Legend Biotech USA, Inc.

$52K - $70K/yr

Role OverviewThe CAR-T Operations Support Specialist will be part of the Technical Operations team responsible for the production of a personalized cell therapy to support both clinical and ...

Legend Biotech US

Operations Support Specialist

Raritan, NJ · On-site

$52K - $70K/yr

Role Overview The CAR-T Operations Support Specialist will be part of the Technical Operations team responsible for the production of a personalized cell therapy to support both clinical and ...

US Government Jobs

Operations Support Specialist

$52K - $70K/yr

Operations Support Specialist Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support ...

US Government Jobs

Operations Support Specialist

$52K - $70K/yr

Operations Support Specialist Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support ...

Cherokee Federal

Operations Support Specialist

Dulles, VA · On-site

$160K - $170K/yr

Operations Support Specialist This position requires an active TS/SCI with Full Scope Polygraph clearance. A government contract requires that this position be restricted to U.S. citizens or legal ...

Phenom People

Operations Support Specialist

Newark, DE · On-site

$50K - $67K/yr

Operations Support Specialist Essential functions are fundamental, core functions common to all ... provides basic technical guidance to State agencies and the public; refers individuals to ...

Stellar Solutions

Operations Support Specialist

Las Cruces, NM · On-site

$36K - $49K/yr

Operations Support Specialist Job Locations US-NM-Las Cruces ID 2026-1988 Category Systems Engineer ... Maintain comprehensive technical awareness of regional system operations, vulnerabilities, threat ...

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Technical Operations Support Specialist information

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How much do technical operations support specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical operations support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Technical Operations Support Specialist vs Network Support Technician?

AspectTechnical Operations Support SpecialistNetwork Support Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+; relevant technical knowledgeOften requires CompTIA Network+ or Cisco certifications; focus on networking skills
Work EnvironmentSupports IT infrastructure, hardware, and software across organizationsFocuses on troubleshooting and maintaining network hardware and connectivity
Employer & Industry UsageUsed in various industries including tech, healthcare, financePrimarily in IT, telecommunications, and networking companies
Search & Comparison IntentCommonly compared for technical support roles involving multiple systemsCompared for specialized networking support roles

The Technical Operations Support Specialist and Network Support Technician roles share overlapping skills in troubleshooting and technical support. However, the specialist has a broader scope, supporting both hardware and software systems, while the technician focuses specifically on network infrastructure. Both roles require relevant certifications and are vital in maintaining organizational IT and network health.

What does a Technical Operations Support Specialist do?

A Technical Operations Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues within an organization. They monitor systems, resolve technical problems, and ensure smooth operation of IT infrastructure, often using tools like ticketing systems and remote support software. Strong problem-solving skills and technical knowledge are essential for this role.

What cities are hiring for Technical Operations Support Specialist jobs?

Cities with the most Technical Operations Support Specialist job openings:

What states have the most Technical Operations Support Specialist jobs?

States with the most job openings for Technical Operations Support Specialist jobs include:

What are popular job titles related to Technical Operations Support Specialist jobs?

For Technical Operations Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Technical Operations Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Operations Support Specialist

Newtown Square, PA • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$23 - $25/hr

Contractor

Posted 25 days ago

Job description

Job Title: Operations Support Specialist Type: Contract To Hire Compensation: $23.00 - $25.00 Work Model: Remote – offsite Hours: 40.0 Security Clearance: Not specified

Operational Support Specialist to support the day-to-day operations of the Authorized Training Partner (ATP) program. This is a non-technical, operations-focused role centered on managing email communications, maintaining accurate CRM records, supporting approval workflows, and ensuring timely follow-up with instructors and partners.

The ideal candidate has 2–3 years of customer service or operational support experience, strong written communication skills, and experience managing a high-volume email inbox and documenting activities in a CRM. This person should be comfortable working independently, following established processes, and using creativity and sound judgment to resolve issues and improve workflows.

Key Responsibilities

  • Manage daily ATP Trainer inbox operations, including reviewing, categorizing, prioritizing, and responding to inquiries.
  • Provide timely and professional email support to instructors, training partners, and other stakeholders.
  • Maintain accurate and detailed records of inquiries, requests, and resolutions within the CRM.
  • Support PDU and certification course approval workflows, ensuring requests are properly reviewed, documented, and routed.
  • Assist with instructor onboarding, badge management, and other ATP program administrative activities.
  • Review and categorize emails and requests according to established processes, templates, and escalation paths.
  • Identify issues requiring escalation and ensure they are routed to the appropriate team member.
  • Communicate with internal teams and external partners to gather information and move requests toward resolution.
  • Follow documented procedures while identifying opportunities to improve efficiency, consistency, and customer experience.
  • Support EPP administration and other program-related operational activities as needed.
  • Maintain organized documentation and ensure information in the CRM is accurate and up to date.
  • Use available technology and AI tools to improve categorization, workflow efficiency, and operational processes.

Qualifications

  • 2–3 years of customer service, operations, administrative, or program support experience.
  • Experience managing a company or department email inbox and handling multiple requests simultaneously.
  • Hands-on experience using a CRM to document customer interactions, requests, and resolutions.
  • Strong written communication skills with the ability to communicate professionally and clearly through email.
  • Highly organized with strong attention to detail and follow-through.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving skills and the ability to use good judgment when determining how to handle requests.
  • Comfortable following established processes while also identifying opportunities for improvement.
  • Dependable, punctual, and able to consistently work 8:00 AM–5:00 PM EST.
  • Experience with AI tools or email categorization/workflow tools is a plus.
  • Experience supporting training programs, certifications, professional development, or partner programs is a plus.

#M1 #LI- Ref: #431-IT Tampa

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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