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Technical Operations Support Specialist Jobs in Indiana

Remodel Health

Operations Support Specialist

Indianapolis, IN · On-site

$49K - $66K/yr

Provide support to internal operations teams by processing healthcare applications, responding to member requests, clerical data maintenance and account maintenance. * Promote application completion ...

Remodel Health

Operations Support Specialist

Indianapolis, IN · On-site

$49K - $66K/yr

Provide support to internal operations teams by processing healthcare applications, responding to member requests, clerical data maintenance and account maintenance. * Promote application completion ...

Socket.dev

Fleet Operations Support Specialist II

Carmel, IN · On-site

$51K - $68K/yr

Cox Fleet is currently hiring a Fleet Operations Support Specialist II, The Fleet Operations Support Specialist II will focus on managing, maintaining, and supporting driver service platforms while ...

Cox

Fleet Operations Support Specialist II

Carmel, IN · On-site

$18.17 - $27.31/hr

Cox Fleet is currently hiring a Fleet Operations Support Specialist II, The Fleet Operations Support Specialist II will focus on managing, maintaining, and supporting driver service platforms while ...

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Technical Operations Support Specialist information

What is the difference between Technical Operations Support Specialist vs Network Support Technician?

AspectTechnical Operations Support SpecialistNetwork Support Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+; relevant technical knowledgeOften requires CompTIA Network+ or Cisco certifications; focus on networking skills
Work EnvironmentSupports IT infrastructure, hardware, and software across organizationsFocuses on troubleshooting and maintaining network hardware and connectivity
Employer & Industry UsageUsed in various industries including tech, healthcare, financePrimarily in IT, telecommunications, and networking companies
Search & Comparison IntentCommonly compared for technical support roles involving multiple systemsCompared for specialized networking support roles

The Technical Operations Support Specialist and Network Support Technician roles share overlapping skills in troubleshooting and technical support. However, the specialist has a broader scope, supporting both hardware and software systems, while the technician focuses specifically on network infrastructure. Both roles require relevant certifications and are vital in maintaining organizational IT and network health.

What does a Technical Operations Support Specialist do?

A Technical Operations Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues within an organization. They monitor systems, resolve technical problems, and ensure smooth operation of IT infrastructure, often using tools like ticketing systems and remote support software. Strong problem-solving skills and technical knowledge are essential for this role.

What cities in Indiana are hiring for Technical Operations Support Specialist jobs?

Cities in Indiana with the most Technical Operations Support Specialist job openings:

Operations Support Specialist

Indianapolis, IN • On-site

Remodel Health
Software Development • 11 - 50 employees
Learn more about Remodel Healthexternal

$49K - $66K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Operations Support Specialist

Indianapolis, IN

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

We are looking for a highly driven, team-oriented self-starter to join the Operations side of our business! This role requires someone who is extremely organized, hardworking, an excellent communicator, and able to work independently. We are looking for someone who can stay focused and productive under pressure and thrives in a fast paced work environment. Our Operations team needs someone who is patient, cooperative, and flexible to serve clients and teammates as needed.

Responsibilities
  • Provide support to internal operations teams by processing healthcare applications, responding to member requests, clerical data maintenance and account maintenance.
  • Promote application completion follow up with customers as necessary.
  • Respond to member eligibility questions and verify enrollment statuses.
  • Ensure accuracy and compliance of enrollment processes for both on-exchange applications as well as direct to carrier.
  • Provide general administrative support as needed.
Qualifications
  • Bachelor's Degree required
  • Willingness to become health licensed.
  • 1+ years of experience in an professional work environment
  • Ability to learn new and complex computer system applications
  • Prior experience in health insurance enrollment is not required but highly valued.
Benefits
  • Full health benefits offering, including life, long-term disability, dental, and vision
  • Generous PTO
  • 401(k) match
  • Sabbatical PTO available after 5 years

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

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