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Director Technical Operations Jobs (NOW HIRING)

Hello Heart

Director, Technical Operations

$170K - $195K/yr

About the Role Hello Heart is looking for an experienced Director Technical Operations to lead the execution of hardware programs from early concept through mass production. Reporting into our Senior ...

Nerdio

Senior Director, Technical Operations

$180K - $200K/yr

About the role The Sr. Director of Technical Operations serves as the operational right hand - and strategic Chief of Staff - to the VP of Technical Solutions. This is a high-visibility, high-impact ...

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Director Technical Operations information

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$60.5K

$140.3K

$195K

How much do director technical operations jobs pay per year?

As of May 28, 2026, the average yearly pay for director technical operations in the United States is $140,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Technical Operations, and why are they important?

To excel as a Director of Technical Operations, you need extensive experience in operations management, project leadership, and a solid background in engineering or information technology, often backed by a relevant degree. Familiarity with IT service management tools, cloud platforms, and certifications like ITIL or PMP are commonly required. Exceptional communication, strategic thinking, and team leadership are critical soft skills that set high performers apart. These qualities are essential for aligning technical teams with business goals, ensuring efficient operations, and driving organizational growth.

How does a Director of Technical Operations typically collaborate with cross-functional teams to achieve organizational goals?

A Director of Technical Operations frequently partners with teams across engineering, product management, customer support, and IT to drive seamless technology delivery and operational efficiency. This role often involves coordinating large-scale projects, aligning technical resources with business priorities, and facilitating communication between technical and non-technical stakeholders. Effective collaboration ensures that operational strategies support overall company objectives and that projects are delivered on time and within budget. Regular meetings, status updates, and joint planning sessions are common practices to maintain alignment and foster a collaborative culture.

What does a Director of Technical Operations do?

A Director of Technical Operations oversees the technical aspects of a company's operations, ensuring that systems, processes, and teams function efficiently and effectively. They manage technical teams, develop strategies for system improvements, and coordinate cross-department efforts to meet organizational goals. Their responsibilities often include implementing best practices, maintaining service quality, and overseeing budgets and resource allocation for technical projects. This leadership role requires strong technical knowledge, management skills, and the ability to align technology initiatives with business objectives.

What is the difference between Director Technical Operations vs Operations Manager?

AspectDirector Technical OperationsOperations Manager
Required CredentialsBachelor's or Master's in Engineering, Business, or related field; often certifications in project management or technical areasBachelor's degree in Business, Management, or related field; certifications like PMP are common
Work EnvironmentOversees multiple teams, strategic planning, high-level decision making in technical settingsManages daily operations, team supervision, process implementation at the departmental level
Employer & Industry UsageUsed in tech, manufacturing, and engineering firms for senior technical leadershipCommon across various industries for operational oversight at the team or department level

The main difference is that the Director Technical Operations focuses on strategic, high-level technical oversight and long-term planning, while the Operations Manager handles day-to-day operational management and team supervision. Both roles require technical knowledge, but the director role is more strategic and broad in scope.

More about Director Technical Operations jobs
What cities are hiring for Director Technical Operations jobs? Cities with the most Director Technical Operations job openings:
What are the most commonly searched types of Technical Operations jobs? The most popular types of Technical Operations jobs are:
What states have the most Director Technical Operations jobs? States with the most job openings for Director Technical Operations jobs include:
What job categories do people searching Director Technical Operations jobs look for? The top searched job categories for Director Technical Operations jobs are:
Director Technical Operations jobs near you
Infographic showing various Director Technical Operations job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Temporary. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $140,312 per year, or $67.5 per hour.
Director, Technical Operations

Director, Technical Operations

Hello Heart

Remote

$170K - $195K/yr

Full-time

Posted 13 days ago

Job description

About Hello Heart:
Hello Heart is on a mission to make heart attacks a thing of the past.
We're an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen-identifying risk up to 10 days in advance versus 10 years in traditional clinical models.
This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.
We're defining how the #1 cause of death-heart disease-is managed in the AI era. Join us.
About the Role
Hello Heart is looking for an experienced Director Technical Operations to lead the execution of hardware programs from early concept through mass production. Reporting into our Senior Director, Product and Manufacturing Operations, you will partner across Product, Engineering, Operations, Quality, and Supply Chain to drive alignment, manage complexity, and deliver high-quality connected health products at scale.
This role is ideal for someone who combines deep hardware development experience with exceptional cross-functional leadership and operational rigor. You should thrive in fast-moving environments, proactively identify risks, and use AI fluently to improve execution, automate workflows, and increase team efficiency.
Responsibilities
  • Lead end-to-end hardware program execution from feasibility through mass production
  • Build and maintain integrated program plans across hardware, firmware, validation, manufacturing, quality, and supply chain functions
  • Drive cross-functional alignment across Mechanical Engineering, Electrical Engineering, Firmware, Operations, Quality, and external manufacturing partners
  • Own program schedules, milestones, dependencies, and risk management throughout the full product lifecycle
  • Coordinate EVT, DVT, PVT, and production readiness activities to ensure programs stay on track
  • Identify risks early, drive decision-making, and resolve blockers to maintain execution momentum
  • Partner with contract manufacturers and suppliers to support build readiness, production validation, and manufacturing ramp
  • Establish scalable processes, communication cadences, and execution frameworks that improve operational efficiency
  • Use AI tools proactively to streamline program management workflows, automate repetitive tasks, improve reporting, and accelerate execution
  • Build and maintain no-code AI workflows, automations, or agents that improve productivity, planning accuracy, risk tracking, documentation, and team coordination
Qualifications
  • Strong AI fluency with demonstrated ability building no-code AI workflows, automations, or AI agents that improve operational execution and team effectiveness
  • 10+ years of experience in hardware product development, technical program management, or related technical operations roles
  • Proven track record of delivering physical products from concept through mass production
  • Deep understanding of EVT, DVT, PVT, manufacturing validation, and production ramp processes
  • Strong technical background across hardware systems, firmware integration, manufacturing workflows, and supply chain operations
  • Experience with PCB and PCBA development, validation testing, tooling, packaging, and factory processes
  • Experience working with contract manufacturers, suppliers, and globally distributed cross-functional teams
  • Excellent communication, stakeholder management, and organizational leadership skills
  • Ability to balance strategic thinking with detailed execution in a fast-paced environment
  • Experience within medical device, digital health, consumer electronics, or other regulated hardware environments is preferred
  • Ability to travel internationally (approximately 20~30%)

The US base salary range for this full-time position is $170,000 to $195,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary and bonus only, and do not include equity or benefits.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

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