Director Technical Operations Jobs in Toronto, ON

Requisition ID: 255987 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Drive the delivery of CTO training and enablement initiatives to build Data, AI & Cloud capabilities across ScotiaTech and Enterprise. This role is responsible for scaled learning, content development and delivery. Leveraging emerging best practices, Scotia standards, and business use cases to define learning approach and requirements. Incumbent will also be accountable for the continuous curriculum iteration for Cloud, Data & AI as well as design and sustainment of any sandbox environments.

Is this role right for you? In this role, you will:

• Responsible for defining the technical enablement strategy and plans to support critical Data, AI & Cloud programs.  

• Partner with the Technical Engineering team and vendors to design technical training content, including labs, playbooks, reference architectures, and job aids 

• Ensure all environments and learning materials align with best practices, security requirements, and enterprise architecture standards 

• Maintain all training resources including sandbox training assets (lab guides, decks, demos, code samples, runbooks) and ensure any platform changes aligned to Scotia standards, and real business use cases 
• Lead ongoing requirements gathering to ensure training aligns with business priorities, technical needs, and adoption goals 

• Engage CIO teams to identify skill gaps, gather feedback, and validate expected learning outcomes 

• Define/refine success metrics and manage feedback loops for continuous improvement. 

• Localize all learning content to Scotia's identified learning platforms 
• Coordinate crossfunctional stakeholders to align training with policies, roadmaps, and readiness plans 

• Manage program operations including delivery calendars, registration, waitlists, attendance tracking, and reporting on learning/skill attainment metrics 

• Provide clear progress updates; identify risks, dependencies, and mitigation strategies 

• Support program communication and rollout planning across regions and teams 
• Support handson workshops and drop-in clinics for engineers, developers, architects, and infrastructure teams 

• Apply adult learning principles and the 702010 model to maximize practical skill development (guided labs, peer learning, office hours) 

• Conduct trainthetrainer refresher sessions for continuous capacity scaling across teams and regions 
• Manage daytoday lab operations: sandbox provisioning, quotas, budgets, access, and environment cleanup 

• Implement guardrails and cost controls  

• Maintain images, reference architectures, and preconfigured templates  

• Monitor environment health, remediate issues, and coordinate with platform teams to ensure services remain current, stable, and compliant 

• Continuous improvement and update of training curriculum/content to align with Sandbox updates and business requirements 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Intermediate to advanced hands-on experience in Cloud, Data, and/or AI engineering or development. 

• Proven ability to design and deliver technical learning experiences, including workshops, labs, bootcamps, and hands-on enablement, with the ability to clearly explain complex concepts to diverse audiences. 

• Experience delivering enablement programs at scale e.g. cohorts, lab orchestration, and TraintheTrainer models. 

• Strong stakeholder management, written and verbal communication, and documentation skills. 

• Ability to work cross-functionally, influence without authority, and build and sustain a community of practice. 

• Focus on delivering practical, outcome-driven technical learning that addresses real-world business problems. 

• Ability to connect platform capabilities, guardrails, controls, and business outcomes to drive sustainable adoption and value. 

• Certifications: Relevant Cloud, Data, and/or AI certifications 

• Adult education or facilitation certification is an asset 

• Spanish proficiency is an asset. 

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.