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Director Technical Operations Jobs in Massachusetts

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Director Technical Operations information

See Massachusetts salary details

$66.1K

$153.2K

$213K

How much do director technical operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for director technical operations in Massachusetts is $153,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,300.00 and $186,800.00 per year, depending on experience, location, and employer.

What does a director of technical operations do?

A Director of Technical Operations oversees the technical aspects of a company's operations, ensuring that systems, processes, and teams function efficiently and effectively. They manage technical teams, develop strategies for system improvements, and coordinate cross-department efforts to meet organizational goals. Their responsibilities often include implementing best practices, maintaining service quality, and overseeing budgets and resource allocation for technical projects. This leadership role requires strong technical knowledge, management skills, and the ability to align technology initiatives with business objectives.

How does a director of technical operations typically collaborate with cross-functional teams to achieve organizational goals?

A Director of Technical Operations frequently partners with teams across engineering, product management, customer support, and IT to drive seamless technology delivery and operational efficiency. This role often involves coordinating large-scale projects, aligning technical resources with business priorities, and facilitating communication between technical and non-technical stakeholders. Effective collaboration ensures that operational strategies support overall company objectives and that projects are delivered on time and within budget. Regular meetings, status updates, and joint planning sessions are common practices to maintain alignment and foster a collaborative culture.

What are the key skills and qualifications needed to thrive as a director of technical operations, and why are they important?

To excel as a Director of Technical Operations, you need extensive experience in operations management, project leadership, and a solid background in engineering or information technology, often backed by a relevant degree. Familiarity with IT service management tools, cloud platforms, and certifications like ITIL or PMP are commonly required. Exceptional communication, strategic thinking, and team leadership are critical soft skills that set high performers apart. These qualities are essential for aligning technical teams with business goals, ensuring efficient operations, and driving organizational growth.

What is the difference between Director Technical Operations vs Operations Manager?

AspectDirector Technical OperationsOperations Manager
Required CredentialsBachelor's or Master's in Engineering, Business, or related field; often certifications in project management or technical areasBachelor's degree in Business, Management, or related field; certifications like PMP are common
Work EnvironmentOversees multiple teams, strategic planning, high-level decision making in technical settingsManages daily operations, team supervision, process implementation at the departmental level
Employer & Industry UsageUsed in tech, manufacturing, and engineering firms for senior technical leadershipCommon across various industries for operational oversight at the team or department level

The main difference is that the Director Technical Operations focuses on strategic, high-level technical oversight and long-term planning, while the Operations Manager handles day-to-day operational management and team supervision. Both roles require technical knowledge, but the director role is more strategic and broad in scope.

What are the most commonly searched types of Technical Operations jobs in Massachusetts?

The most popular types of Technical Operations jobs in Massachusetts are:

What are popular job titles related to Director Technical Operations jobs in Massachusetts?

For Director Technical Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Director Technical Operations jobs in Massachusetts look for?

The top searched job categories for Director Technical Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Director Technical Operations jobs?

Cities in Massachusetts with the most Director Technical Operations job openings:

Director Technical Operations jobs near you
Infographic showing various Director Technical Operations job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $153,238 per year, or $73.7 per hour.

Director, Technical Operations

pelican

South Deerfield, MA

Full-time

Retirement, PTO

Posted 4 days ago

Pelican Products rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

We're Hiring: Director, Technical Operations

Location: South Deerfield, MA
Company: Pelican 

Who We Are:

At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. 

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission. 

At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. 

What You'll Do: 

Modernize manufacturing. Build technical capability. Drive operational performance.

Pelican is seeking a Director of Technical Operations to serve as the senior technical leader for our South Deerfield manufacturing facility. Reporting to the Vice President of Operations, this leader will oversee Manufacturing Engineering, Mold Engineering, Maintenance, Equipment Reliability, Automation, and other technical functions critical to the performance and future of the operation.

This is a high-impact opportunity for a hands-on, forward-thinking manufacturing leader who can build strong technical teams while modernizing how the facility operates. You'll lead investments in equipment, automation, tooling, reliability, and manufacturing technology while partnering closely with Operations to improve safety, quality, uptime, throughput, capacity, and cost.

We're looking for someone who can see where manufacturing needs to go next—and build the people, processes, systems, and technology to get us there.

 

  • Lead the site's Manufacturing Engineering, Mold Engineering, Maintenance, Equipment Reliability, Automation, and technical operations functions
  • Build and develop a high-performing technical organization with strong leaders, clear accountability, technical standards, and succession plans
  • Define and execute a long-term manufacturing modernization strategy across equipment, automation, tooling, technology, systems, and processes
  • Drive improvements in safety, quality, productivity, throughput, capacity, cost, and overall manufacturing performance
  • Lead injection and rotational mold engineering, including tooling performance, optimization, maintenance, lifecycle management, and technical problem-solving
  • Transform Maintenance from a reactive model toward a proactive, reliability-centered organization through stronger preventive and predictive maintenance programs
  • Improve equipment uptime and reliability by attacking recurring failures, downtime, process constraints, and operational losses at their root cause
  • Develop and execute capital investment strategies for equipment, automation, tooling, infrastructure, and manufacturing capacity
  • Lead major technical and capital projects from business case and justification through implementation and measurable results
  • Evaluate and introduce new manufacturing technologies and automation that strengthen long-term capabilities and improve operational performance
  • Partner closely with Operations to solve complex manufacturing challenges and ensure Engineering and Maintenance are responsive, service-oriented partners to production
  • Champion Lean Manufacturing, continuous improvement, root cause analysis, and structured problem-solving
  • Establish and manage technical KPIs including OEE, downtime, equipment reliability, preventive maintenance effectiveness, and project performance
  • Partner across Operations, Quality, EHS, Supply Chain, Product Engineering, IT, and Finance to align technical priorities with business needs
  • Coach and develop technical leaders while building a culture of accountability, innovation, collaboration, continuous improvement, and execution
  • Perform additional duties as assigned

What We’re Looking For:

  • Bachelor's degree in Mechanical, Manufacturing, Industrial, Electrical Engineering, or a related technical discipline
  • 10+ years of progressive experience across engineering, manufacturing, maintenance, or technical operations
  • 5+ years of leadership experience managing engineering, maintenance, technical operations, or similar teams
  • Demonstrated experience leading both Manufacturing Engineering and Maintenance in a complex manufacturing environment
  • Strong expertise in equipment reliability, preventive and predictive maintenance, manufacturing processes, automation, and capital execution
  • Proven success improving uptime, productivity, quality, capacity, throughput, and/or manufacturing cost
  • Experience developing capital plans and leading significant equipment, automation, tooling, or technology investments
  • Strong knowledge of Lean Manufacturing, continuous improvement, root cause analysis, and structured problem-solving
  • Strong business judgment with the ability to connect technical investments to operational and financial results
  • Proven ability to lead change, develop technical talent, and influence across functions

What’s In It For You: 

Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.

  • Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities
  • 401k plan – with immediate match  
  • Great Benefits – several options including Pet insurance for our animal lovers. 
  • Health Savings Account Contribution
  • Wellness Discount Program 
  • Global Mental Wellness Program 
  • Quarterly Employee Celebration Days
  • Peer to Peer Recognition Program
  • Service Recognition Program
  • Amazing employee discount program on Pelican Products, Pelican branded apparel and gear 
  • Employee referral program – get paid to work with your trusted network.  
  • Beautiful New England location 
  • Onsite Gym
  • Established reputable brand offering premium products – you’ll be proud to represent Pelican! 

And more…  

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