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Technical Operation Specialist Jobs (NOW HIRING)

Ericsson

Operation Specialist

Plano, TX · On-site

We are seeking a highly skilled Operation Specialist -AI to design, develop, and implement AI ... Design and develop AI models, algorithms, and systems to solve business and technical problems.

MHI

Business Operation Specialist

Plano, TX · On-site

$92K - $108K/yr

The Business Operations Specialist provides administrative and operational support across sales ... Technical Documentation Management Support * Maintain technical documents, certifications, product ...

Omnicom

Account Operation Specialist

Skokie, IL · On-site

$18.25 - $24.75/hr

Account Management Account Operations Specialist Who We Are IMS represents leading brands at the ... technical troubleshooting and support to resolve cross-departmental challenges Execute priority ...

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Technical Operation Specialist information

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How much do technical operation specialist jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical operation specialist in the United States is $87,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operation Specialist vs Network Operations Technician?

AspectTechnical Operation SpecialistNetwork Operations Technician
Required CredentialsTypically an associate degree or relevant certifications in IT or technical supportSimilar certifications, often including network+ or CCNA
Work EnvironmentInvolves monitoring, troubleshooting, and maintaining technical systems across various industriesFocuses on network infrastructure, troubleshooting network issues, and maintaining connectivity
Employer & Industry UsageUsed in IT, telecommunications, and tech support sectorsCommon in telecom, internet service providers, and enterprise network teams
Search & Comparison IntentOften searched for when comparing technical support roles with network-specific rolesCompared to general technical support or network roles

The Technical Operation Specialist and Network Operations Technician roles share similarities in certifications and work environments, but the specialist has a broader focus on overall technical systems, while the technician concentrates specifically on network infrastructure and connectivity issues.

What are the key skills and qualifications needed to thrive as a technical operation specialist?

To thrive as a Technical Operation Specialist, you need a strong background in IT systems, troubleshooting, and operational processes, often supported by a degree in computer science or a related field. Familiarity with network monitoring tools, incident management platforms, and relevant certifications such as ITIL or CompTIA are typically expected. Exceptional problem-solving abilities, attention to detail, and effective communication skills help you stand out in this role. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain seamless operations within an organization.

How does a technical operation specialist typically collaborate with other departments to resolve technical issues?

Technical Operation Specialists frequently work cross-functionally with IT, engineering, and customer support teams to identify, troubleshoot, and resolve technical issues quickly and efficiently. They often act as a bridge between technical and non-technical staff, translating technical details into actionable information for stakeholders. Regular communication, clear documentation, and proactive coordination are key parts of their role, ensuring that service disruptions are minimized and solutions are effectively implemented.

What is a technical operation specialist?

Technical Operation Specialists are professionals responsible for ensuring the efficient and smooth operation of technical systems within an organization. They monitor, maintain, and troubleshoot hardware, software, and network infrastructure, often working closely with IT and engineering teams. Their duties may include system administration, incident response, and process optimization to minimize downtime and support business continuity. This role is critical in industries that rely heavily on technology and operational reliability.
More about Technical Operation Specialist jobs
What job categories do people searching Technical Operation Specialist jobs look for? The top searched job categories for Technical Operation Specialist jobs are:
Technical Operation Specialist jobs near you
Infographic showing various Technical Operation Specialist job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $87,353 per year, or $42 per hour.

Manager, Technical Operation

Holland America Group

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Holland America Line rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines

Job description


The Technical Operations Manager (TOM) serves as the primary shoreside technical leader and single point of accountability for assigned vessels, ensuring safe, reliable, compliant, and cost-effective operations. The role oversees technical support, maintenance planning, budgeting, dry-dock execution, regulatory compliance, and the resolution of complex technical issues. As leader of the vessel support POD, the TOM provides functional direction to a multidisciplinary team, including technical and operational specialists, to ensure the effective execution of maintenance, repair, and operational priorities. Acting as the key liaison between shipboard and shoreside stakeholders, the TOM drives collaboration, resource alignment, and informed decision-making to maximize vessel performance and operational readiness.
Essential Functions:
  • Serve as the designated technical operations leader and primary shore-side point of accountability for assigned vessels, directing the resolution of complex technical issues and coordinating cross-functional support from marine operations, asset management, shipboard leadership, and external service providers to maintain safe and reliable vessel operations.
  • Lead the development and execution of long-term technical operations strategies for assigned vessels, including annual operating and capital budget planning, lifecycle maintenance planning, dry dock scope development, and major repair initiatives, ensuring alignment with operational requirements and business objectives.
  • Serve as the single point of contact for all technical matters, ensuring the timely communication and implementation of technical updates, regulatory changes, operational priorities, and strategic initiatives.
  • Direct the planning, coordination, and execution of vessel maintenance, repairs, inspections, surveys, certifications, conversions, modifications, and dry dock activities, ensuring work is completed safely, efficiently, within budget, and in accordance with company and regulatory standards.
  • Manage technical operating and maintenance budgets for assigned vessels, including forecasting, expenditure control, and approval of requisitions for equipment, spare parts, materials, services, and consumables, ensuring effective stewardship of financial resources and achievement of cost objectives.
  • Ensure the effective implementation and continuous improvement of the Planned Maintenance System (PMS) through collaboration with shipboard and shore-side teams, driving maintenance compliance, asset reliability, and operational readiness across assigned vessels.
  • Maintain accountability for vessel compliance with all applicable Flag State, Port State, U.S. Coast Guard, Classification Society, USPH, and other regulatory requirements. Monitor and drive the timely resolution of Conditions of Class (CoC), statutory deficiencies, audit findings, non-conformities, and corrective actions to ensure continuous compliance and minimize operational risk.

Knowledge, Skills & Abilities:
  • Scope: Responsible for the technical operation, maintenance planning, regulatory compliance, and budget management of assigned vessels. Serves as the primary shoreside technical owner for a portfolio of ships, partnering with shipboard leadership and cross-functional stakeholders to ensure vessel reliability, operational readiness, safety, and cost-effective performance. Oversees the planning and execution of maintenance programs, dry docks, capital projects, and major repairs throughout the vessel lifecycle.
  • Problem solving: Resolves complex technical, operational, and regulatory issues that may impact vessel safety, reliability, compliance, schedules, or operating costs. Evaluates situations involving multiple stakeholders, competing priorities, and operational risks, exercising independent judgment to develop practical solutions and drive timely resolution. Balances technical requirements, regulatory obligations, business objectives, and budget considerations in decision-making.
  • Impact: Decisions directly affect vessel availability, regulatory compliance, operational efficiency, maintenance costs, guest experience, and overall fleet performance. The role plays a critical part in mitigating operational and compliance risks, optimizing asset reliability, and ensuring the successful execution of maintenance, repair, and dry-dock activities. Effective performance contributes to the safe and uninterrupted operation of assigned vessels and supports broader fleet objectives.
  • Leadership: Leads a multidisciplinary vessel support POD and provides functional direction to technical and operational specialists supporting assigned vessels. Establishes priorities, aligns resources, and drives collaboration across shipboard and shoreside teams to achieve operational, financial, and compliance goals. Influences decision-making across multiple stakeholder groups, provides input into team member performance evaluations, and promotes a culture of accountability, continuous improvement, and operational excellence.

Essential/Minimum qualifications:
  • Bachelor's degree in Marine Engineering, Mechanical Engineering, Naval Architecture, Marine Transportation, or a related technical discipline.
  • Strong knowledge of marine engineering systems, vessel maintenance practices, and shipboard operations.
  • Thorough understanding of international maritime regulations and standards, including Flag State, Port State Control, Classification Society, SOLAS, MARPOL, ISM Code, and U.S. Coast Guard requirements.
  • Demonstrated experience in technical budgeting, cost control, and lifecycle asset management.
  • Strong project management skills with experience coordinating dry docks, major repairs, conversions, or capital projects.
  • Excellent leadership, communication, stakeholder management, and relationship-building skills.
  • Proficiency with computerized maintenance management systems (CMMS), preferred experience with Infoship or similar vessel maintenance platforms.
  • Ability to manage multiple priorities and make sound decisions in a fast-paced operational environment.

Essential experience required
  • 7+ years of progressive experience in marine engineering, technical operations, vessel management, shipboard engineering, or a related maritime field.
  • Experience managing vessel maintenance programs, dry-dock planning and execution, repairs, and technical projects.
  • Experience developing and managing operational and capital budgets.
  • Experience working with maritime regulatory bodies, classification societies, flag administrations, and external service providers.
  • Demonstrated success leading cross-functional teams and influencing stakeholders across shipboard and shoreside organizations.
  • Experience evaluating technical risks, solving complex operational challenges, and driving operational improvements.
  • Prior shoreside technical management experience within the cruise, maritime, or shipping industry preferred.

Travel: 25-50% with shipboard travel likely
Work Conditions: Work may require employee to work inside and/or outside with exposure to changing climate and/or operate machinery.
Physical Demands. May need to stand for long periods of time.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
    • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
    • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement
    • On-site Fitness center at our Miami campus

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About Us
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
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