Iserv

27 Iserv Technical Operations Manager Jobs Hiring Near You

Sonny's BBQ Team Lead

Lake City, FL · On-site

$15 - $18/hr

iServ Team Lead (licensed franchisee of Sonny's BBQ) - Lake City, FL Position Type: Full-time, ... the Management Team in overseeing store operations * Lead shifts with energy, clarity, and a ...

Sonny's BBQ Team Lead

Jacksonville, FL · On-site

$17 - $18/hr

iServ Team Lead (licensed franchisee of Sonny's BBQ) - Jacksonville, FL Position Type: Full-time, ... the Management Team in overseeing store operations * Lead shifts with energy, clarity, and a ...

As a growing Management company, iServ is one of the largest franchisees of Sonny's BBQ, operating ... iserv.team Hours of Operation: Sunday-Thursday 11AM-9PM / Friday-Saturday 11AM-9:30PM ISM

Payroll Coordinator

Ocala, FL · On-site

$45K - $55K/yr

... manage sensitive information with professionalism and care. As part of the iServ team, the Payroll Coordinator will play an important role in supporting our commitment to operational excellence ...

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iServ Team Lead (licensed franchisee of Sonny's BBQ) - Palatka, FL Position Type: Full-time, hourly ... the Management Team in overseeing store operations * Lead shifts with energy, clarity, and a ...

Sonny's BBQ Team Lead

Jacksonville, FL · On-site

$17 - $18/hr

iServ Team Lead (licensed franchisee of Sonny's BBQ) - Jacksonville, FL Position Type: Full-time, ... the Management Team in overseeing store operations * Lead shifts with energy, clarity, and a ...

iServ / Sonny's BBQ - Restaurant Manager Location: Orlando, FL Company: The iServ Group - Licensed ... As a Sonny's BBQ Restaurant Manager, you'll be responsible for day-to-day operations, team ...

iServ / Sonny's BBQ - Restaurant Manager Location: Ocala, FL Company: The iServ Group - Licensed ... As a Sonny's BBQ Restaurant Manager , you'll be responsible for day-to-day operations, team ...

THE ISERV GROUP, INC. provides employment to iServ, LLC., an Ocala, Florida based, multi-brand ... Monitor and manage inventory levels, restocking supplies as needed * Follow all safety and ...

Payroll Coordinator

Ocala, FL

$21 - $28/hr

... manage sensitive information with professionalism and care. As part of the iServ team, the Payroll Coordinator will play an important role in supporting our commitment to operational excellence ...

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Iserv Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What other companies are hiring for Technical Operations Manager jobs?
What are the most popular categories at Iserv?
Infographic showing various Technical Operations Manager job openings at Iserv in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Sonny's BBQ Team Lead

iServ

Lake City, FL • On-site

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

iServ Team Lead (licensed franchisee of Sonny's BBQ) - Lake City, FL
Position Type: Full-time, hourly, on-site
Pay Rate: $15-$18 per hour
At iServ, we believe great businesses are built by people who care deeply-about their team, their guests, and their purpose. If you're passionate about growing in restaurant leadership, enjoys the hands-on management style, and leads with integrity while serving others in a fast-paced, people-first environment, this could be the place for you.
Who We Are
The iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands-Sonny's BBQ and Giovanni's Pizzeria & Kitchen-while striving to be a top employer and trusted community partner.
The Opportunity
We're looking for a Sonny's BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you'll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow.
This is more than a shift leadership role-it's an opportunity to make a meaningful impact on people every day.
What You'll Do
  • Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
  • Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
  • Create a fun, engaging, and welcoming environment for guests and team members alike
  • Model and reinforce iServ's mission, values, and culture in every interaction
  • Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
  • Support onboarding and training of new team members
  • Ensure food safety, cleanliness, and operational standards are consistently met
  • Communicate effectively with management on team performance and opportunities
  • Jump in where needed-whether assisting guests, running POS, or supporting the kitchen

What We're Looking For
  • Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
  • General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
  • Passion for hospitality and creating memorable guest experiences
  • A natural leader who puts people first
  • Someone who thrives in a team environment and leads by example
  • Strong communicator with a positive, solutions-focused mindset
  • Ability to stay organized and energized in a fast-paced setting
  • Minimum 21 years of age with a valid driver's license. Must be able to pass driver insurability check and have reliable transportation
  • Ability to maintain a flexible schedule and cover shifts on busy days/special events
  • Must be able to submit and pass a background check & drug test

What You'll Receive
  • 40 hrs. PTO
  • Work/life balance that supports your well-being
  • 401(k) with employer match
  • Health, dental, and vision insurance with company contribution
  • Company-paid life insurance
  • Team member food discounts
  • Ongoing development and growth opportunities
  • Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
  • Opportunities to give back through community service

Why iServ?
At iServ, we don't just run restaurants-we build people. We believe work should be meaningful, growth should be intentional, and leadership should be rooted in service. If you're looking for a place where your work matters and your values align, we'd love to meet you.
Apply today and be part of something bigger.
For more information log on to www.iServTeam.com
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