iServ Team Lead (licensed franchisee of Sonny's BBQ) - Lake City, FLPosition Type: Full-time, hourly, on-sitePay Rate: $15-$18 per hourAt iServ, we believe great businesses are built by people who care deeply-about their team, their guests, and their purpose. If you're passionate about growing in restaurant leadership, enjoys the hands-on management style, and leads with integrity while serving others in a fast-paced, people-first environment, this could be the place for you.
Who We AreThe iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands-Sonny's BBQ and Giovanni's Pizzeria & Kitchen-while striving to be a top employer and trusted community partner.
The OpportunityWe're looking for a Sonny's BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you'll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow.
This is more than a shift leadership role-it's an opportunity to make a meaningful impact on people every day.
What You'll Do - Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
- Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
- Create a fun, engaging, and welcoming environment for guests and team members alike
- Model and reinforce iServ's mission, values, and culture in every interaction
- Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
- Support onboarding and training of new team members
- Ensure food safety, cleanliness, and operational standards are consistently met
- Communicate effectively with management on team performance and opportunities
- Jump in where needed-whether assisting guests, running POS, or supporting the kitchen
What We're Looking For - Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
- General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
- Passion for hospitality and creating memorable guest experiences
- A natural leader who puts people first
- Someone who thrives in a team environment and leads by example
- Strong communicator with a positive, solutions-focused mindset
- Ability to stay organized and energized in a fast-paced setting
- Minimum 21 years of age with a valid driver's license. Must be able to pass driver insurability check and have reliable transportation
- Ability to maintain a flexible schedule and cover shifts on busy days/special events
- Must be able to submit and pass a background check & drug test
What You'll Receive - 40 hrs. PTO
- Work/life balance that supports your well-being
- 401(k) with employer match
- Health, dental, and vision insurance with company contribution
- Company-paid life insurance
- Team member food discounts
- Ongoing development and growth opportunities
- Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
- Opportunities to give back through community service
Why iServ?At iServ, we don't just run restaurants-we build people. We believe work should be meaningful, growth should be intentional, and leadership should be rooted in service. If you're looking for a place where your work matters and your values align, we'd love to meet you.
Apply today and be part of something bigger.
For more information log on to www.iServTeam.com ISM