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Senior Operations Analyst Jobs (NOW HIRING)

Olgoonik Corporation

Sr. Operations Analyst

Tampa, FL · On-site

The Operations Analyst Sr. is responsible for and will oversee the development and analysis of complex organizational plans and metrics designed to identify, manage, and direct critical resources.

Jj

Senior Operations Analyst

Bridgewater, MA · On-site

Bridgewater, Massachusetts, United States of America Johnson & Johnson is hiring for a Senior Operations Analyst within the Orthopaedics Supply Chain Deliver Team. The Senior Analyst will serve as a ...

Flexe

Senior Operations Analyst

Seattle, WA · On-site +1

$82K - $115K/yr

Flexe.com The Senior Operations Analyst supports day-to-day operations for medium-sized, moderately complex accounts, serving as a Flexe platform expert and driving process/product improvements.

Ryan Specialty

Senior Operations Analyst

Position Summary The Senior Operations Analyst will support strategic business initiatives including RT Specialty's business process design and shared service solutions. This position will be a vital ...

Careen, Inc.

Sr. Operations Analyst

New Ulm, MN · On-site

$85K - $105K/yr

Analyze sales orders, manufacturing cycles, inventory, throughput, and margin trends * Support SIOP/S&OP planning and operational forecasting * Identify opportunities for margin expansion, working ...

Careen Inc.

Sr. Operations Analyst

New Ulm, MN · On-site

$85K - $105K/yr

Analyze sales orders, manufacturing cycles, inventory, throughput, and margin trends * Support SIOP/S&OP planning and operational forecasting * Identify opportunities for margin expansion, working ...

Windings, Inc.

Sr. Operations Analyst

New Ulm, MN

$85K - $105K/yr

Analyze sales orders, manufacturing cycles, inventory, throughput, and margin trends * Support SIOP/S&OP planning and operational forecasting * Identify opportunities for margin expansion, working ...

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Senior Operations Analyst information

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How much do senior operations analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for senior operations analyst in the United States is $95,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $109,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior operations analyst?

To thrive as a Senior Operations Analyst, you need strong analytical abilities, process optimization expertise, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau or Power BI, as well as experience with ERP systems, is typically expected. Exceptional problem-solving, communication, and stakeholder management skills help you drive operational improvements and foster collaboration. These skills and qualities are crucial for identifying inefficiencies, supporting data-driven decision-making, and ensuring smooth organizational operations.

What does a senior operations analyst do?

A Senior Operations Analyst is responsible for analyzing and improving organizational processes to enhance efficiency and productivity. They collect and interpret data related to business operations, identify trends and areas for improvement, and recommend actionable solutions. Senior Operations Analysts often collaborate with various departments to implement process improvements, optimize resource allocation, and support strategic decision-making. Their expertise helps organizations streamline operations, reduce costs, and achieve business goals.

What are some common challenges faced by senior operations analysts, and how can they be addressed?

Senior Operations Analysts often encounter challenges such as managing large datasets, navigating cross-departmental communication, and balancing multiple high-priority projects simultaneously. To address these, it's helpful to develop strong data management skills, use collaborative tools for effective communication, and adopt project management techniques to prioritize tasks. Building strong relationships with stakeholders and staying current with industry best practices also play a key role in overcoming these challenges.
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Senior Operations Analyst jobs near you
Infographic showing various Senior Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $95,349 per year, or $45.8 per hour.

Sr. Operations Analyst

Pacific Life Insurance Company

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Pacific Life rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

228th of 307 rated insurance

Job description

Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Sr. Operations Analyst to join our team in Omaha, NE or Newport Beach, CA.
The Senior Operations Analyst serves as a strategic partner to business leaders by owning the Quality Control framework for back office operations and delivering actionable insights through advanced data analysis and reporting. This role combines QC oversight, business analysis, and data analytics to ensure operational service delivery is performed in line with expectations, SLAs, and regulatory requirements - while also supporting decision-making, improving operational efficiency, and driving cost reduction across the organization. Sitting within the business/Operations team, the position serves as the bridge between Operations and Technology, translating business and QC needs into clear reporting requirements without owning system build or development. The role plays a critical part in driving operational health, mitigating risk, and enhancing reporting capabilities that align with business objectives.
How you'll help move us forward:
Reporting Responsibilities
  • Researches, collects, analyzes, models, and reports on data used to support decisions on day-to-day operations and to assess business and performance issues with a focus on quality, productivity, efficiency, and cost reduction.
  • Researches internal and external best practices and QC benchmarks to establish standards for use in evaluating operations.
  • Supports reporting across the operating model, with the ability to deliver platform-specific and integrated views - including QC dashboards, SLA performance, and error trend reporting.
  • Understands end-to-end business drivers, including valuation and pricing, and partners with Pricing/Actuarial teams to ensure reporting and analysis reflect core business economics.
  • Serves as the bridge between Operations and Technology, collaborating with cross-functional stakeholders (Operations, Technology, Finance, Compliance) to translate business and QC needs into clear reporting requirements - without owning build, development, or system configuration.
  • Researches, collects, and analyzes operational and performance data to identify trends, variances, and opportunities.
  • Identifies and recommends enhancements to reporting techniques, and analytical tools to drive operational health, and hands off well-scoped requirements to Technology for execution.
  • Identifies and fills operational reporting gaps by working directly with Operations leaders on high-impact process areas.

Quality Control (QC) Responsibilities
  • Champions the QC program based on strategy set by Operations Leader, including call QC, transactional QC, and process QC across in-house and outsourced (TPA/BPO) delivery channels, with sampling methodology, scorecards, and calibration protocols.
  • Ensures accountability across stakeholder groups and confirms service is performed in line with SOPs, contractual obligations, and regulatory expectations, flagging deviations, control gaps, and re-work trends through targeted and random sample reviews of transactions (e.g., overpayments, enhanced death processing, annuity certificates, disbursements).
  • In partnership with Operations Leadership, drive corrective action plans (CAPs) and coaching feedback loops, converting QC findings into SOP updates, training opportunities, and process refinements.
  • Maintain an audit-ready trail of QC reviews, findings, and resolutions to support internal audit, compliance, and external regulatory reviews.

The experience you bring:
  • Bachelor's degree in Statistics, Mathematics, Computer Science, Business, or a related field (or equivalent experience).
  • 5+ years of combined experience in operations quality control/business analysis, and/or data analytics, preferably within financial services, insurance, or annuity back office operations, and visualization using tools such as PowerBI, Qlik or Tableau.
  • Demonstrated experience championing the QC program with oversight and partnership from key stake holders (call QC, transactional QC, or process QC).

What makes you stand out:
  • Strong analytical and problem-solving skills with the ability to translate complex data and QC findings into actionable insights.
  • Excellent communication and stakeholder management skills, with the ability to deliver findings to senior leadership and influence corrective action.
  • Ability to work independently with limited guidance.
  • Familiarity with predictive modeling, statistical analysis, and business intelligence best practices.
  • Working knowledge of actuarial or pricing methodologies, either through prior actuarial/pricing roles or close partnership with actuarial teams in a business or analytics capacity is a plus.

Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$89,010.00 - $108,790.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

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About Pacific Life

Sourced by ZipRecruiter

When you purchase life insurance and retirement solutions, you're buying a promise. A promise that today, tomorrow or ten years from now, we'll be there. For more than 150 years, our clients have trusted Pacific Life to protect what matters most to them - their families, their businesses, their futures.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Newport Beach, CA, US

Year founded

1868

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