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Operations Analyst Contract Jobs (NOW HIRING)

Cypress HCM

Deal Operations Analyst

Lehi, UT · Hybrid

$38 - $45.25/hr

Deal Operations Analyst (Contract) * Location: Lehi UT 84043 (Hybrid) * Duration: 10/09/2025 to 11/27/2026 * Team: ADUS Order Management About the Role: * In Revenue Operations, our shared vision is ...

Cypress HCM

Pricing Operations Analyst

San Jose, CA · Hybrid

$65.52/hr

Pricing Operations Analyst (Contract) * Location: San Jose, CA 95110 (Hybrid) * Duration: 10/21/2025 to 2/27/2026 * Team: Finance & Operations About the Role: * As a member of the Volume and Scale ...

NextDeavor Inc.

Contract Operations Analyst

Lehi, UT · On-site

Contract Operations Analyst Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

NextDeavor Inc.

Contract Operations Analyst

Lehi, UT · Hybrid

$28.73 - $35.92/hr

Contract Operations Analyst Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

UCB

Commercial Operations Analyst

Atlanta, GA · On-site

$88K - $115K/yr

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... Validate contract terms, rebate eligibility, and customer utilization data to ensure payment ...

UCB

Commercial Operations Analyst

Atlanta, GA · Hybrid

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... Validate contract terms, rebate eligibility, and customer utilization data to ensure payment ...

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Operations Analyst Contract information

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How much do operations analyst contract jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for operations analyst contract in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary ranging from $60,000 to $80,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.

What jobs pay $500,000 a year in the US?

Operations analysts typically do not earn $500,000 annually; such high salaries are usually associated with executive roles like CEOs, investment bankers, or specialized professionals in finance, law, or technology. These positions often require extensive experience, advanced skills, and sometimes ownership stakes or bonuses that can significantly increase total compensation.

Are operations analysts in high demand?

Operations analysts are in steady demand across various industries such as finance, healthcare, and manufacturing, as organizations seek to improve efficiency and reduce costs. The role often requires strong analytical skills and proficiency with data tools like Excel or SQL, and demand is expected to grow with increased focus on data-driven decision-making.
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What are the most commonly searched types of Operations Analyst jobs? The most popular types of Operations Analyst jobs are:
What states have the most Operations Analyst Contract jobs? States with the most job openings for Operations Analyst Contract jobs include:
Operations Analyst Contract jobs near you

Workforce Operations Analyst (Contract)

Current

New York, NY • On-site

$50/hr

Other

Posted 25 days ago

Job description

WORKFORCE OPERATIONS ANALYST 

Current is a leading consumer fintech platform transforming financial access for everyday Americans with over five million members. We provide access to financial solutions that seamlessly work together to solve the needs of our members and enable all Americans to build better financial futures. Based in NYC, our results-driven environment drives us to build better products, grow faster and empower everyone on our team to have an impact on our business and mission to improve financial outcomes.

ABOUT THE ROLE

We're looking for a Workforce Management Contractor to support our Member Experience and Risk Operations team on a defined-scope engagement. This is a focused, hands-on WFM role centered on three areas: managing our Assembled implementation and keeping schedules accurate and optimized, maintaining and improving our volume and staffing forecasts, and managing SLA performance in real time and over time across our support queues.

This is an individual-contributor contract role. You'll operate independently, work directly in Assembled day to day, and partner with the Member Experience and Risk Operations leads on targets and priorities. Success looks like schedules that reflect real demand, forecasts we can plan against with confidence, and SLA performance that is monitored, understood, and steadily improving. You're detail-oriented, analytical, self-directed, and able to move quickly with minimal ramp-up.

RESPONSIBILITIES

  • WFM Platform management and optimization
    • Manage configuration and ongoing administration of Assembled, ensuring the platform accurately reflects our queues, channels, sites, teams, and skills.
    • Build and maintain agent schedules that align coverage to forecasted demand across chat, phone, and email queues.
    • Continuously optimize schedules - shifts, breaks, and skill assignments - to improve coverage efficiency and reduce over- and under-staffing.
    • Keep Assembled configuration and data clean and trustworthy so downstream forecasts and reporting are reliable.
  • Forecasting
    • Produce and regularly update volume and staffing forecasts using historical trends, seasonality, product launches, and known demand drivers.
    • Translate forecasts into staffing requirements against service-level targets for each queue and channel.
    • Create and maintain forecast adjustments in Assembled to account for anticipated events, and review forecast accuracy against actuals to refine the model.
  • SLA performance management
    • Monitor SLA performance in real time, identifying intraday staffing or routing adjustments needed to stay on target.
    • Track and report SLA performance historically - surfacing trends, misses, and their drivers across queues and channels.
    • Recommend and help implement changes to scheduling, forecasting, or queue configuration that improve SLA attainment and abandon/handle-time performance over time.

ABOUT YOU 

  • 2+ years of hands-on workforce management or support operations analytics experience, ideally in a contact-center or high-volume support environment.
  • Direct, practical experience administering a WFM platform - Assembled strongly preferred (NICE, Verint, or Playvox experience also relevant).
  • Demonstrated ability to build and maintain forecasts and translate them into staffing plans against service-level targets.
  • Strong command of support operations metrics (SLA, service level, handle time, abandon rate) and the ability to connect them to staffing and scheduling decisions.
  • Strong data analysis skills and structured, root-cause problem-solving.
  • Self-directed and comfortable owning a defined scope independently with minimal oversight.
  • Clear written and verbal communication for reporting to operations leadership.

BONUS

  • Fintech, payments, or high-growth startup experience
  • Exposure to Risk, Fraud, or Disputes operations
  • Experience supporting multi-site or distributed / BPO operations

Contract terms

  • Engagement type: Contract 
  • Contract length: 6 to 12 months
  • Hourly rate: $50 per hour
  • Expected hours: 40 hours per week 
  • Location: In our NYC office, 3 days a week 

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