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Scheduling Representative Jobs (NOW HIRING)

Morris Hospital

REGISTRATION SCHEDULING REP 2

Diamond, IL · On-site

$18.87 - $28.31/hr

The Diamond Registration Scheduling Representative is a unique role within Morris Hospital and Healthcare Centers. The Registration Scheduling Representative welcomes the patient into the care ...

One GI

Patient Scheduling Representative

Chesapeake, VA · On-site

$18 - $19.50/hr

Responsible for scheduling office and procedural appointments for new and established patients ... Physical Demands The physical demands described here are representative of those that must be met ...

One GI

Patient Scheduling Representative

Hermitage, TN · On-site

$15.25 - $19.50/hr

If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinic . Must have previous experience working in a medical office setting and ...

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How much do scheduling representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for scheduling representative in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.91 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
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Scheduling Representative jobs near you

Rehab Scheduling Representative

UR Thompson Health

Canandaigua, NY • On-site

$18.34 - $22/hr

Part-time

Posted 25 days ago

Job description

Schedule: Per diem (scheduled as needed) at our 3 Urgent Care locations. 

Main Function:

  • Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
  • Ensures maintenance of medial records, chart filling and electronic/computerized documentation. 
  • Coordinates schedules with other departments to meet the needs and expectations of the customer.
  • Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
  • Provides timely telephone response in all patient scheduling areas of Rehab utilizing the Paragon Resource Scheduling application. 
  • Ensures to obtain a hard copy physician order prior to testing, verifying accuracy and compliance of request with order scanned into Horizon Patient Folder via ILE and maintaining original script in the paper medical record. 
  • Patient demographic information is validated prior to patient receiving service.
  • This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
  • Works closely with Patient Financial Services to assure compliance and maximum reimbursement.
  • Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Qualifications:

  • Secretarial experience with strong organizational skills required.
  • Medical background is desired.

Education:

  • High School Diploma or GED required.
  • Associates Degree preferred.
  • Medical terminology desired. ICD-10/CPT coding experience strongly desired.

Experience:

  • 2 to 3 years of previous secretary/clerical medical office experience desired.
  • 2 to 3 years healthcare services scheduling experience preferred.

Pay Range: $18.34 - $22.00

Starting Range: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply

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