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Scheduling Representative Jobs (NOW HIRING)

EPIC Patient Scheduling Representative

Danville, PA ยท On-site +1

$19.75 - $25.25/hr

We look forward to having exceptional talent join us as Patient Scheduling Representatives providing call center-based scheduling, registration and patient access services to hospitals, healthcare ...

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How much do scheduling representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for scheduling representative in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.91 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
More about Scheduling Representative jobs
What cities are hiring for Scheduling Representative jobs? Cities with the most Scheduling Representative job openings:
Who are the top companies hiring for Scheduling Representative jobs? The top employers for Scheduling Representative jobs are:
What states have the most Scheduling Representative jobs? States with the most job openings for Scheduling Representative jobs include:
What are popular job titles related to Scheduling Representative jobs? For Scheduling Representative jobs, the most frequently searched job titles are:
Infographic showing various Scheduling Representative job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 27% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.
Scheduling Rep, Hendrick Clinic Bariatric Surgery

Scheduling Rep, Hendrick Clinic Bariatric Surgery

Hendrick Health

Abilene, TX โ€ข On-site

Full-time

Posted 7 days ago


Job description

JOB SUMMARY
The Scheduling Representative is responsible for making appointments for patients following medical practice procedures. Tasks may be integrated into another position, e.g., receptionist/registration clerk or medical assistant.
JOB REQUIREMENTS
Minimum Education
High school diploma or general equivalency diploma (GED)
Minimum Work Experience
Minimum one year of experience in an appointment scheduling position.
Required Licenses/Certifications
Required Skills, Knowledge, and Abilities
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skill in communicating effectively with physicians/clinicians about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
Ability to analyze situations and respond appropriately.