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$10

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$26

How much do scheduling representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for scheduling representative in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.91 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
More about Scheduling Representative jobs
What cities are hiring for Scheduling Representative jobs? Cities with the most Scheduling Representative job openings:
Who are the top companies hiring for Scheduling Representative jobs? The top employers for Scheduling Representative jobs are:
What states have the most Scheduling Representative jobs? States with the most job openings for Scheduling Representative jobs include:
What job categories do people searching Scheduling Representative jobs look for? The top searched job categories for Scheduling Representative jobs are:
What are popular job titles related to Scheduling Representative jobs? For Scheduling Representative jobs, the most frequently searched job titles are:
Scheduling Representative jobs near you
Infographic showing various Scheduling Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.

Centralized Scheduling Representative

Freemanhealth

Thousand Oaks, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time Days (40 hrs/week)

What You'll Do

Scheduling Personnel support Freeman Health System patients and care teams by coordinating appointments, verifying and updating patient information, and ensuring accurate scheduling in accordance with departmental guidelines. This role serves as a key point of contact for patients, providers, and internal departments, providing timely, courteous service while protecting patient privacy and supporting efficient clinic/hospital operations.

Requirements:

  • High school diploma or GED required.

  • Ability to perform all responsibilities of the scheduler as needed to ensure continuous scheduling coverage.

  • 1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred).

  • Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly.

  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

  • Strong customer service skills and professional communication (phone, email, and in-person).

Preferred Requirements:

  • Experience in a hospital Procedural or Surgical Services, or Physician Office Scheduling.

  • Experience using workforce scheduling and/or timekeeping systems (e.g., Workday or similar).

  • Intermediate Excel skills (sorting/filtering, simple formulas, and reporting).

  • Knowledge of staffing matrices.

Freeman Perks and Programs

  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

  • Health, vision, dental insurance

  • Retirement with employer match

  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation

  • Milestone payments with longevity of employment

  • Paid time off(PTO) or Flex time off (FTO)

  • Extended Sick pay

  • Learning Center designated only for Freeman Family members

  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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