1

Scheduling Representative Jobs in Wisconsin (NOW HIRING)

Scheduling Coordinator

Dane, WI

$18 - $23/hr

The Scheduling Coordinator is a full-time position reporting to the Department Manager and works on ... The requirements listed below are representative of the knowledge, skill and/or ability required.

next page

Showing results 1-20

Scheduling Representative information

See Wisconsin salary details

$10

$18

$26

How much do scheduling representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for scheduling representative in Wisconsin is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.11 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
What are popular job titles related to Scheduling Representative jobs in Wisconsin? For Scheduling Representative jobs in Wisconsin, the most frequently searched job titles are:
What are popular job titles related to Scheduling Representative jobs in WI? For Scheduling Representative jobs in WI, the most frequently searched job titles are:
Infographic showing various Scheduling Representative job openings in Wisconsin as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,762 per year, or $18.2 per hour.

Scheduling Center Representative

Noble Community Clinics

Stevens Point, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Scheduling Center Representative

Full-Time (Monday-Friday)

Join Our Team at Noble Community Clinics – Making a Difference in Wisconsin for Over 60 Years!

At Noble Community Clinics, our mission is to ensure that everyone—regardless of background or circumstance—has access to exceptional healthcare. For more than six decades, we have been committed to improving lives through integrated primary care, behavioral health, and dental services across Wisconsin.

We believe in creating healthy individuals, strong families, and thriving communities. Our collaborative and compassionate team environment empowers every employee to make a meaningful difference every day.

Position Overview

The Scheduling Center Representative plays a key role in connecting patients with the care they need. This position supports multiple clinic locations by coordinating appointments, verifying insurance and registration details, and ensuring a positive patient experience with every interaction.

This is an excellent opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service.

Key Responsibilities
  • Schedule patient appointments with clinical providers using Epic and Dentrix software.

  • Update daily schedules to reflect cancellations and urgent appointments.

  • Collect and verify pre-registration and insurance information for new and existing patients.

  • Obtain detailed insurance or payer information.

  • Triage incoming phone calls and route them appropriately.

  • Communicate effectively and compassionately with patients of diverse backgrounds.

  • Collaborate with front desk staff to ensure efficient patient flow across clinic sites.

  • Uphold HIPAA standards and patient confidentiality at all times.

  • Participate in meetings, training, and quality improvement initiatives.

Qualifications

Education & Experience

  • High School Diploma or equivalent required.

  • Minimum of 3 years of experience scheduling appointments in a healthcare or call center environment.

Skills & Abilities

  • Excellent communication and customer service skills.

  • Ability to remain calm and professional under pressure.

  • Strong organizational and problem-solving abilities.

  • Proficiency with Microsoft Office Suite and experience with EHR systems (Epic or Dentrix preferred).

  • Ability to work independently and as part of a team.

  • Bilingual in Spanish preferred.

Why Join Noble?

At Noble, we care for our patients—and we care for our people. We offer a comprehensive total rewards package, including:

  • Competitive pay and benefits

  • 20 days of PTO annually

  • 401(k) with up to 5% company match

  • Company-paid short-term disability, long-term disability, and life insurance

  • Health, dental, and vision insurance

  • A mission-driven organization where your work truly makes a difference

Join a team that’s been improving Wisconsin’s health and wellness for over 60 years.