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Scheduling Representative Jobs in Wisconsin (NOW HIRING)

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Scheduling Representative information

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$10

$18

$26

How much do scheduling representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for scheduling representative in Wisconsin is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.11 per hour, depending on experience, location, and employer.

What is a scheduling representative?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a scheduling representative?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.

How does a scheduling representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

How much do scheduling representatives make?

Scheduling representatives typically earn an average salary ranging from $30,000 to $45,000 per year, depending on experience, location, and industry. Some may also receive benefits such as health insurance and paid time off, and the role often requires strong organizational and communication skills.

What are popular job titles related to Scheduling Representative jobs in Wisconsin?

For Scheduling Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Scheduling Representative jobs in Wisconsin look for?

The top searched job categories for Scheduling Representative jobs in Wisconsin are:

What are popular job titles related to Scheduling Representative jobs in WI?

For Scheduling Representative jobs in WI, the most frequently searched job titles are:

Scheduling Representative jobs near you
Infographic showing various Scheduling Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $37,762 per year, or $18.2 per hour.

Service BDC - Scheduling Representative

Sommer's Automotive

Mequon, WI • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

New Opportunity: Automotive Service BDC Representative Wanted!
Are you ready to jump into an exciting new career in the automotive world where customer service takes center stage? We're looking for a passionate and driven Automotive Service BDC (Business Development Center) Representative to join our dynamic team here at Sommer's Automotive in Mequon.
If you're eager to make a difference in the customer service field and thrive in a fast-paced environment, this is the role for you! No automotive experience necessary to succeed in this role.
What We Offer:
  • Opportunities for professional development and growth.
  • A collaborative and supportive workplace culture.
  • Competitive salary and benefits package include:
    • Compensation type: Hourly Base Pay
      • Average annual compensation will exceed $50,000 annually
      • No cap on monthly performance commission
    • Full Health Insurance package including Medical, Dental, and Vision
    • Employer paid for Short-term Disability and Basic Life Policies
    • Additional Voluntary Long-term Disability and Supplemental Life Available
    • 401K Retirement Plan with an excellent employer match
    • Additional Retirement Plan Profit Sharing

Job Responsibilities:
  • Respond to inbound customer inquiries through phone, email, and chat.
  • Schedule service appointments and follow up with customers to confirm details.
  • Handle customer questions regarding service options, promotions, and general inquiries.
  • Follow up with leads and generate new opportunities for the service departments.
  • Work closely with the service team to ensure customer satisfaction.
  • Alert customers when we receive vehicle alerts regarding oil life, tire rotations, and recalls.
  • Sets service appointment reminders and no-show calls and emails.
  • Meet and exceed individual performance goals related to lead generation, customer satisfaction, and appointment scheduling.

Position Information:
This is a full-time, non-exempt position. Your typical schedule will be an average of 40-45 hours per week. Days worked will vary depending on business needs and Saturdays are required.
Business Casual Dress requirements.
Why Join Us?
  • Be part of an exciting, fast-paced industry with endless growth potential.
  • Work in a collaborative and supportive environment where your contributions matter.
  • Enjoy a competitive salary, benefits package, and opportunities for career advancement.
  • Help shape the future of customer experience in the automotive industry.

Ready to jumpstart your career with a team that has over 70-years of history in valuing customer service excellence and innovation? Apply today and take the first step toward a rewarding future with us! We encourage you to apply even if you have no current Automotive industry experience and look forward to hearing from you!
EEO Statement: Sommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to fostering a workplace where every individual feels valued, respected, and empowered to succeed.

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