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Medical Appointment Scheduler Jobs (NOW HIRING)

Advanced Dermatology

Medical Appointment Scheduler

Commack, NY · On-site

$17 - $20.50/hr

C is seeking a Full-Time Medical Appointment Scheduler to join our Call Center team in Commack. As a call center professional, you play a key role in representing the organization and practices with ...

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How much do medical appointment scheduler jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for medical appointment scheduler in the United States is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

Is it hard to be a medical scheduler?

Being a medical appointment scheduler involves managing patient appointments, coordinating with healthcare providers, and using scheduling software. The job requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently, but it is generally considered manageable with proper training and experience.

What Does a Medical Appointment Scheduler Do?

As a medical appointment scheduler, your job is to manage the schedule for new and existing patients to ensure they receive the health care they need. To accomplish this, you process digital requests, complete appointment forms, make requests for medical records, and coordinate as required with a hospital. You may perform general office duties as well. Medical appointment schedulers also add information to databases, update and purge databases as necessary, respond to inquiries about policies and procedures, help train new employees, and ensure special equipment or supplies are available as needed. In rare cases, you may have to contact other service providers to transfer patients. This usually happens when a specialized doctor like a surgeon doesn't have enough time to provide a patient with the care they need.

What does a medical scheduler do?

A medical appointment scheduler is responsible for organizing and confirming patient appointments, managing schedules for healthcare providers, and updating patient records. They often use scheduling software and require good communication skills to coordinate between patients and medical staff.

What does a Medical Appointment Scheduler do?

A Medical Appointment Scheduler is responsible for coordinating and managing patient appointments in healthcare facilities such as hospitals, clinics, or doctors’ offices. Their main duties include answering phones, scheduling appointments, verifying patient information, and sometimes handling insurance details. They serve as a key point of contact between patients and healthcare providers, ensuring that schedules are efficiently managed and that patients receive timely care. Attention to detail, strong communication skills, and proficiency with scheduling software are important for this role.

What is the difference between Medical Appointment Scheduler vs Medical Receptionist?

AspectMedical Appointment SchedulerMedical Receptionist
CredentialsHigh school diploma; optional certification in scheduling or healthcare administrationHigh school diploma; often customer service or healthcare-related training
Work EnvironmentHealthcare offices, clinics, hospitalsFront desk of healthcare facilities, clinics, hospitals
Primary ResponsibilitiesScheduling patient appointments, managing calendarsGreeting patients, answering calls, administrative tasks
Industry UsageCommonly used in healthcare settings for appointment managementUsed broadly in healthcare for front desk operations

The Medical Appointment Scheduler primarily focuses on managing patient schedules and appointment logistics, while the Medical Receptionist handles front desk duties, including greeting patients and administrative support. Both roles are essential in healthcare settings but differ in scope and daily tasks.

How to become a medical appointment scheduler?

To become a medical appointment scheduler, candidates typically need a high school diploma or equivalent. Relevant skills include organization, communication, and familiarity with scheduling software or electronic health record systems; some positions may require on-the-job training or certification in medical office procedures.

What are some common challenges faced by Medical Appointment Schedulers, and how can they be effectively managed?

Medical Appointment Schedulers often encounter challenges such as managing high call volumes, handling last-minute cancellations, and accommodating urgent patient needs while maintaining an efficient schedule. Effective time management, strong communication skills, and familiarity with scheduling software can help address these challenges. Additionally, collaborating closely with healthcare providers and administrative staff ensures patient appointments are prioritized appropriately and the clinic runs smoothly.

What are the key skills and qualifications needed to thrive as a Medical Appointment Scheduler, and why are they important?

To thrive as a Medical Appointment Scheduler, you need strong organizational abilities, attention to detail, and familiarity with healthcare scheduling protocols, often supported by a high school diploma or equivalent. Proficiency with electronic scheduling systems, medical office software, and sometimes electronic health records (EHR) is typically required. Excellent communication, customer service, and problem-solving skills help you handle patient inquiries and coordinate effectively with medical staff. These skills and qualities ensure efficient scheduling, minimize errors, and contribute to a positive patient experience in healthcare settings.

What skills do you need to be a medical scheduler?

A medical appointment scheduler needs strong organizational skills, attention to detail, and excellent communication abilities to coordinate appointments effectively. Proficiency with scheduling software and basic computer skills are also essential for managing patient information and ensuring efficient operations.
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Medical Appointment Scheduler jobs near you
Infographic showing various Medical Appointment Scheduler job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $36,932 per year, or $17.8 per hour.
Medical Appointment Scheduler

Medical Appointment Scheduler

Advanced Dermatology

Commack, NY • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Description:

Advanced Dermatology, P.C is seeking a Full-Time Medical Appointment Scheduler to join our Call Center team in Commack.


As a call center professional, you play a key role in representing the organization and practices with the overall responsibility of quickly managing patient calls related to scheduling patient appointments and information.


Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Assist patients on the phone with appointments and medical inquiries.

· Exudes confidence with a steady pace, professional tone, and call control.

· Clarifies patient requests to accommodate immediate needs and preferences.

· Demonstrates CS best practices thru effective presentation skills & phone etiquette.

· Understands patient priorities thru questioning techniques, active listening, and restatement.

· Adapts to call flow based on patient requests and priorities.

· Understands medical scheduling as it relates to insurance plans and types of appointments.

· Optimizes provider schedules with efficient scheduling.

· Collects patient demographics, insurance plans and reasons for visit.

· Runs insurance eligibility and updates plans, as needed.

· Handles requests for Rx refills & coordinates with in-house MA’s.

· Updates account records with concise and detailed notes.

· Partners with medical offices and MA’s.

· Achieves call volume and average handle time targets

· Consults with Team leaders & Supervisors to resolve escalated requests


Requirements:

Education - High School Diploma or Equivalent

Experience - One (1) year of experience as a qualified Medical Receptionist. Dermatology experience a plus.

Computer skills - Microsoft Office Suite, EMA PM and EMR a plus.


Benefits:

Medical, Dental, Vision & Life Insurance

PTO

Paid Holidays

401K