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Medical Appointment Clerk Jobs (NOW HIRING)

Epic Government

Medical Appointment Clerk

Tampa, FL

Medical Appointment Clerk job in Macdill AFB, FL. * Veterans and Military Spouses Encouraged to Apply Benefits/Compensation: * Health and Welfare Fringe Benefits: $5.09 per hour * Paid Holidays - 11 ...

Epic Government

Medical Appointment Clerk

Tampa, FL · On-site

Medical Appointment Clerk Schedules medical appointments from phone calls, secured messaging or other methods used for appointment request in accordance with local appointing guidelines. Supports PCM ...

Prairie Quest Consulting

$17.75 - $22.84/hr

PQC is accepting applications for dedicated and experienced, civilian Medical Appointment Clerks, to work alongside the elite Barksdale Medical Group onsite at Barksdale Air Force Base (near ...

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How much do medical appointment clerk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for medical appointment clerk in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.62 per hour, depending on experience, location, and employer.

What does a medical appointment clerk do?

A Medical Appointment Clerk is responsible for scheduling and managing patient appointments in a healthcare facility. They answer phone calls, verify patient information, coordinate with medical staff, and ensure that appointments are booked efficiently. Their role helps maintain smooth operations in clinics or hospitals by reducing scheduling conflicts and ensuring patients receive timely care. Additionally, they may handle administrative tasks such as updating patient records and processing referrals.

What are the key skills and qualifications needed to thrive as a medical appointment clerk?

To thrive as a Medical Appointment Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and basic office equipment is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills are vital for ensuring efficient scheduling, minimizing errors, and providing a positive patient experience.

What are some common challenges faced by medical appointment clerks and how can they be managed?

Medical Appointment Clerks often face challenges such as handling high call volumes, managing last-minute schedule changes, and addressing patient concerns with empathy and efficiency. Staying organized, using scheduling software effectively, and maintaining clear communication with healthcare providers are key ways to manage these challenges. Team collaboration is important, as clerks frequently coordinate with nurses, doctors, and administrative staff to ensure appointments run smoothly and patient needs are met promptly.

What is the difference between Medical Appointment Clerk vs Medical Receptionist?

AspectMedical Appointment ClerkMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in medical office proceduresHigh school diploma; often similar certifications in medical office administration
Work EnvironmentClinics, hospitals, healthcare officesClinics, hospitals, healthcare offices
Job ResponsibilitiesScheduling appointments, managing patient records, answering phonesGreeting patients, scheduling, handling administrative tasks, managing patient flow
Common Search TermsMedical Appointment Clerk duties, Medical Appointment Clerk job descriptionMedical Receptionist duties, Medical Receptionist job description

Both roles involve scheduling and administrative tasks in healthcare settings, but Medical Appointment Clerks primarily focus on managing appointment schedules and patient records, while Medical Receptionists handle front-desk duties like greeting patients and managing patient flow. The roles often overlap, but the Appointment Clerk is more specialized in scheduling and record management.

How do you become a medical appointment clerk?

To become a medical appointment clerk, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Some employers may prefer experience with scheduling software or medical office procedures, and on-the-job training is common. Certification is not usually required but can enhance job prospects.

Is it stressful to be a medical appointment clerk?

Being a medical appointment clerk can involve some stress due to managing multiple schedules, handling patient inquiries, and maintaining accuracy under time constraints. The role requires strong organizational skills and attention to detail, but workload and stress levels vary depending on the healthcare setting and patient volume.

What cities are hiring for Medical Appointment Clerk jobs?

Cities with the most Medical Appointment Clerk job openings:

Who are the top companies hiring for Medical Appointment Clerk jobs?

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What job categories do people searching Medical Appointment Clerk jobs look for?

The top searched job categories for Medical Appointment Clerk jobs are:

What are popular job titles related to Medical Appointment Clerk jobs?

For Medical Appointment Clerk jobs, the most frequently searched job titles are:

Medical Appointment Clerk jobs near you
Infographic showing various Medical Appointment Clerk job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,965 per year, or $16.3 per hour.

Medical Appointment Clerk

Warner Robins, GA • On-site

Le CYR Consulting
See more jobs at Le CYR Consultingexternal

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Re-posted 15 days ago

Job description

Medical Appointment Clerk

We are currently hiring a detail-oriented Medical Appointment Clerk to support daily clinical operations by managing patient scheduling, coordinating provider calendars, and maintaining the highest standards of customer service and confidentiality. This role is essential to maintaining workflow efficiency, minimizing appointment gaps, and supporting quality patient outcomes.

Qualifications:

  • Education: High School Diploma or General Educational Development (GED) equivalent.
  • Experience: At least 6 months of experience in a medical office or appointment scheduling role
  • Typing speed of at least 50 WPM is required.
  • Ability to clearly speak, read, and understand English
  • Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • Experience using electronic medical record systems preferred
  • License / Certification: Basic Life Support (BLS) certification (AHA or Red Cross) required

Responsibilities:

  • Schedule, reschedule, and cancel patient appointments using MHS GENESIS in accordance with clinic and access-to-care standards.
  • Answer incoming calls and respond to secure messages while meeting call response time and customer service requirements.
  • Verify patient eligibility and demographic information prior to booking appointments.
  • Coordinate referrals, consults, and specialty care appointments as directed.
  • Maintain accurate appointment schedules, logs, and clinic templates.
  • Document no-shows, cancellations, refusals, and appointment outcomes using approved procedures.
  • Route telephone consults and messages to appropriate clinical staff.
  • Ensure compliance with HIPAA, Privacy Act, and DoD information security requirements.

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