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Medical Appointment Clerk Jobs (NOW HIRING)

Prairie Quest Consulting

Medical Appointment Clerk

NV · On-site

$18 - $23.09/hr

PQC is seeking a dedicated and experienced, civilian Medical Appointment Clerks to work alongside the 99th Medical Group onsite at Nellis Air Force Base (Las Vegas, Nevada). At PQC, our employees are ...

Prairie Quest Consulting

$17.75 - $22.84/hr

PQC is accepting applications for dedicated and experienced, civilian Medical Appointment Clerks, to work alongside the elite Barksdale Medical Group onsite at Barksdale Air Force Base (near ...

Animal Care Center

Appointment Clerk

Springfield, MO · On-site

$15/hr

Appointment clerk duties will include: * Answering phones. * Taking detailed messages. * Setting ... Requirements: * Previous veterinary or medical office experience is preferred, but not required.

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Medical Appointment Clerk information

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How much do medical appointment clerk jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for medical appointment clerk in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by Medical Appointment Clerks and how can they be managed?

Medical Appointment Clerks often face challenges such as handling high call volumes, managing last-minute schedule changes, and addressing patient concerns with empathy and efficiency. Staying organized, using scheduling software effectively, and maintaining clear communication with healthcare providers are key ways to manage these challenges. Team collaboration is important, as clerks frequently coordinate with nurses, doctors, and administrative staff to ensure appointments run smoothly and patient needs are met promptly.

What is the difference between Medical Appointment Clerk vs Medical Receptionist?

AspectMedical Appointment ClerkMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in medical office proceduresHigh school diploma; often similar certifications in medical office administration
Work EnvironmentClinics, hospitals, healthcare officesClinics, hospitals, healthcare offices
Job ResponsibilitiesScheduling appointments, managing patient records, answering phonesGreeting patients, scheduling, handling administrative tasks, managing patient flow
Common Search TermsMedical Appointment Clerk duties, Medical Appointment Clerk job descriptionMedical Receptionist duties, Medical Receptionist job description

Both roles involve scheduling and administrative tasks in healthcare settings, but Medical Appointment Clerks primarily focus on managing appointment schedules and patient records, while Medical Receptionists handle front-desk duties like greeting patients and managing patient flow. The roles often overlap, but the Appointment Clerk is more specialized in scheduling and record management.

What are the key skills and qualifications needed to thrive as a Medical Appointment Clerk, and why are they important?

To thrive as a Medical Appointment Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and basic office equipment is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills are vital for ensuring efficient scheduling, minimizing errors, and providing a positive patient experience.

What does a Medical Appointment Clerk do?

A Medical Appointment Clerk is responsible for scheduling and managing patient appointments in a healthcare facility. They answer phone calls, verify patient information, coordinate with medical staff, and ensure that appointments are booked efficiently. Their role helps maintain smooth operations in clinics or hospitals by reducing scheduling conflicts and ensuring patients receive timely care. Additionally, they may handle administrative tasks such as updating patient records and processing referrals.
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What cities are hiring for Medical Appointment Clerk jobs? Cities with the most Medical Appointment Clerk job openings:
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What job categories do people searching Medical Appointment Clerk jobs look for? The top searched job categories for Medical Appointment Clerk jobs are:
What are popular job titles related to Medical Appointment Clerk jobs? For Medical Appointment Clerk jobs, the most frequently searched job titles are:
Medical Appointment Clerk jobs near you
Infographic showing various Medical Appointment Clerk job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $33,965 per year, or $16.3 per hour.

Medical Appointment Clerk

Avosys Technology, Inc.

Fallon, NV • On-site

Full-time

Re-posted 19 days ago

Job description

ABOUT AVOSYS
Avosys is a growing integrator of professional, technological and management solutions services. Founded in 1998, Avosys provides services nationwide to Federal, Commercial, Local and State clients. We recognize the foundation of our firm is our people and we continue to rise above our competition by hiring the best.
DESCRIPTION
Is it your calling to serve our Nation's Heroes? Avosys is seeking a Medical Appointment Clerk to provide services to the military and their families at Naval Health Branch Clinic - Fallon NAS, Nevada.
TITLE: Medical Appointment Clerk
LOCATION: Naval Health Branch Clinic - Fallon NAS, Nevada
HOURS: Monday - Friday 07:30 - 17:00 with an unpaid 30-minute lunch break
SUMMARY:
Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
QUALIFICATIONS:
  • Mandatory knowledge and skills.
  • A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
  • Clearly speak and understand the English language.
  • Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
  • Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • High school diploma or General Educational Development (GED) equivalency.
  • At least 6 months of experience in medical office scheduling.
  • The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

RESPONSIBILITIES include, but not limited to:
  • Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
  • Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
  • Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
  • Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
  • Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
  • Validates basic patient demographic information prior to booking appointment for patients. Makes required updates.
  • Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction.
  • Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
  • May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
  • Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
  • If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.
  • Job responsibilities are subject to change to meet Military Treatment Facility requirements.
  • Additional immunization record, security and background check requirements are also considered as qualifying criteria

Job responsibilities are subject to change to meet Military Treatment Facility requirements. Additional immunization record, security and background check requirements are also considered as qualifying criteria.
Position Type: Full Time
Location: Fallon NAS, Nevada
Industry: Government Contracting
Shift: Day Business Hours
Travel: No
Salary: Based on Experience
Telework: No
Equal Opportunity Employer/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact (210) 888-0775 or Jobs@Avosys.com for assistance.

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