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How much do patient registration clerk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient registration clerk in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.27 per hour, depending on experience, location, and employer.

What skills are needed for patient registration?

Patient registration clerks need strong communication and interpersonal skills to interact effectively with patients and healthcare staff. They should have attention to detail for accurate data entry, proficiency with computer systems and electronic health records, and the ability to handle sensitive information confidentially. Organizational skills and the ability to work in a fast-paced environment are also important.

What is the difference between Patient Registration Clerk vs Medical Receptionist?

AspectPatient Registration ClerkMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often similar certifications in medical office procedures
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Primary ResponsibilitiesGathering patient information, verifying insurance, scheduling appointmentsGreeting patients, scheduling, answering phones, managing patient flow

Both roles involve front-desk duties in healthcare settings, focusing on patient interaction and administrative tasks. The Patient Registration Clerk primarily handles patient data collection and insurance verification, while the Medical Receptionist manages patient check-in, appointment scheduling, and general reception duties. Understanding these differences helps job seekers find the right position in healthcare administration.

How to become a patient registration clerk?

To become a patient registration clerk, candidates typically need a high school diploma or equivalent. Relevant skills include strong communication, organization, and computer proficiency, often using electronic health record (EHR) systems. Some positions may require on-the-job training or certification in medical office procedures.

What are the key skills and qualifications needed to thrive as a patient registration clerk, and why are they important?

To thrive as a Patient Registration Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, often with experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHRs), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving skills help you manage patient interactions and resolve issues efficiently. These abilities ensure accurate patient data collection, smooth workflow, and a positive experience for patients entering the healthcare system.

What is a patient registration clerk?

Patient Registration Clerks are administrative professionals responsible for gathering and verifying patient information when they arrive at a healthcare facility. They register new patients, update existing records, and ensure that all necessary forms and insurance details are accurately collected. These clerks play a key role in creating a smooth check-in process, maintaining patient confidentiality, and supporting healthcare providers by keeping records organized. Their work ensures efficient patient flow and helps prevent billing or treatment errors.

What are some common challenges faced by patient registration clerks, and how can they be managed?

Patient Registration Clerks often encounter challenges such as handling high patient volumes, managing sensitive patient information accurately, and dealing with patients who may be anxious or upset. Strong organizational skills, attention to detail, and effective communication can help address these challenges. It's also important to stay updated on privacy regulations like HIPAA and to collaborate closely with healthcare providers and billing departments to ensure smooth patient flow and data accuracy.
What cities are hiring for Patient Registration Clerk jobs? Cities with the most Patient Registration Clerk job openings:
What states have the most Patient Registration Clerk jobs? States with the most job openings for Patient Registration Clerk jobs include:
What are popular job titles related to Patient Registration Clerk jobs? For Patient Registration Clerk jobs, the most frequently searched job titles are:
Patient Registration Clerk jobs near you
Infographic showing various Patient Registration Clerk job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,113 per year, or $16.4 per hour.

Patient Registration Clerk

Rochester Regional Health

Canton, NY • On-site

$19.46 - $28.55/hr

Other

Re-posted 27 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Patient Registration Clerk

The Patient Registration Clerk provides customer-service and registration/switchboard services and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and hospital financial solvency.

Responsibilities:

  • Patient Registration & Intake: Accurately interview patients and families to collect demographic, financial, and medical information; perform bedside, inpatient, emergency, and telephone registration while meeting established time standards and patient identification policies.
  • Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements.
  • Switchboard & Communications: Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors.
  • Customer Service & Safety: Deliver excellent customer service by welcoming patients, managing waiting areas, communicating wait times, maintaining confidentiality, addressing concerns, and identifying and reporting safety hazards or incidents.
  • Professional Development & Team Support: Participate in training, meetings, and performance improvement initiatives; assist with onboarding new staff; and contribute to departmental and organizational quality goals.

Preferred Qualifications:

  • High School Diploma or GED
  • Associate's degree or higher in healthcare administration, business administration, or related field
  • At least 1-3 years of customer service, administrative, and/or data entry experience
  • 1-2 years of previous experience in hospital related field
  • Experience with database software applications
  • Medical Terminology
  • EHR Programs (e.g. Epic)
  • ICD-10, CPT, HCPCS codes and coding processes
  • Hospital billing processes and reimbursement

Union: 1199-200B SEIU (CPH) Clerical Note: Not all per diem roles are union eligible

Pay Range: $19.46 - $28.55

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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