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Patient Services Clerk Jobs (NOW HIRING)

Infirmary Health

Patient Services Clerk

Mobile, AL · On-site

Job Title Performs a variety of clerical and administrative duties to ensure customer satisfaction and efficient department/clinic operations. Minimum Qualifications: Strong verbal and written ...

Infirmary Health

Patient Services Clerk

Fairhope, AL · On-site

Job Title Overview Responsibilities Performs a variety of clerical and administrative duties to ensure customer satisfaction and efficient department/clinic operations. Qualifications Minimum ...

Encompass Health

Nutrition Services Clerk

Woburn, MA

Nutrition Service Clerk Career Opportunity Appreciated for your Nutrition Services work Are you on ... Updates patient kardex as required to include all diet changes; documents nourishments as ordered.

Encompass Health

Nutrition Services Clerk

Woburn, MA · On-site

Nutrition Service Clerk Career Opportunity Appreciated for your Nutrition Services work Are you on ... Updates patient kardex as required to include all diet changes; documents nourishments as ordered.

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How much do patient services clerk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient services clerk in the United States is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.79 per hour, depending on experience, location, and employer.

What is a patient services clerk?

Patient Services Clerks are administrative professionals who work in healthcare settings such as hospitals, clinics, and medical offices. They are responsible for greeting patients, scheduling appointments, managing patient records, and handling various clerical tasks to support the smooth operation of healthcare services. Patient Services Clerks often serve as a key point of contact between patients and medical staff, ensuring that patients have a positive experience and receive the information they need. Their work is essential for maintaining organized and efficient healthcare facilities.

What are the key skills and qualifications needed to thrive as a patient services clerk?

To thrive as a Patient Services Clerk, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or equivalent. Familiarity with healthcare information systems, scheduling software, and electronic health records (EHRs) is typically required. Excellent interpersonal skills, professionalism, and the ability to communicate effectively with patients and healthcare staff make someone stand out in this role. These competencies are essential for ensuring smooth patient flow, accurate records, and a positive experience for both patients and providers.

What are some common challenges faced by patient services clerks, and how can they effectively manage them?

Patient Services Clerks often handle a high volume of patient inquiries, scheduling, and paperwork, which can become challenging during peak hours or when balancing multiple tasks. Effective time management, clear communication, and familiarity with electronic health record systems are essential to staying organized and responsive. Building strong relationships with medical staff and maintaining a calm, empathetic demeanor with patients can also help manage stressful situations and improve workflow.

What is the difference between Patient Services Clerk vs Medical Receptionist?

AspectPatient Services ClerkMedical Receptionist
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare administrationHigh school diploma or equivalent; certification in medical office administration is common
Work EnvironmentHospitals, clinics, healthcare officesDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics, healthcare facilities
Primary DutiesPatient check-in, appointment scheduling, insurance verificationGreeting patients, scheduling appointments, managing patient records

Both roles involve front-office responsibilities in healthcare settings, but Patient Services Clerks often focus more on insurance and administrative tasks, while Medical Receptionists handle patient interactions and scheduling. They share similar credentials and work environments, making them closely related roles in healthcare administration.

What cities are hiring for Patient Services Clerk jobs?

Cities with the most Patient Services Clerk job openings:

What states have the most Patient Services Clerk jobs?

States with the most job openings for Patient Services Clerk jobs include:

What are popular job titles related to Patient Services Clerk jobs?

For Patient Services Clerk jobs, the most frequently searched job titles are:

Patient Services Clerk jobs near you
Infographic showing various Patient Services Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,621 per year, or $16.6 per hour.

Hospital Patient Services Clerk 2

SUNY Upstate Medical University

Syracuse, NY • On-site

$42K/yr

Other

Re-posted 27 days ago

SUNY Upstate Medical University rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

83rd of 622 rated colleges and universities

Job description

Job Summary:

Will be responsible for coordinating complex scheduling procedures across multiple radiology modalities (CT, MRI, Ultrasound, Fluoroscopy, Women’s Imaging, etc). Coordinate schedules across multiple locations for Upstate Radiology locations: UH, CGH, Nappi Wellness Institute, Verona, and 550 Harrison. Utilizing an in-depth understanding of the scheduling requirements for each area, and an extensive knowledge of hospital and departmental services, will ensure the patient is scheduled in the appropriate place/time and all pre-requisites are met. Responsible for obtaining accurate and complete order information at the time of scheduling, requesting additional information/documentation and pertinent medical records if needed, entering patient demographic information, insurance information and authorizations details, and communicating detailed appointment information and preparation instructions to referring provider’s office or patient. Must be articulate and demonstrate excellent customer service skills, presenting a positive image to all callers, including but not limited to referring physicians, patients, and office personnel. Must have the ability to accurately keyboard while talking simultaneously to patients and providers to ensure accurate and complete documentation of the interaction at the time of closure of the call. Must have the ability to multitask and oscillate between callers with a variety of needs utilizing tact, diplomacy, and ability to prioritize. Will need to become proficient in managing multiple scheduling, registration, and call center applications. Basic knowledge of anatomy.

Minimum Qualifications:

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title.

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1

Or

Open Competitive (Non-competitive, NY HELPS) Qualifications:

Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting

Preferred Qualifications:

Work Days:

Schedule based on a 40-hour work week, Monday – Friday, day shift, :00 am - 4:30 pm. Call Center hours are 7:00 am - 5:30 pm. May be asked to work outside of normal shift as staffing necessitates.

Message to Applicants:

Salary: $42,641

Status: Contingent Permanent

Recruitment Office: Human Resources

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