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Scheduling Representative Jobs (NOW HIRING)

UHS

Scheduling Representative

Mcallen, TX

The Scheduling Representative is responsible for greeting patients and working with them on the phone or through electronic correspondence to meet their needs regarding scheduling, updating patient ...

Tanner Clinic

Central Scheduling Rep

Kaysville, UT · On-site

Description Tanner Clinic has an immediate opening for a full-time Central Scheduling Representative located at our Kaysville Business Office. Schedule is Monday - Friday with hours between 7:30 am ...

Hendrick Health

Scheduling Representative I

Abilene, TX · On-site

JOB SUMMARY The Scheduling Representative is responsible for making appointments for patients following medical practice procedures. Tasks may be integrated into other positions such as receptionist ...

Hendrick Health

Scheduling Representative I

Abilene, TX · On-site

JOB SUMMARY The Scheduling Representative is responsible for making appointments for patients following medical practice procedures. Tasks may be integrated into other positions such as receptionist ...

C&S Wholesale Grocers

Scheduling Rep 1

Keene, NH · On-site

Position OverviewThe Scheduling Representative will be part of that ensures the coordination of all scheduling activities with the Scheduling Team. The position will be actively involved in the daily ...

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Scheduling Representative information

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$10

$17

$26

How much do scheduling representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for scheduling representative in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.91 per hour, depending on experience, location, and employer.

What is a scheduling representative?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a scheduling representative?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.

How does a scheduling representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

How much do scheduling representatives make?

Scheduling representatives typically earn an average salary ranging from $30,000 to $45,000 per year, depending on experience, location, and industry. Some may also receive benefits such as health insurance and paid time off, and the role often requires strong organizational and communication skills.
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Scheduling Representative jobs near you
Infographic showing various Scheduling Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.

Scheduling Representative

Raphael Health Center Inc

Indianapolis, IN • On-site

Full-time

Re-posted 19 days ago

Job description

Description:

Job Title:Scheduling Representative


We are seeking a highly organized and detail-oriented Medical/Dental Scheduler to join our team. The Medical/Dental Scheduler will be responsible for scheduling appointments, coordinating with medical staff, and ensuring that patients receive the care they need in a timely and efficient manner.


Responsibilities:

- Schedule appointments for patients 

- Coordinate with medical staff to ensure that patients receive the care they need

- Communicate with patients to confirm appointments and provide necessary information, scheduling including the verification of patient insurance eligibility and entry of patient insurance.

- Maintain accurate and up-to-date records of patient appointments and medical staff schedules

- Ensure that all scheduling is done in a timely and efficient manner

- Provide excellent customer service to patients and medical staff

- Collect Patient Payments

- Answer telephones, take messages, and direct telephone calls as appropriate

- Collect data updates and enter into system

- Check Voicemails

- Scan paperwork into charts

- Create batches to post payments

- Schedule appoints with Financial  Counselor if needed

- Exemplify the RHC mission through a personal example of excellent service to patients, visitors and coworkers.

- Attend regularly scheduled staff meetings.

- Maintain neat and orderly work area.

- Maintain confidentiality in accordance with RHC policy and any other applicable regulatory requirements.

- Treat patients, visitors and coworkers with respect and dignity.

- Provide coverage for absent team members.

- Other duties as assigned including, but not limited to, medical records.



If you are a highly organized and detail-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity as a scheduling representative.

Requirements:


Required Education, Certification, Experience and Skill: 

  • High School diploma or equivalent.
  • Demonstrated experience with Windows-based programs
  • Exceptional verbal communication and customer service skills
  • Knowledge of Medical terminology 
  • Ability to prioritize, problem solve and multi-task.
  • Two years’ work experience with medical practice or clinic administration.
  • Medical billing and use of an electronic medical records (EMR) system experience preferred.