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Scheduling Representative Jobs (NOW HIRING)

Tanner Clinic

Central Scheduling Rep

Kaysville, UT · On-site

Central Scheduling Representative Tanner Clinic has an immediate opening for a full-time Central Scheduling Representative located at our Kaysville Business Office. Schedule is Monday - Friday with ...

Mason Health

Clinic Scheduling Representative

Shelton, WA · On-site

$23.47 - $33.54/hr

Clinic Scheduling Representative: This 0.0 FTE/Per-diem position is scheduled to work 8-HR day shifts. Compensation: Non-exempt, $23.47/HR - $33.54/HR Benefits: Mason Health also offers these ...

Mason Health

Clinic Scheduling Representative

Shelton, WA · On-site

$23.47 - $33.54/hr

Clinic Scheduling Representative: This 0.0 FTE/Per-diem position is scheduled to work 8-HR day shifts. Compensation: Non-exempt, $23.47/HR - $33.54/HR Benefits: Mason Health also offers these ...

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How much do scheduling representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for scheduling representative in the United States is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.91 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
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Scheduling Representative jobs near you
Infographic showing various Scheduling Representative job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 27% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.

Centralized Scheduling Rep

Huntsville Hospital Health System

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

712th of 870 rated healthcare providers

Job description

Overview
The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies, into the 1Chart Scheduling system. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician's office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of "Talk Time" and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance. The Centralized Scheduling Representative assists in maintenance and upgrade of the 1Chart Scheduling system.
Qualifications
Education required: High School/GED
Education preferred: Post secondary education
Experience: Two to Three years in customer service/ public relations role preferred -Will consider two years of previous work experience in other fields.Previous experience with automated telephone equipment and multi-line telephone desired. Medical Terminology and previous scheduling experience desired.
Additional skills/abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.
About Us
Highlights of our hospitals
Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program.
Ask us about incentives and additional opportunities.
Huntsville Hospital Benefits:
We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
Learn more about Huntsville Hospital Health System:
  • Careers: https://careers.hhsys.org/careers-home
  • Benefits: https://careers.hhsys.org/us/en/benefits
  • Education & Professional Development: https://www.huntsvillehospital.org/education
  • Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al

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