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Scheduling Representative Jobs in Missouri (NOW HIRING)

BJC HealthCare

Centralized Scheduling Rep

Ballwin, MO · On-site

$17.50 - $23.88/hr

The Centralized Scheduling Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence ...

OR Scheduling

Operating Scheduler Manager

Columbia, MO · On-site

Ensure a scheduling representative attends daily 5 Day Look-Ahead meetings and supports the resolution of any issues taken away from these meetings. * Collaborate with facility team leads to resolve ...

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How much do scheduling representative jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for scheduling representative in Missouri is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.62 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
What are popular job titles related to Scheduling Representative jobs in Missouri? For Scheduling Representative jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Scheduling Representative jobs in Missouri look for? The top searched job categories for Scheduling Representative jobs in Missouri are:
What are popular job titles related to Scheduling Representative jobs in MO? For Scheduling Representative jobs in MO, the most frequently searched job titles are:
Scheduling Representative jobs near you
Infographic showing various Scheduling Representative job openings in Missouri as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,093 per year, or $16.9 per hour.

Centralized Scheduling Rep

BJC HealthCare

Ballwin, MO • On-site

$17.50 - $23.88/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

BJC Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

185th of 885 rated healthcare providers

Job description

Additional Information About the Role
BJC is looking to hire a full time Centralized Scheduler to the team!
Please note: All Applicants must successfully pass a typing test to be eligible for further consideration. An email will be sent out and you will be allowed 2 attempts. Please complete in a timely manner.
Additional Preferred Requirements
  • Training will be on-site at BJC at the Commons 20 weeks 8-4:30 including a 30 min lunch
  • Remote Hours: Monday -Friday 9Am-5:30 Pm, including a 30 min lunch.
  • This Position will also have a Saturday Rotation every 12 weeks from 8 am-12PM.
  • This Role will handle Patient Information and scheduling for Out Patient Radiology Test such as: MRI's, CT scans, Mammograms.
  • Preferred experience: Customer Service experience, EPIC, Patient Registration, Call Center experience, Patient Scheduling.
  • Daily Pay!

Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Role Purpose
The Centralized Scheduling Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Centralized Scheduling Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and making a personal connection. The patient experiences vary broadly based on their medical needs and accuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verficiation and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety, as well as ensuring a high-level of accuracy when selecting the test to be scheduled. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.
Responsibilities
  • Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them. Attention to detail is essential to ensure accurate patient records and scheduled services. Communicate in a professional, positive, and patient-focused manner with all patients, families, provider offices, and co-workers by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI. Working independently, this team member will consistently meet or exceed quality standards.
  • 'The responsibilities of this position include hospital pre- registration and scheduling within multiple BJC systems, and across multiple BJC hospitals. Assures proper patient identification, pre-registers (to include validation of patient demographics and insurance verification), schedules test according to order on file (when available) in a fast paced environment. Attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure. Coordinate the proficient scheduling of appointments to best meet the patient and department needs.'
  • In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), & HIPAA Privacy Standards. This position requires a higher level of independent thinking in order to solve complex issues.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

    • Minimum Requirements
    Education
  • High School Diploma or GED

    • Experience
  • <2 years

    • Preferred Requirements
    Education
  • Associate's Degree

    • Licenses & Certifications
  • CHAA

    • Benefits and Legal Statement
    BJC Total Rewards
    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary
    *Not all benefits apply to all jobs
    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    What BJC Healthcare employees say

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    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

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