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Scheduling Specialist Jobs (NOW HIRING)

Onsite Safety, Inc

Scheduling Specialist

Oviedo, FL · On-site

$17 - $18/hr

Job Type Full-time Description The Scheduling Specialist's primary objective is to manage the logistical lifecycle of customer service requests, acting as the bridge between the customer and internal ...

METROPLEX 360 RCS LLC

Scheduling Specialist

Carrollton, TX · On-site

$40K - $55K/yr

Paid time off Role Purpose The Scheduling Specialist provides essential operational and administrative support to the Account Manager / Team Lead. This is an entry-level role in a fast-paced, high ...

Mercy Health

Scheduling Specialist

Smyrna, TN · On-site

Mercy Community Healthcare is looking for an energetic, self-motivated Scheduling Specialist, with a passion for making a difference in the lives of those we serve in our community. Mercy's Mission

Booz Allen Hamilton

Scheduling Specialist

Tampa, FL

$55K - $126K/yr

Scheduling Specialist The Opportunity: Program scheduling is critical to keeping our customer delivery within specified timelines and budgetary constraints. The answer is a scheduling specialist like ...

Rayus Radiology

Scheduling Specialist

Mansfield, TX

As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part-time ...

HOPEWEST

Scheduling Specialist

Grand Junction, CO · On-site

$20 - $22.13/hr

Scheduling Specialist Schedule: Monday-Friday, 8:00am-5:00pm At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ...

INTEGRIS Health

Scheduling Specialist

Enid, OK · On-site

Join our team as a day shift, full-time, Scheduling Specialist for Access Center in Enid, OK. Get to Know Your Team * INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a ...

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Scheduling Specialist information

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How much do scheduling specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for scheduling specialist in the United States is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What does a scheduling specialist do?

A Scheduling Specialist is responsible for coordinating and managing appointments, meetings, and schedules within an organization. They ensure that all necessary resources, personnel, and time slots are efficiently allocated to avoid conflicts. Their duties often include communicating with clients or team members, updating scheduling software, and handling last-minute changes. This role is essential in industries like healthcare, logistics, and corporate environments, where organized scheduling directly impacts operations.

What does a scheduling specialist do?

A scheduling specialist manages the company calendar to ensure appointments are scheduled properly and commitments are performed on time. As a scheduling specialist, your responsibilities include working with management or the sales team and documenting when events, meetings, or installations need to take place. You also ensure that all parties involved are notified of these dates and times. Scheduling specialists work in many different industries, including health care, trucking and transportation, and retail sales. There are no formal education requirements to become a scheduling specialist, but you need excellent organizational and communication skills to succeed in this position.

What are the key skills and qualifications needed to thrive as a scheduling specialist, and why are they important?

To thrive as a Scheduling Specialist, you need strong organizational skills, attention to detail, and experience with scheduling or administrative processes, often supported by a high school diploma or equivalent. Familiarity with scheduling software like Microsoft Outlook, Google Calendar, or industry-specific platforms, as well as proficiency in office productivity tools, is typically required. Excellent communication, problem-solving abilities, and customer service skills help Scheduling Specialists effectively coordinate appointments and handle changing priorities. These competencies ensure efficient operations, minimize conflicts, and provide a positive experience for both clients and team members.

What are some common challenges scheduling specialists face when coordinating appointments across multiple departments?

Scheduling Specialists often manage appointments for several teams or service lines, which requires balancing competing priorities and availability. One common challenge is handling last-minute changes or cancellations while minimizing disruptions to workflow and client satisfaction. Effective communication and strong organizational skills are essential to quickly resolve conflicts and keep all parties informed. Additionally, staying proficient with scheduling software and understanding each department's unique needs ensures smoother coordination and fewer scheduling errors.

What is the difference between Scheduling Specialist vs Administrative Assistant?

AspectScheduling SpecialistAdministrative Assistant
Required CredentialsHigh school diploma; certifications like Certified Administrative Professional (CAP) often preferredHigh school diploma; some roles may prefer administrative certifications
Work EnvironmentHealthcare, corporate, or service industries focusing on appointment and resource schedulingOffice settings across various industries providing administrative support
Employer & Industry UsageUsed in healthcare, legal, corporate sectors for scheduling tasksCommon across all industries for general administrative duties
Search & Comparison IntentPeople comparing roles related to scheduling and appointment managementPeople seeking general administrative support roles

The main difference is that a Scheduling Specialist primarily focuses on managing appointments, resource allocation, and scheduling tasks within specific industries like healthcare or corporate sectors. An Administrative Assistant handles a broader range of office duties, including correspondence, filing, and general administrative support. While both roles require organizational skills, the Scheduling Specialist's role is more specialized in scheduling functions.

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For Scheduling Specialist jobs, the most frequently searched job titles are:

Scheduling Specialist jobs near you
Infographic showing various Scheduling Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $47,688 per year, or $22.9 per hour.

Scheduling Specialist

Onsite Safety, Inc

Oviedo, FL • On-site

$17 - $18/hr

Full-time

Posted 7 days ago

Job description

Job Type
Full-time
Description
The Scheduling Specialist's primary objective is to manage the logistical lifecycle of customer service requests, acting as the bridge between the customer and internal operations. This role serves as the central liaison for incoming inquiries, responsible for the intake, assessment, and documentation of requests via phone, text, and email. The Scheduling Specialist works closely with Dispatch to ensure precise scheduling of services. Reports data, scheduling details, and operational issues to the Scheduling Coordinator to support field coordination. The Scheduling Specialist upholds the company's mission and core values by ensuring that every customer request is handled with urgency, accuracy, and clear communication.
Requirements
Essential Job Functions
  • Manage Scheduling Requests: Receive, review, and process all incoming scheduling requests via phone, text, online portal, or email with a focus on service excellence and efficiency.
  • Request Triage: Assessing the urgency of incoming requests to prioritize day-of and same-day needs.
  • Appointment Confirmation: Proactively contacting customers to verify scheduled dates (call-outs) and next-day jobs (confirmations).
  • Rescheduling & Coordination: Reschedule jobs that were marked as "Not Ready" in collaboration with Dispatch to minimize revenue loss and maximize efficiency.
  • Schedule Recovery: Partnering with the Dispatch team to re-route and reschedule incomplete jobs (carryovers) caused by the company's error
  • Service Advisory: Educating customers on service timelines and setting expectations.
  • Data Integrity: Keeping builder contact details and job notes accurate.
  • Perform other duties as assigned by management.

Work Environment and Time Requirements
The Scheduling Specialist works in an office environment and works a standard work week.
Minimum Qualifications
  • High school diploma or equivalent.
  • 1+ years of experience in customer service, dispatching, or administrative support.
  • Strong written and verbal communication skills across all channels (phone, email, SMS).
  • Demonstrated ability to assess urgency and prioritize tasks in a fast-paced environment.
  • Proficient in computer navigation, document and spreadsheet software, and capable of learning CRM or scheduling software quickly.
  • Detail-oriented with a strong focus on data accuracy and documentation.

Reports to /Supervised by
  • Field Services Manager

Preferred Qualifications
  • 2+ years of experience in a service-based or logistics scheduling role.
  • Typing speed of 35+ WPM

Key Result Areas (KRAs)
  • Schedule Accuracy & Coordination
  • Communication Responsiveness
  • Data Entry & CRM Integrity
  • Cross-Departmental Collaboration
  • Customer Satisfaction

Key Performance Indicators (KPIs)
  • Average Response Time
  • Scheduling Accuracy Rate
  • Call Quality
  • Customer Satisfaction Score

Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Salary Description
$17 - $18 per hour

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